Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of East Plano
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of East Plano is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
We had such a great experience with Tyler. He was so patient and explained everything so thoroughly and was very straight-forward. We will use SERVPRO again
Briana provided excellent customer service! Very clear and thorough in her communication. Michael was on time and explained the process to me when walking the estimate. The crew, Carlos and Jean did a superb job on the restoration and cleaned up nicely.
I reached out to SERVPRO the same day a storm removed several sections of shingles from my roof, which of course led to flooding in the attic. Water then ran down light fixtures and a/c ducts resulting in a flood in the Master Bedroom. SERVPRO was out the next morning tarping the roof and setting up dryers/dehydrators to get rid of the moisture. They then came back every day to check on the progress of drying out the house. In three days, they were done. No more water, no mold, no dampness. Nothing except a dry house! They were extremely professional and courteous. I would highly recommend them without hesitation. A great crew!
Last month, I had a small water loss and needed SERVPRO to come inspect our wood flooring. The man that showed up, Paul was incredibly knowledgeable and did a wonderful job explaining the restoration process. I would highly recommend SERVPRO!
What a great experience! I thought we had a minor water leak and called SERVPRO to have them come out to inspect the issue. Trey and Andrew arrived early and ready to jump in on the job! After some conversation, detailed inspection, and recommendations they left with me feeling confident in knowing there was not an active water leak in my home. 10/10 would recommend these guys anyday!
Briana (in the office), Michael and his crew (Raul, Nick and Eddie) were all so professional and did a fast and thorough job remediating the mold in my kitchen. They worked delicately to remove cabinets but were so kind about saving the cabinet doors for me to re-use. Super grateful for their help and patience with this first time home owner! Highly recommend them to anyone who needs their services.
This is the third time we have used SERVPRO, twice in Minnesota and most recently in Dallas. When you have a home disaster they are the best at helping you mitigate the problem. Very fast service with trustworthy, knowledgeable technicians. They diagnose your issue, then will give you advice on the best steps for repair. You can choose to have them repair the damage or you can do it yourself. 100% worth having them out when something unexpected happens!
Very thankful to the team at SERVPRO of East Plano! I had a horrible scare yesterday when I pulled up my son's playmate to find nasty brown and black mold and what appeared to be water coming up from the floor! Briana in the office was super helpful and got me scheduled for the next day! The tech Paul and his assistant were very professional and offered me some wonderful advice on next steps to take to determine the source of the moisture in my flooring and provided me with a comprehensive plan to both find the source and remediate any resultant damage. I am terribly concerned about mold in the home and so appreciative off their wonderful service. I highly recommend them should you have any mold issues!
Tyler and Andromache were awesome, they kept us informed, were professional and courteous
About Us
When water, fire, smoke, or mold damages your home or business anywhere in East Plano, SERVPRO of East Plano responds 24 hours a day, seven days a week, every day of the year. We serve the east side of Plano, from the established neighborhoods along Los Rios Boulevard and the trails of Oak Point Park and Nature Preserve to the homes around Bob Woodruff Park and Russell Creek Park and the commercial corridors near US-75 Central Expressway and the President George Bush Turnpike. Our certified local crews know this market, a settled, family-oriented slice of Collin County where mature subdivisions, schools, and retail centers sit east of the highway, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of East Plano apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Collin County most years. From an office near the Bush Turnpike to a family home by Oak Point Park, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.”
