
Specialty Cleaning Services
When your home or business needs specialized cleaning, our trained technicians are Here to Help®.
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Cleaning Services
- Highly-Trained Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of East Plano
Service Areas
Your Local Specialty Cleaning Company
Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:
- Air duct and HVAC cleaning
- Biohazard and crime scene cleanup
- Virus and Pathogen cleaning
- Document Restoration
- Odor Removal
- Graffiti and vandalism cleaning
Services We Provide
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Air Duct Cleaning and HVAC Service
Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.
- Allergen, pollen, and other contaminant removals
- Dirt, dust, and debris removal
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Biohazard Removal and Crime Scene Cleanup
If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.
- Blood and body fluid
- Hoarding cleanup
- Death and suicide
- Chemical, tear gas, pepper spray residue
- Illicit substances (services vary)
- Fire extinguisher residue


Sewage Cleanup
Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
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Viruses & Pathogens Cleaning
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Packout and Contents Restoration
Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.


Document Restoration Services
When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;
- Photograph restoration
- Certificate restoration
- Financial document restoration
- Vital document restoration


Odor Removal Service
When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more


Vandalism Cleanup and Graffiti Removal Service
When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:
- Driveway and walkway cleaning
- Asphalt and concrete cleaning
- Metal, masonry, brick, and stone cleaning
- Glass, plastic, wood cleaning
What our
customers are saying
Briana (in the office), Michael and his crew (Raul, Nick and Eddie) were all so professional and did a fast and thorough job remediating the mold in my kitchen. They worked delicately to remove cabinets but were so kind about saving the cabinet doors for me to re-use. Super grateful for their help and patience with this first time home owner! Highly recommend them to anyone who needs their services.
Very thankful to the team at SERVPRO of East Plano! I had a horrible scare yesterday when I pulled up my son's playmate to find nasty brown and black mold and what appeared to be water coming up from the floor! Briana in the office was super helpful and got me scheduled for the next day! The tech Paul and his assistant were very professional and offered me some wonderful advice on next steps to take to determine the source of the moisture in my flooring and provided me with a comprehensive plan to both find the source and remediate any resultant damage. I am terribly concerned about mold in the home and so appreciative off their wonderful service. I highly recommend them should you have any mold issues!
We had such a great experience with Tyler. He was so patient and explained everything so thoroughly and was very straight-forward. We will use SERVPRO again
Briana provided excellent customer service! Very clear and thorough in her communication. Michael was on time and explained the process to me when walking the estimate. The crew, Carlos and Jean did a superb job on the restoration and cleaned up nicely.
I reached out to SERVPRO the same day a storm removed several sections of shingles from my roof, which of course led to flooding in the attic. Water then ran down light fixtures and a/c ducts resulting in a flood in the Master Bedroom. SERVPRO was out the next morning tarping the roof and setting up dryers/dehydrators to get rid of the moisture. They then came back every day to check on the progress of drying out the house. In three days, they were done. No more water, no mold, no dampness. Nothing except a dry house! They were extremely professional and courteous. I would highly recommend them without hesitation. A great crew!
Last month, I had a small water loss and needed SERVPRO to come inspect our wood flooring. The man that showed up, Paul was incredibly knowledgeable and did a wonderful job explaining the restoration process. I would highly recommend SERVPRO!
What a great experience! I thought we had a minor water leak and called SERVPRO to have them come out to inspect the issue. Trey and Andrew arrived early and ready to jump in on the job! After some conversation, detailed inspection, and recommendations they left with me feeling confident in knowing there was not an active water leak in my home. 10/10 would recommend these guys anyday!
This is the third time we have used SERVPRO, twice in Minnesota and most recently in Dallas. When you have a home disaster they are the best at helping you mitigate the problem. Very fast service with trustworthy, knowledgeable technicians. They diagnose your issue, then will give you advice on the best steps for repair. You can choose to have them repair the damage or you can do it yourself. 100% worth having them out when something unexpected happens!
Tyler and Andromache were awesome, they kept us informed, were professional and courteous
About Us
When water, fire, smoke, or mold damages your home or business anywhere in East Plano, SERVPRO of East Plano responds 24 hours a day, seven days a week, every day of the year. We serve the east side of Plano, from the established neighborhoods along Los Rios Boulevard and the trails of Oak Point Park and Nature Preserve to the homes around Bob Woodruff Park and Russell Creek Park and the commercial corridors near US-75 Central Expressway and the President George Bush Turnpike. Our certified local crews know this market, a settled, family-oriented slice of Collin County where mature subdivisions, schools, and retail centers sit east of the highway, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of East Plano apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Collin County most years. From an office near the Bush Turnpike to a family home by Oak Point Park, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.”
