Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of East Plano
Our Google Reviews
(972) 578-1644
4.9
(50 reviews)

Service Areas

Your Local Fire Restoration Company

A fire turns a normal day upside down, and the damage it leaves behind extends far past the burned area. In homes and businesses across East Plano, kitchen fires, electrical and wiring faults, dryer fires, fireplace and chimney fires, and commercial fires each create their own mix of char, soot, smoke film, and persistent odor. When fire strikes, SERVPRO of East Plano is ready to help you recover, serving the east side of Plano and the surrounding Collin County communities. We respond around the clock. After securing the property, we address the water damage that firefighting almost always leaves behind, then clean soot and smoke residue from structure and contents, remove materials that cannot be saved, and treat odor at its source rather than covering it up. Our fire damage restoration uses professional equipment, including hydroxyl generators and thermal foggers, that neutralizes smoke odor down to the molecular level. Our technicians hold IICRC Fire and Smoke Restoration and Odor Control certifications, so the work follows established, industry recognized methods. We document each phase in detail for your insurance carrier and coordinate the scope with your adjuster, so your recovery keeps moving and your property and your sense of home are restored, made “Like it never even happened.®

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of East Plano is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

I have nothing but great things to say about Rickey H and Juan V from Servpro! We had a toilet supply line break in an upstairs bathroom, flooding part of that floor and our living room and garage below. They arrived in under 2 hrs and worked until almost midnight on a Sunday night to get things cleaned up, placed a ton of fans and dehumidifiers and came back every day to check on the drying process. They explained everything, showed me moisture readings, tore out damaged vanity, walls and ceiling. I hope to never see them again 😂 (due to the circumstances), but appreciate everything they did to help us out!

Jim Wilson

Sean Killingsworth from Team Shaw came to our home today to diagnose a recent leak from our upstairs HVAC. He was extremely thorough, knowledgeable, & answered all our questions. He & his team took care of our remediation needs & we were extremely satisfied!

Lynn Hord

Andrew, Kyle, BIG Noah & Dom were so very helpful with a leak going on at our E. Plano location! They came out very quick & got us squared away! Thanks guys! 😊

Tiffani Stiles

Kyle,Dom and Andrew. They were amazing with helping us out.

Jessica Raigoza

Kyle, Dom, and Andrew were amazing with helping us out!

June Ragsdale

Very professional.Zach and Kyle did a great job and kept me informed about all the work they did.

mike hefley

Zach, Kole and Dom were amazing. Rescued us from a 3-day water leak that had filled a huge portion of our home. They were kind, reassuring and professional. I can’t recommend them highly enough. Well done.

Diana S

What a fantastic job Team Shaw ( Yanny, Alex, Yorgelis, and Eli) accomplished today. The professionalism and precise packing skills were outstanding. And I’m confident my furniture and valuables will not be damaged. I have moved a few times in three states and was mostly happy. However, the bar has now been raised significantly higher. The details marked on each box will also greatly reduce the stress of unpacking! Well done.

Loretta Markham

SERVPRO of East Plano did a quick, efficient and thorough job of remediating our flooded home. Sean Killingsworth was very professional and easy to work with! I highly recommend Sean and his team!

Lacy Kelsey

About Us

When water, fire, smoke, or mold damages your home or business anywhere in East Plano, SERVPRO of East Plano responds 24 hours a day, seven days a week, every day of the year. We serve the east side of Plano, from the established neighborhoods along Los Rios Boulevard and the trails of Oak Point Park and Nature Preserve to the homes around Bob Woodruff Park and Russell Creek Park and the commercial corridors near US-75 Central Expressway and the President George Bush Turnpike. Our certified local crews know this market, a settled, family-oriented slice of Collin County where mature subdivisions, schools, and retail centers sit east of the highway, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of East Plano apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Collin County most years. From an office near the Bush Turnpike to a family home by Oak Point Park, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of East Plano

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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