Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of East Plano
Service Areas
Need Water Removal or Flood Cleanup?
In East Plano, water damage rarely waits for a convenient moment. A supply line fails behind a refrigerator, a water heater bursts in the garage, an upstairs bathroom overflows, or a slab leak spreads under the foundation for weeks before anyone notices, a frequent problem in the expansive clay soils of North Texas. Add the flooding rains and large hail that spring storms bring to Collin County, the creeks that rise fast near Oak Point Park after a downpour, and the hard winter freezes that split pipes, as so many learned during the February 2021 winter storm, and it is easy to see why the east side of Plano calls SERVPRO of East Plano for water emergencies of every size. We respond around the clock. Our water damage restoration process starts by stopping the source and measuring the reach of the moisture, including the water that wicks into drywall, subflooring, and wall cavities where it cannot be seen. With moisture meters, infrared cameras, and professional grade extraction and drying equipment, we remove standing water and dry the structure back to its normal moisture level. Our crews are IICRC certified in Water Damage Restoration and Applied Structural Drying, and we document readings throughout the job to support your insurance claim. Drying a structure correctly is what separates a finished job from a future mold problem. We monitor progress daily and confirm the building is dry before we close out, so the damage is made “Like it never even happened.® ”
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of East Plano helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of East Plano is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
SERVPRO of East Plano did a quick, efficient and thorough job of remediating our flooded home. Sean Killingsworth was very professional and easy to work with! I highly recommend Sean and his team!
I reached out to SERVPRO the same day a storm removed several sections of shingles from my roof, which of course led to flooding in the attic. Water then ran down light fixtures and a/c ducts resulting in a flood in the Master Bedroom. SERVPRO was out the next morning tarping the roof and setting up dryers/dehydrators to get rid of the moisture. They then came back every day to check on the progress of drying out the house. In three days, they were done. No more water, no mold, no dampness. Nothing except a dry house! They were extremely professional and courteous. I would highly recommend them without hesitation. A great crew!
Last month, I had a small water loss and needed SERVPRO to come inspect our wood flooring. The man that showed up, Paul was incredibly knowledgeable and did a wonderful job explaining the restoration process. I would highly recommend SERVPRO!
What a great experience! I thought we had a minor water leak and called SERVPRO to have them come out to inspect the issue. Trey and Andrew arrived early and ready to jump in on the job! After some conversation, detailed inspection, and recommendations they left with me feeling confident in knowing there was not an active water leak in my home. 10/10 would recommend these guys anyday!
This is the third time we have used SERVPRO, twice in Minnesota and most recently in Dallas. When you have a home disaster they are the best at helping you mitigate the problem. Very fast service with trustworthy, knowledgeable technicians. They diagnose your issue, then will give you advice on the best steps for repair. You can choose to have them repair the damage or you can do it yourself. 100% worth having them out when something unexpected happens!
Tyler and Andromache were awesome, they kept us informed, were professional and courteous
From the 3:30 AM phone call to the removal of the fans and dehumidifiers, this team has been so easy to work with. They responded quickly to minimize damage to my flooded home. The drying process was quickly initiated. Daily monitoring was dependable and timely. Everyone involved was professional in every encounter. I want to thank Danny, Tyler, and the entire mitigation team for all they have done during this stressful time. I highly recommend SERVPRO when the unexpected happens!
Briana (in the office), Michael and his crew (Raul, Nick and Eddie) were all so professional and did a fast and thorough job remediating the mold in my kitchen. They worked delicately to remove cabinets but were so kind about saving the cabinet doors for me to re-use. Super grateful for their help and patience with this first time home owner! Highly recommend them to anyone who needs their services.
Very thankful to the team at SERVPRO of East Plano! I had a horrible scare yesterday when I pulled up my son's playmate to find nasty brown and black mold and what appeared to be water coming up from the floor! Briana in the office was super helpful and got me scheduled for the next day! The tech Paul and his assistant were very professional and offered me some wonderful advice on next steps to take to determine the source of the moisture in my flooring and provided me with a comprehensive plan to both find the source and remediate any resultant damage. I am terribly concerned about mold in the home and so appreciative off their wonderful service. I highly recommend them should you have any mold issues!
About Us
When water, fire, smoke, or mold damages your home or business anywhere in East Plano, SERVPRO of East Plano responds 24 hours a day, seven days a week, every day of the year. We serve the east side of Plano, from the established neighborhoods along Los Rios Boulevard and the trails of Oak Point Park and Nature Preserve to the homes around Bob Woodruff Park and Russell Creek Park and the commercial corridors near US-75 Central Expressway and the President George Bush Turnpike. Our certified local crews know this market, a settled, family-oriented slice of Collin County where mature subdivisions, schools, and retail centers sit east of the highway, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of East Plano apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Collin County most years. From an office near the Bush Turnpike to a family home by Oak Point Park, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.® ”
