About Us
SERVPRO of Park Cities is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Why SERVPRO of Park Cities?
SERVPRO of Park Cities understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our primary focus is to accommodate our customers in their time of need, being faster to any size disaster. We provide 24-hour emergency relief service that assures our highly trained technicians will respond immediately to any restoration or cleaning crisis.
What We Do
SERVPRO of Park Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Park Cities can also mitigate mold and mildew from your home or business.
Our People
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Park Cities.
Locally Owned and Operated
Juan and Alison Zelaya are the owners of SERVPRO of Park Cities. They both have lived in Dallas for more than 15 years. Our customers can rest assured knowing that SERVPRO of Park Cities is locally owned and operated by owners and managers that care about the community. SERVPRO of Park Cities strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.
Call Us Today if We Can Serve You
If you would like to schedule service for your home or business, please call today at 214-522-3000.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- ECTP - Employee Certification Training Program
- RRT - Carpet Repair & Reinstallation Technician
- CCT - Carpet Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- SCT - Subrogation Claims Training
Payment Info
The following cards are accepted:Awards
- TOP 10 in Entrepreneur's Franchise 500
- #1 in Category in Entrepreneur's Franchise 500
Affiliations
- BNI of Preston Center
- North Dallas Chamber of Commerce
- BOMA Greater Dallas
What our
customers are saying
I was very happy with the work that was done - fast and efficient! Jose was great communicating with me and I would highly recommend them! He was able to locate a roofer to help find the source of the leak and then made the room look like new!
Trent Timmons and Kendrick Claiborne were the best! They were very polite, professional and just plain nice and courteous. Their demeanor was calm, comforting and attentive. They explained in detail all questions I had about their work and this process. They were very careful when moving furniture and other items. They were very kind and understanding with the issues I had in my home, and they were so polite at all times. They were very soft spoken and thorough with my many questions and answered and explained everything to me in language I understood . I was totally comfortable and pleased with their work, work ethic, and their professionalism. I unconditionally recommend these young men for the work they do for this company!
SERVPRO did a fantastic job on the work on my house. George and his colleague did a fantastic job inspecting the hole that was in my ceiling due to a leak. After the assessment, Aaron was so kind and knowledgable about what it would take to patch up the hole and repaint the affected area. He walked me through the different options and was able to get me scheduled very quickly. On the day of repair, Nelson and his Team did a wonderful job on the ceiling. It was originally estimated to take two days (already very quick turnaround) and the Team was able to complete it all (drywall and painting) in one day! From beginning to end, great professional work, would highly recommend.
Aaron Smith was project mgr on my move and his was excellent and most responsible and cooperative.
ServPro of Park Cities gave us the assistance we needed from mitigation to completion of repairs. Ajay Mistry made many trips to our home during this process. Ajay was informative, punctual, knowledgeable and courteous. Workers were hard working and courteous.
Aaron Smith was in charge of my situation and he did a wonderful job. He answered all my questions and made a stressful time much easier! He knows his business and is highly efficient.
From day one, Aaron Smith with the RECONSTRUCTION side of ServPro was the best thing sent in my direction; he went above and beyond in every possible way. He set foot on the property daily to make sure the tradesmen were moving along with the repairs and that everything was up to par. There were days he might be at my property and there was a package on the doorstep; he would take it inside and send me a picture of where he left the package. Being out of the home physically, I appreciated that. The whole process took just over four months, of which during that time Aaron was joined by Jose Guerrero when it was realized there was also roof damage. When he was here inspecting the roof, Jose realized there was trouble in my swimming pool with the filter that he called to my attention. He made me aware of it, as I wasn't at the property to see it myself; even though it was outside of his scope, because that is just who he is. Aaron Smith and Jose Guerrero made all the difference in how things turned out. Although I used ServPro for the entire claim from water mitigation to reconstruction, the service I would highly recommend is all about the reconstruction project managers. Aaron and Jose take their jobs seriously and wish to see the customer happy. They were honest and upfront throughout the entire process and went above and beyond to ensure the project was completed to my satisfaction. I give five stars, but only to Aaron and Jose; the other departments were not as honest, thorough or knowledgable, in my opinion, which was disappointing. Aaron and Jose are the brightest stars in the ServPro galaxy!
Thank you omg Servpro, this was quick and easy service!!
Bailey helped me out a lot, I will be returning and referring to my family about ServPro! Thank you !!