About Us
SERVPRO of Richardson is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Why SERVPRO of Richardson?
SERVPRO of Richardson understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our primary focus is to accommodate our customers in their time of need, being faster to any size disaster. We provide 24-hour emergency relief service that assures our highly trained technicians will respond immediately to any restoration or cleaning crisis.
What We Do
SERVPRO of Richardson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Richardson can also mitigate mold and mildew from your home or business.
Our People
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Richardson.
Locally Owned and Operated
Juan and Alison Zelaya are the owners of SERVPRO of Richardson. They both have lived in Dallas for more than 15 years. Our customers can rest assured knowing that SERVPRO of Richardson is locally owned and operated by owners and managers that care about the community. SERVPRO of Richardson strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.
Call Us Today if We Can Serve You
If you would like to schedule service for your home or business, please call today at 972-690-1414.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- SCT - Subrogation Claims Training
- FSRT - Fire & Smoke Damage Restoration Technician
- ECTP - Employee Certification Training Program
- OSHA - 10-hour General and/or Construction Industry Training Program
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- RRT - Carpet Repair & Reinstallation Technician
- IICRC Certified Firm
- CCT - Carpet Cleaning Technician
What our
customers are saying
This is a recommendation for ServePro of Richardson, but more specifically for Jose Guerrero who acted as the general contractor and insurance liaison. We met Jose of ServePro when we had an insurance claim for flooding in our home. From the beginning Jose was very helpful in working with the insurance company and being sure they had all the information they needed. Our insurance adjuster was very difficult to work with but Jose kept things going. As the work progressed Jose became the general contractor for the repair. He made sure we understood the work that was needed and estimating the time required for the repairs. He kept us well informed of the progress in general but also in letting us know which and when contractors would be arriving. He came to check on the progress everyday and if I missed him at the house he would always call to check in. Our water damage was very extensive, requiring the wood flooring in the entire first floor to be removed which included all the cabinets, countertops, and appliances. I was very nervous about damage that might happen to all those things being removed but in the end it all went back in very nicely. Jose was there for every step along the way making sure the work was done correctly. When additional (hidden) damage was found he documented and filed it with the insurance company, often having to “do battle” with them for approval. We had a bathroom that needed to be gutted and remodeled so we decided to add that on as a separate (non-insurance) job. Again Jose kept us well informed and the contractors flowing through on time. In the end the work was completed on time and to my expectations of quality. If you are in need of a quality service and a great general contractor I highly recommend you check in with Jose at ServePro.
I had the pleasure of having Memo, Trent, and Oswaldo out to my house to check for mold in both my attic and crawl space. They were respectful, clean, and thorough while here to do their job. They shared the results with me and gave me honest suggestions.
They did a great job, were very conscientious about their work and always came when they said they would. We had a great experience all around.
Over the last year, we had multiple floods at our office. Each time was a total disaster, but we were able to lean on ServePro throughout the situation. They got to us quickly and stopped by each day to keep a close eye on the machinery and check moisture levels. The whole team was great and I would definitely recommend using them!
Patricia is fantastic! John pitts
I had a pipe that bursted at my home while I was out of town. I called Servpro and Doris talked me through the process and made me feel comfortable letting her crew go into my home while I was away. Everyone I spoke with was nice and was knowledgeable.
I was pleased to have worked with a sweet young lady name doris . She was very respectful and detailed about everything! She made a really bad day , bearable. She gives Servpro a great look! Doris should be CEO of the company .
We thought we had only sustained minor water damage in our kitchen but it turned out to be quite extensive. Servpro worked well with our insurance and their estimates and documentation ensured a smooth insurance claim process as the scope of work grew. Our construction coordinator Ajay was in communication with us every step of the way and they were able to get us back in our home two weeks ahead of schedule. It was great to have the entire process go through one company and they did a great job.
We had to have essentially our entire kitchen redone after a slow and insidious leak. Servpro did a wonderful job, including holding our hand during difficult decisions. We have been very happy with the results and their service!