Your Roof, Your Way

Premium Materials, Superior Workmanship & Unmatched Protection

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SERVPRO of Park Cities
Our Google Reviews
(214) 522-3000
4.7
(84 reviews)

Service Areas

SERVPRO is your #1 Property Damage and Restoration Company

At SERVPRO of Park Cities, we understand that your roof is more than just a covering—it's protection for your family, home, or business. Whether you need a new installation, a replacement, or an expert inspection, our team ensures top-tier quality and long-term reliability.

Through our strategic partnerships with leading roofing manufacturers, we offer comprehensive warranties that give you peace of mind. Our Catch-All System ensures your property remains safe and clean throughout the roofing process.

We offer roofing services for both insurance claims and private pay projects, giving you the flexibility to choose the solution that works best for your situation.

(214) 522-3000

Contact Your Local SERVPRO

The Catch-All System: Keeping Your Property Safe & Clean

At SERVPRO of Park Cities, we go beyond just roofing—we ensure a mess-free and damage-free process. That’s why we use the Catch-All System, a professional-grade debris containment system designed to protect your landscaping, siding, and outdoor spaces during roof installation or repairs.

Most contractors use outdated tarp systems that can cause damage. With SERVPRO's Catch-All System, your property is as pristine as before—guaranteed.

Benefits of the Catch-All System:


Why Choose SERVPRO

Protects Landscaping: Significantly limits crushed flowers, broken bushes, or damaged mulch.

Why Choose SERVPRO

Keeps Your Home Clean: Limits the amount of stray nails, dust, or roofing debris left behind.

Why Choose SERVPRO

Enhances Safety: Prevents debris from scattering, reducing hazards for your family or business.

Why Choose SERVPRO

Efficient Cleanup: Faster post-installation cleanup so you can enjoy your new roof sooner.

residential roof
residential roof

Our Expert Roofers

At SERVPRO of Park Cities provides premium roofing materials backed by some of the strongest warranties in the industry.

Our roof inspectors are trained to assess storm damage, wear and tear, and structural integrity with expert precision.

What we offer:

  • Accurate Assessments – No unnecessary repairs or hidden damages missed.
  • Manufacturer-Approved Installations – Roofing done right the first time.
  • Extended Warranties Available

Insurance Claims Support

Many contractors lack the experience to navigate complex insurance claims, often leaving property owners to handle disputes alone. SERVPRO of Park Cities simplifies the process with:

  • Damage Documentation & Reporting: We provide comprehensive reports, high-resolution images, and detailed assessments to support your claim.
  • Industry-Standard Estimating Software: Using Xactimate®, the same software as insurance carriers, we reduce claim disputes and speed up approvals.
  • Multi-Trade Restoration Services: Unlike many contractors who only do roofing or structural repairs, we restore flooring, walls, ceilings, HVAC systems, and more—helping property owners maximize their claim.
  • On-site Support With Adjusters: Our team works directly with insurance carriers to ensure homeowners and businesses receive fair compensation.

SERVPRO of Park Cities eliminates the headache of dealing with insurance claims, advocating for our customers every step of the way.

(214) 522-3000

Contact Your Local SERVPRO

How It Works: A Simple 3-Step Roofing Process


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Free Inspection & Project Consultation

Once you reach out, our team schedules a free on-site inspection. Our trained specialists evaluate your roof, document any damage, and discuss your goals—whether it’s storm repair, replacement, or a private pay upgrade. We’ll also guide you on insurance claims or financing options, if applicable. 

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Proposal, Insurance Coordination & Scheduling

We provide a detailed project estimate and, if insurance is involved, we’ll work directly with your adjuster using industry-standard estimating tools to streamline the approval process. Once approved, we finalize material selection and schedule your project.

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Professional Installation & Final Walkthrough

Our crews perform the installation using premium materials and our Catch-All System to keep your property clean. After completion, we conduct a thorough walkthrough, review warranty details, and ensure your complete satisfaction. 

SERVPRO Roofing Knowledge Center

Asphalt Shingles vs. Metal Roofing: Which Is Right for You?

Choosing the right roofing material is a big decision. We break down the key differences between asphalt shingles and metal roofing so you can make the best choice for your home or business.

Asphalt Shingles: Affordable & Versatile
✔ Cost-Effective: One of the most budget-friendly roofing options.
✔ Variety of Styles & Colors: Match any home’s aesthetic.
✔ Easy to Install & Replace: Shorter installation time and simple repairs.
✔ Reliable Durability: Lasts 15–30 years with proper maintenance.
✔ Enhanced Protection: Options like impact-resistant and algae-resistant shingles.
🛠 Best for: Homeowners looking for a traditional, affordable, and customizable roofing solution.

Metal Roofing: Standard vs. Standing Seam Metal Roofs

Standard Metal Roofing is:
✔ Affordable & Durable: A cost-effective alternative to shingles.
✔ Energy-Efficient: Reflects sunlight, reducing cooling costs.
✔ Weather-Resistant: Ideal for extreme conditions.

Standing Seam Metal Roofing is:
✔ Long-Lasting: Can last 50+ years with minimal maintenance.
✔ No Exposed Fasteners: Provides superior protection and aesthetics.
✔ Architectural Appeal: High-end look for residential and commercial buildings.

 

 

EPDM & TPO Roofing for Commercial Properties

EPDM Roofing is:
✔ Long-Lasting: Can exceed 30+ years with proper maintenance.
✔ Weather-Resistant: Highly resistant to UV rays, hail, and extreme temperatures.

TPO Roofing is:
✔ Energy-Efficient: Reflects heat, reducing cooling costs.
✔ Resistant to Mold & Punctures: Provides enhanced durability.
✔ Ideal for Large Commercial Spaces: Works well for warehouses, retail spaces, and office buildings.

Insurance Claims & Private Pay Projects: We Offer Both

At SERVPRO of Park Cities, we make it easy for homeowners and business owners to get the roofing services they need—whether through an insurance claim or private pay.

Insurance Claims

If your roof has been damaged by a storm, hail, or other unexpected events, we take the stress out of the insurance claim process.

✔ Free Roof Inspection: Our roof inspectors conduct a thorough assessment of your roof to identify damage that qualifies for an insurance claim.
✔ Comprehensive Documentation: We provide detailed photos, reports, and professional recommendations to submit with your claim.
✔ Assistance with Filing: We work directly with your insurance company to ensure all necessary documentation is provided for a smooth claims process.
✔ Meeting with Adjusters: Our team meets with the insurance adjuster to conduct a fair and accurate assessment of your roof’s damage.
✔ Hassle-Free Repairs & Replacement: Once approved, we handle the entire roofing project, ensuring top-quality workmanship and manufacturer-backed warranties.

Private Pay Roofing Projects

Flexible & Affordable Solutions If your roof needs replacement or repairs but isn’t covered by insurance, we offer private pay options with fair pricing and financing solutions.

✔ Upfront Estimates: Transparent pricing with no hidden fees.
✔ Flexible Financing: Coming Soon
✔ Premium Materials & Workmanship: The same quality and attention to detail, regardless of payment method. ✔ Manufacturer Warranties: Full protection on materials and installation.
💡 Private pay is perfect for homeowners looking to upgrade their roof, extend its lifespan, or improve energy efficiency without relying on an insurance claim.

Tarp & Board-Up vs. Shrink Wrapping: Cost & Benefit Analysis

Tarp & Board-Up
✔ Quick & Cost-Effective: A short-term solution for storm-damaged properties.
✔ Immediate Protection: Helps prevent further weather damage.
✔ Temporary Solution: May require frequent maintenance and replacement.

Shrink Wrapping (Best for Commercial Roofing)
✔ Superior Durability: Offers long-term, weatherproof protection.
✔ Ideal for Large-Scale or High-Value Properties: Perfect for commercial applications.
✔ Cost-Effective Over Time: Reduces ongoing maintenance and reinstallation costs.

Compliance & Safety Standards That Exceed Competitors

At SERVPRO of Park Cities, we prioritize safety, compliance, and quality assurance beyond what most general contractors offer.

✔ Alignment with RIMKUS ensures workplace safety, hazard control, and compliance with OSHA standards.
✔ Drug-Tested & Background-Checked Crews: Every worker undergoes a rigorous screening process, ensuring trustworthy professionals on every project.
✔ Strict Adherence to Building Codes & Industry Standards: We comply with local, state, and federal regulations for fire, water, and structural restoration.
✔ SERVPRO™ National Brand Standards: As part of the SERVPRO™ national network, we follow industry-leading protocols in restoration, mitigation, and reconstruction.
💡 SERVPRO of Park Cities isn’t just about rebuilding—we restore properties with integrity, professionalism, and safety as our top priorities.

Business Continuity for Commercial Properties

Many contractors focus only on residential projects, but SERVPRO of Park Cities specializes in keeping businesses operational during restoration and reconstruction projects.

✔ Disaster Recovery for Large-Scale Facilities: We restore retail centers, hotels, office buildings, industrial plants, healthcare facilities, and more.
✔ Phased Restoration to Reduce Downtime: We schedule work in phases to keep essential business operations running.
✔ After-Hours & Weekend Availability: Our crews work around business needs to minimize disruption.
✔ Commercial Shrink Wrapping & Weatherproofing: We protect buildings while roofing, exterior work, or structural repairs are in progress.
💡 From small businesses to large corporations, SERVPRO of Park Cities provides commercial restoration services that ensure business continuity.

Local, Community-Focused, & Nationally Backed

✔ Locally Owned & Operated: As part of the Dallas community, we provide personalized service and fast response times.
✔ National SERVPRO™ Brand Strength: With nationwide resources, large-scale equipment, and advanced restoration technology, we handle disasters of any size.
✔ 24/7 Emergency Response: Unlike many contractors, we are always available to assist homeowners and businesses in times of crisis.
✔ Storm & Catastrophic Event Response: As part of the SERVPRO™ national disaster recovery team, we deploy crews to handle large-scale disasters across the region.
💡 SERVPRO of Park Cities combines local expertise with the power of a nationally recognized restoration brand.

 

 

Full-Service Disaster Recovery & Reconstruction Expertise

Most contractors only handle one part of the restoration process, such as roofing or basic repairs. SERVPRO of Park Cities is a full-service restoration and reconstruction provider, offering turnkey solutions from initial damage mitigation to complete property rebuilding.

✔ Fire & Smoke Damage Restoration: We don’t just replace damaged materials—we remove smoke residue, eliminate odors, and fully restore structural integrity.

✔ Water & Storm Damage Recovery: From water extraction and drying to mold remediation and structural repairs, we restore properties after flooding, hurricanes, and storms.

✔ Complete Structural Rebuilding: We offer everything from framing and drywall to flooring, cabinetry, and painting to bring homes and businesses back to pre-loss condition.

✔ Emergency Response & Board-Up Services: Immediate protection to prevent further damage before full restoration begins.

SERVPRO of Park Cities isn’t just a contractor—we’re a full-scale disaster recovery and reconstruction provider.

Ready to get started?

Contact us today for a free roof inspection and let SERVPRO of Park Cities take care of everything—from the insurance claim to private pay roofing solutions!

Type of Service:
By submitting this form, you are expressly consenting to receiving marketing and service-related calls or text messages from Servpro Industries, LLC, its affiliates, sister companies and SERVPRO® franchises and their affiliated companies to the telephone number you provided. You may opt out at any time by responding “Stop.” Consent is not a condition of purchase. Message and data rates may apply. By submitting this form, you also agree to our Terms of Website Use and Privacy Policy.

What our
customers are saying

I was very happy with the work that was done - fast and efficient! Jose was great communicating with me and I would highly recommend them! He was able to locate a roofer to help find the source of the leak and then made the room look like new!

Erika Spinazzola

Trent Timmons and Kendrick Claiborne were the best! They were very polite, professional and just plain nice and courteous. Their demeanor was calm, comforting and attentive. They explained in detail all questions I had about their work and this process. They were very careful when moving furniture and other items. They were very kind and understanding with the issues I had in my home, and they were so polite at all times. They were very soft spoken and thorough with my many questions and answered and explained everything to me in language I understood . I was totally comfortable and pleased with their work, work ethic, and their professionalism. I unconditionally recommend these young men for the work they do for this company!

Linda Sorrells

SERVPRO did a fantastic job on the work on my house. George and his colleague did a fantastic job inspecting the hole that was in my ceiling due to a leak. After the assessment, Aaron was so kind and knowledgable about what it would take to patch up the hole and repaint the affected area. He walked me through the different options and was able to get me scheduled very quickly. On the day of repair, Nelson and his Team did a wonderful job on the ceiling. It was originally estimated to take two days (already very quick turnaround) and the Team was able to complete it all (drywall and painting) in one day! From beginning to end, great professional work, would highly recommend.

Kourtney Kern

Aaron Smith was project mgr on my move and his was excellent and most responsible and cooperative.

Sara Crismon

ServPro of Park Cities gave us the assistance we needed from mitigation to completion of repairs. Ajay Mistry made many trips to our home during this process. Ajay was informative, punctual, knowledgeable and courteous. Workers were hard working and courteous.

Sherri Chennault

Aaron Smith was in charge of my situation and he did a wonderful job. He answered all my questions and made a stressful time much easier! He knows his business and is highly efficient.

Sandra McKay

From day one, Aaron Smith with the RECONSTRUCTION side of ServPro was the best thing sent in my direction; he went above and beyond in every possible way. He set foot on the property daily to make sure the tradesmen were moving along with the repairs and that everything was up to par. There were days he might be at my property and there was a package on the doorstep; he would take it inside and send me a picture of where he left the package. Being out of the home physically, I appreciated that. The whole process took just over four months, of which during that time Aaron was joined by Jose Guerrero when it was realized there was also roof damage. When he was here inspecting the roof, Jose realized there was trouble in my swimming pool with the filter that he called to my attention. He made me aware of it, as I wasn't at the property to see it myself; even though it was outside of his scope, because that is just who he is. Aaron Smith and Jose Guerrero made all the difference in how things turned out. Although I used ServPro for the entire claim from water mitigation to reconstruction, the service I would highly recommend is all about the reconstruction project managers. Aaron and Jose take their jobs seriously and wish to see the customer happy. They were honest and upfront throughout the entire process and went above and beyond to ensure the project was completed to my satisfaction. I give five stars, but only to Aaron and Jose; the other departments were not as honest, thorough or knowledgable, in my opinion, which was disappointing. Aaron and Jose are the brightest stars in the ServPro galaxy!

Toni Jackson

Thank you omg Servpro, this was quick and easy service!!

Sebastian Pecina

Bailey helped me out a lot, I will be returning and referring to my family about ServPro! Thank you !!

Sebastian Pecina

About Us

Why SERVPRO of Park Cities?

SERVPRO of Park Cities understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our primary focus is to accommodate our customers in their time of need, being faster to any size disaster. We provide 24-hour emergency relief service that assures our highly trained technicians will respond immediately to any restoration or cleaning crisis.

What We Do

SERVPRO of Park Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Park Cities can also mitigate mold and mildew from your home or business.

Our People

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Park Cities.

Locally Owned and Operated

Juan and Alison Zelaya are the owners of SERVPRO of Park Cities. They both have lived in Dallas for more than 15 years. Our customers can rest assured knowing that SERVPRO of Park Cities is locally owned and operated by owners and managers that care about the community. SERVPRO of Park Cities strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.

Call Us Today if We Can Serve You

If you would like to schedule service for your home or business, please call today at 214-522-3000.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Juan & Alison Zelaya
Juan & Alison Zelaya
Owners of SERVPRO of Park Cities

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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