
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Richardson
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage Requires Biohazard Cleanup
Sewage is considered Category 3 Black Water, which means it is grossly contaminated and poses a health risk. Safety precautions are needed to safely clean and restore a property after a sewage backup.
- Pre and Post-Spray Affected Areas
- Sanitize with an EPA Registered Biological Contamination Disinfectant
- Take Affected Drapes, Clothing, and other Textiles for Sanitizing
- Textiles are Sanitized Using the Esporta Wash System
- Carpet Restoration. Carpets are not salvageable after this kind of loss. The carpet and pad will be removed, and a small sample of each will be saved so it can be replaced with ones of similar quality.
Proving Food-Grade Clean with ATP Testing
How do you know if an area is safe after sewage backup cleanup?
The best way to prove the effectiveness of our cleaning is through testing. ATP stands for Adenosine Triphosphate, and it tests microbial contamination. We can test each area after cleaning to validate our process with a passing score.
Need Some Guidance?
We offer free consultations and estimates. Contact us and let us know what’s going.
Sanitizing Clothing and Textiles with Esporta
Esporta is the most advanced and successful textile restoration system today. It uses a combination of us to six detergents and hydraulic pressure to remove contaminants and make clothing safe to wear again. Read more.
Trust the Leader in Water Damage Restoration in Dallas, Plano, and Richardson


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
The staff was very courteous and timely on each visit. At each visit, I was advised on the progress being made regarding corrective action. On the last visit, the representative did a final check on all areas and advised water saturation levels were back to normal and suggested removal of equipment. Very pleased with the job done.
Your crew was extremely helpful and knowledgeable. I’m very happy with the team headed up by your manager.
I think they did a wonderful job on my house. A pipe busted and damaged my house. They came right in and fixed the problem. Thank you so very much.
Bryan and Derrick are the best. Very informative and knowledgeable.
Competent, qualified people that know how to handle water leaks and water damages.
Technicians were wonderful and very hard working.
You did a great job!
Staff was very courteous and professional.
Great job!
The staff was very courteous and timely on each visit. At each visit, I was advised on the progress being made regarding corrective action. On the last visit, the representative did a final check on all areas and advised water saturation levels were back to normal and suggested removal of equipment. Very pleased with the job done.
Your crew was extremely helpful and knowledgeable. I’m very happy with the team headed up by your manager.
I think they did a wonderful job on my house. A pipe busted and damaged my house. They came right in and fixed the problem. Thank you so very much.
Bryan and Derrick are the best. Very informative and knowledgeable.
Competent, qualified people that know how to handle water leaks and water damages.
Technicians were wonderful and very hard working.
You did a great job!
Staff was very courteous and professional.
Great job!
About Us
Why SERVPRO of Richardson?
SERVPRO of Richardson understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our primary focus is to accommodate our customers in their time of need, being faster to any size disaster. We provide 24-hour emergency relief service that assures our highly trained technicians will respond immediately to any restoration or cleaning crisis.
What We Do
SERVPRO of Richardson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Richardson can also mitigate mold and mildew from your home or business.
Our People
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Richardson.
Locally Owned and Operated
Juan and Alison Zelaya are the owners of SERVPRO of Richardson. They both have lived in Dallas for more than 15 years. Our customers can rest assured knowing that SERVPRO of Richardson is locally owned and operated by owners and managers that care about the community. SERVPRO of Richardson strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.
Call Us Today if We Can Serve You
If you would like to schedule service for your home or business, please call today at 972-690-1414.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
