
Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™

Here to Help® 24/7
SERVPRO of East Plano
Service Area
Restoration and Cleaning Services
When disaster strikes a home or business in East Plano, SERVPRO of East Plano responds around the clock, every day of the year. Our local crews serve the east side of Plano, from the trails and lakes of Oak Point Park and Nature Preserve to the established neighborhoods around Bob Woodruff Park, Russell Creek Park, and the corridors near US-75 Central Expressway and the President George Bush Turnpike. This is a market shaped by North Texas weather, where severe spring storms drop large hail and spin up tornadoes, summer heat bakes the region, and hard winter freezes burst pipes, all carrying real risk of water, storm, fire, and mold damage. We provide water damage restoration, fire and smoke restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear scope of work, documented for your insurance carrier and explained to you at each step. Our crews hold IICRC certifications, follow OSHA safety standards, and carry American Bio Recovery Association credentials for biohazard work. As part of the SERVPRO Team Shaw family and the national SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single overflowing sink or a regional event like the February 2021 winter storm. Whatever the size of the loss, our promise is the same, to make it “Like it never even happened.® ”
Services We Provide


The Trained Crew Behind Every Restoration Job
Behind every successful restoration project is a crew that is trained, certified, and equipped to do the work safely. At SERVPRO Team Shaw, our technicians arrive in full personal protective equipment and follow the protocols that protect both your property and the people working in it. Restoration is not simply cleanup. It is skilled work that calls for the right training, the right equipment, and a clear understanding of the hazards present on a residential or commercial job site. Our crews hold certifications from the Institute of Inspection, Cleaning and Restoration Certification, including credentials in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen training, fall protection, and respirator fit testing, and we carry American Bio Recovery Association certification for biohazard work. That training matters most on the jobs where the stakes are highest. This experience reaches across our full range of services, from water damage mitigation, fire and smoke restoration, and mold remediation to storm and flood recovery, sewage and biohazard cleanup, specialty cleaning, contents restoration, commercial services, and complete reconstruction. Whether the loss is a single room or an entire building, the same trained crew, the same standards, and the same commitment to safety carry the project from the first emergency call through the final repair, with one goal in mind, to make your loss “Like it never even happened.”
What our
customers are saying
Zach, Kole and Dom were amazing. Rescued us from a 3-day water leak that had filled a huge portion of our home. They were kind, reassuring and professional.
I can’t recommend them highly enough. Well done.
What a fantastic job Team Shaw ( Yanny, Alex, Yorgelis, and Eli) accomplished today. The professionalism and precise packing skills were outstanding. And I’m confident my furniture and valuables will not be damaged. I have moved a few times in three states and was mostly happy. However, the bar has now been raised significantly higher. The details marked on each box will also greatly reduce the stress of unpacking! Well done.
We had such a great experience with Tyler. He was so patient and explained everything so thoroughly and was very straight-forward. We will use SERVPRO again
Briana provided excellent customer service! Very clear and thorough in her communication. Michael was on time and explained the process to me when walking the estimate. The crew, Carlos and Jean did a superb job on the restoration and cleaned up nicely.
SERVPRO of East Plano did a quick, efficient and thorough job of remediating our flooded home. Sean Killingsworth was very professional and easy to work with! I highly recommend Sean and his team!
I reached out to SERVPRO the same day a storm removed several sections of shingles from my roof, which of course led to flooding in the attic. Water then ran down light fixtures and a/c ducts resulting in a flood in the Master Bedroom. SERVPRO was out the next morning tarping the roof and setting up dryers/dehydrators to get rid of the moisture. They then came back every day to check on the progress of drying out the house. In three days, they were done. No more water, no mold, no dampness. Nothing except a dry house! They were extremely professional and courteous. I would highly recommend them without hesitation. A great crew!
Last month, I had a small water loss and needed SERVPRO to come inspect our wood flooring. The man that showed up, Paul was incredibly knowledgeable and did a wonderful job explaining the restoration process. I would highly recommend SERVPRO!
What a great experience! I thought we had a minor water leak and called SERVPRO to have them come out to inspect the issue. Trey and Andrew arrived early and ready to jump in on the job! After some conversation, detailed inspection, and recommendations they left with me feeling confident in knowing there was not an active water leak in my home. 10/10 would recommend these guys anyday!
Briana (in the office), Michael and his crew (Raul, Nick and Eddie) were all so professional and did a fast and thorough job remediating the mold in my kitchen. They worked delicately to remove cabinets but were so kind about saving the cabinet doors for me to re-use. Super grateful for their help and patience with this first time home owner! Highly recommend them to anyone who needs their services.
About Us
When water, fire, smoke, or mold damages your home or business anywhere in East Plano, SERVPRO of East Plano responds 24 hours a day, seven days a week, every day of the year. We serve the east side of Plano, from the established neighborhoods along Los Rios Boulevard and the trails of Oak Point Park and Nature Preserve to the homes around Bob Woodruff Park and Russell Creek Park and the commercial corridors near US-75 Central Expressway and the President George Bush Turnpike. Our certified local crews know this market, a settled, family-oriented slice of Collin County where mature subdivisions, schools, and retail centers sit east of the highway, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of East Plano apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Collin County most years. From an office near the Bush Turnpike to a family home by Oak Point Park, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.® ”
