Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Downtown Houston / Team Shaw
Service Areas
Need Water Removal or Flood Cleanup?
In Downtown Houston, water damage rarely waits for a convenient moment. A supply line fails on an upper floor of a high-rise and sends water down through several levels, a water heater bursts in a loft, a fire-suppression line lets go in an office tower, or a parking garage and lobby take on water when Buffalo Bayou rises after a tropical downpour. Add the hard winter freezes that split pipes far above the street, as so many learned during recent Gulf Coast freezes, and it is easy to see why homes and businesses across the city center call SERVPRO of Downtown Houston/Team Shaw for water emergencies. We respond around the clock. Our water damage restoration process starts by stopping the source and measuring the reach of the moisture, including the water that travels along structural channels and wicks into drywall, subflooring, and wall cavities. With moisture meters, infrared cameras, and professional grade extraction and drying equipment, we remove standing water and dry the structure back to its normal moisture level. Our crews are IICRC certified in Water Damage Restoration and Applied Structural Drying, and we document readings throughout the job to support your insurance claim. Drying a structure correctly is what separates a finished job from a future mold problem. We monitor progress daily and confirm the building is dry before we close out, so the damage is made “Like it never even happened.”
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Downtown Houston / Team Shaw helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Downtown Houston / Team Shaw is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
When water flooded into our home from a storm, we called SERVPRO to help us clean it up. Not only did they clear out the water, but they got our house sparkling clean!
There are not enough adjectives that relate to the word dissatisfied in the thesaurus. They were hired to mitigate a small mold spot and remove wall paper and paint. They created a NIGHTMARE! We live in a high-rise and they did not use wet vac to sand. Needless to say the dust was not only prohibitive, but a health risk. Our building does not allow VOC paints. They used them after told many times. Looks like legal will need to be involved. Bottom line is if you live with any residents with any lung issues, they are a NIGHTMARE. UPDATE! The owner of this business personally came to visit and remediate the entire situation! He took full responsibility! He was willing to listen and learn! Therefore, I have changed my review to a 5! I believe he cares deeply and is training his entire team very differently after this situation! I wish more BIG businesses would do the same! Take responsibility!!!!
When we noticed mold in our business, we called SERVPRO immediately. They came as fast as they could and assessed our damage, made a plan, and got to work! We couldn't be happier.
Everyone I’ve encountered with this company thus far has been kind, caring and informative. I genuinely feel like everyone wants the best outcome for the customer.
Thank you to Rafael and Freddie. They were so quick and efficient with the job they came into my house to do today. I appreciate the courtesy of someone introducing themselves and taking a moment to explain what they will be doing while they’re in my home.
Thank you again. Your company is a winner!
The team was prompt, very professional, and handled our water damage quickly!
We called SERVPRO after a fire tore through our home and the team got us back on our feet in no time!
Our water damage emergency was dealt with super fast and the team was perfectly professional.
The SERVPRO team responded very quickly to our call and began work asap. Our home is back in perfect condition from our water damage chaos! Thank you SERVPRO!
This team is amazing. We had a plumbing leak and they came out in the middle of the night and stopped it, cleaned it up and took care of the whole project. Amazing job guys!
About Us
When water, fire, smoke, or mold damages your home or business anywhere in Downtown Houston, SERVPRO of Downtown Houston/Team Shaw responds 24 hours a day, seven days a week, every day of the year. We serve the city center and the neighborhoods around it, from the Theater District, Market Square, and the high-rise condominiums and office towers of the central business district to Discovery Green and the George R. Brown Convention Center, the ballpark and arena districts around Minute Maid Park and Toyota Center, and the lofts and restaurants of EaDo and Midtown. Our certified local crews know this market, a dense urban core where high-rise residences, office towers, hotels, and ground-floor retail sit close together along Buffalo Bayou, and they know how fast Gulf Coast weather, from the floodwaters that follow a tropical system to the hard winter freezes that burst pipes high in a tower, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Downtown Houston/Team Shaw apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line on the thirtieth floor or a regional event like Hurricane Harvey in 2017, when Buffalo Bayou overflowed and floodwater filled downtown streets and the convention center, or Hurricane Beryl in 2024, which knocked out power across the city center and brought down trees throughout the inner loop. From a high-rise office tower on Main Street to a loft in EaDo, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.”
