Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northeast Austin, The Domain

Our Google Reviews
(737) 497-0001
5.0
(5 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

SERVPRO of Northeast Austin, The Domain provides professional sewage cleanup services for residential and commercial properties throughout Austin, Texas, and the surrounding Central Texas area. Sewage backups are not just unpleasant. They are hazardous, time-sensitive, and capable of causing serious property damage if not handled correctly. When contaminated water enters a home or business, quick action and proper safety protocols matter. 

Our trained technicians respond to sewage cleanup situations involving sewer line backups, septic system failures, toilet overflows, burst pipes, and other sources of contaminated water. Once the affected area is assessed, we move quickly to contain the damage, remove hazardous materials, clean and disinfect impacted surfaces, and restore the space to a safe condition. Our team uses professional-grade equipment and follows strict cleanup and disposal procedures to protect occupants and prevent secondary issues like odors, bacteria growth, or structural damage. 

All sewage cleanup services are performed in accordance with IICRC S500 industry standards, with a strong focus on safety, containment, documentation, and proper handling of contaminated materials. We understand how disruptive these events can be, which is why we work efficiently and with care to help you return to a clean, usable space as soon as possible. SERVPRO of Northeast Austin, The Domain is available 24/7 and can also assist with coordinating insurance claims to help keep the process moving smoothly. 

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

They arrived quickly on a Friday afternoon to help with an emergency leak. They monitored it every 24 hours through the weekend and communicated efficiently about the job. Everyone was professional and friendly.

Holly D.
Austin

The SERVPRO team was at my home within a couple of hours after calling. They were very professional, explained the process and completed the setup in a timely manner. Kept me informed throughout the entire process. staff was always supportive and professional. I would definitely use them again in the future if necessary and would highly recommend the team. They did an excellent job

Karlen G.
Austin

We recently had a water leak behind the wall in our kitchen. Our insurance company recommended SERVPRO. They were very polite and professional. They came out, opened up the walls, tented the area and installed blowers to dry it out. They were very neat and well organized in the work. They came back every day to check the progress and always arrived when they said they would. I didn't feel trapped in my home waiting on them once. Abel and Shaq were the two technicians who did the work and they were very nice! Explained everything clearly and cleaned up when they left. I would highly recommend them.

Katy C.
Austin

I wanted to wait until all my repairs were finished to write a review because I felt sure something would go wrong. I could not be more pleased from water remediation to final repairs. I don't know what Ashley's position is but she was checking on things everyday as we went along. I know they probably have different teams of painters but the ones I had were outstanding. They were on time, did a GREAT job and were friendly and respectful (I hope Ashley passes this review on to them). The last thing done was the carpet cleaning and 5 minutes after the carpet cleaner pulled out Ashley pulled in to check on the job. Hope I never have to use them again but I would not hesitate.

Linda E.
Austin

We had an attic water heater leak yesterday, and your team came out very quickly, evaluated our situation and set up the fans and dehumidifier.  We are so appreciative.

Tatyana, on the second day check-up, found that the insulation in the walls and in the attic were still very wet. She removed the insulation.  Since I have a very severe allergy to mold, I am so glad this was done.  I cannot imagine what would have happened if the wet insulation stayed in the walls.  

Tatyana was very thorough and checked additional places in the 2 closets that were mainly affected in the house and found more wet walls. Baseboards were removed and holes in ceilings and walls were cut. She was very careful in her demolition to not get dust anywhere. Seeing how the biggest demolition came in the office where my computer is, I am grateful she took precautions. 

Anna
Georgetown

Since this was an Emergency on February 14,2017, the workers came promptly provided me an estimate and did the work in a timely manner.

Anne
Austin

They were the most courteous, polite crew. They represented your company well!

Marla
Austin

They showed up quickly to a house that was flooding and helped dehumidify and dry out the home. Great work great crew.

Blake F.
Austin

On a scale of 1-10, with 10 being the best, [I] gave all TENS!

Patricia
Chicago

About Us

SERVPRO of Northeast Austin, The Domain provides turnkey restoration, cleaning, and construction services for homes and businesses throughout Austin, Texas and the surrounding Central Texas communities. From water damage caused by leaks, toilet overflows, flooding, and storms to fire and smoke damage, mold remediation, disaster cleanup, and specialty cleaning, we manage the entire restoration process from start to finish. As an IICRC Certified Firm, our technicians are trained to industry standards, and our work follows established IICRC guidelines, OSHA safety practices, and EPA guidelines to ensure every project is completed safely and correctly. Available 24/7, our team responds quickly to help minimize damage and restore your property to pre-loss condition - making it “Like it never even happened.” 

SERVPRO of Northeast Austin and The Domain proudly serves Austin, TX, North Austin, TX, The Domain, TX, and surrounding communities throughout Travis County and Central Texas. 

David D. Jones, Bryan Zander
David D. Jones, Bryan Zander
Owners of SERVPRO of Northeast Austin, The Domain

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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