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Terms of Website Use

servpro.com

This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

INTELLECTUAL PROPERTY:

SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.

SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.

DISCLAIMER: 

SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.

THIRD PARTY WEBSITES:

SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.

SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.

You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.

LIMITATION OF LIABILITY:

Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.

GOVERNING LAW:

 Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).

SEVERABILITY:

If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.

INDEMNITY:

You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.

WAIVER:

SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.

Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.

MODIFICATION:

We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.

ENTIRE AGREEMENT:

These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.

***SERVPRO franchises are independently owned and operated.

What our
customers are saying

Ran into a house with water issues, they had great communication and even better follow up. Thank you, SERVPRO North Central Austin.

David I.
Austin

Service was great. They showed up 22 minutes after my call on a Friday after 5 P.M. Thank you!

Matt W.
Austin

It is my pleasure to recommend SERVPRO of North Central Austin as a "top shelf" and professional water mitigation franchise. I have personally worked with SERVPRO of North Central Austin on many claims over the past two years. When a customer needs a mitigation company for water damage they are the first ones that I call.

Since 2009 I have managed the Austin metro Texas territory for Safeco Insurance property claims. It is vital to our customer service and proper cost management that a trustworthy and competent water mitigation company is available and this SERVPRO franchise meets that requirement.

-Aaron H., Texas

Aaron H.
Austin

Always kind, professional, and courteous; answered all questions thoroughly.

Nora
Austin

We appreciate their professionalism and knowledge.

John
Austin

They arrived quickly and got everything prepped so that the construction guys could come in and restore my house to its condition before the shower and toilet leaked and ruined 1/3 of my place.

Bette P.
Austin

It gives us great pleasure to acknowledge your fantastic services rendered to us when our house was filled with some two inches of water in our new home here in Georgetown, TX- Sun City Del Webb. My wife, Novice went into the "panic mode" when she walked into such an unexpected situation. Realistically she was thinking "how will we ever get our home back to a livable condition?" I was on a trip back to Colorado and not here to help. We both appreciated the comfort and support that SERVPRO's personnel offered her. SERVPRO certainly did a first class job in doing their part to restore our new home back to its original state as if nothing had ever happened. The manner in which your teams worked together professionally with the construction/repair crews was indeed appreciated.

We still cannot thank you enough and every chance we get we pass the word on to our family and friends that if they ever have such an unfortunate incident try not to worry too much ... just call SERVPRO North Central Austin.

-Thomas B., Texas

Thomas B.
Georgetown

The team did a thorough job of cleaning, followed my instructions to the letter, and left our place looking much better. The office team was friendly and accommodating.

Laura P.
Austin

SERVPRO of North Central Austin is one of the most professional companies I have done business with.  Honest people with great business ethics.  The owner Chris keeps his employees trained on the newest technologies and it shows with their knowledge of what they do.
He is super helpful and strives to provide an experience that is comfortable, relaxed and easy.  Would recommend to anyone that wants what they are promised, you won't be disappointed.

Chad H.
Austin

Ran into a house with water issues, they had great communication and even better follow up. Thank you, SERVPRO North Central Austin.

David I.
Austin

Service was great. They showed up 22 minutes after my call on a Friday after 5 P.M. Thank you!

Matt W.
Austin

It is my pleasure to recommend SERVPRO of North Central Austin as a "top shelf" and professional water mitigation franchise. I have personally worked with SERVPRO of North Central Austin on many claims over the past two years. When a customer needs a mitigation company for water damage they are the first ones that I call.

Since 2009 I have managed the Austin metro Texas territory for Safeco Insurance property claims. It is vital to our customer service and proper cost management that a trustworthy and competent water mitigation company is available and this SERVPRO franchise meets that requirement.

-Aaron H., Texas

Aaron H.
Austin

Always kind, professional, and courteous; answered all questions thoroughly.

Nora
Austin

We appreciate their professionalism and knowledge.

John
Austin

They arrived quickly and got everything prepped so that the construction guys could come in and restore my house to its condition before the shower and toilet leaked and ruined 1/3 of my place.

Bette P.
Austin

It gives us great pleasure to acknowledge your fantastic services rendered to us when our house was filled with some two inches of water in our new home here in Georgetown, TX- Sun City Del Webb. My wife, Novice went into the "panic mode" when she walked into such an unexpected situation. Realistically she was thinking "how will we ever get our home back to a livable condition?" I was on a trip back to Colorado and not here to help. We both appreciated the comfort and support that SERVPRO's personnel offered her. SERVPRO certainly did a first class job in doing their part to restore our new home back to its original state as if nothing had ever happened. The manner in which your teams worked together professionally with the construction/repair crews was indeed appreciated.

We still cannot thank you enough and every chance we get we pass the word on to our family and friends that if they ever have such an unfortunate incident try not to worry too much ... just call SERVPRO North Central Austin.

-Thomas B., Texas

Thomas B.
Georgetown

The team did a thorough job of cleaning, followed my instructions to the letter, and left our place looking much better. The office team was friendly and accommodating.

Laura P.
Austin

SERVPRO of North Central Austin is one of the most professional companies I have done business with.  Honest people with great business ethics.  The owner Chris keeps his employees trained on the newest technologies and it shows with their knowledge of what they do.
He is super helpful and strives to provide an experience that is comfortable, relaxed and easy.  Would recommend to anyone that wants what they are promised, you won't be disappointed.

Chad H.
Austin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.