Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Downtown Houston / Team Shaw
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
A sewage backup is one of the most hazardous losses a property in Downtown Houston can experience, and it is not a cleanup to attempt alone. When a sewer line backs up, a toilet overflows in a high-rise stack, or storm water forces its way indoors, it brings what the restoration industry classifies as Category Three water, carrying bacteria, viruses, and other dangerous contaminants. SERVPRO of Downtown Houston/Team Shaw is trained, equipped, and ready to handle these situations safely, responding around the clock to homes and businesses across the city center. Our crews contain the affected area first, then extract the contaminated water and remove porous materials that cannot be safely salvaged, such as soaked carpet, padding, and drywall. We clean and sanitize every affected surface with professional antimicrobial and disinfecting products, then dry the structure completely and verify it has returned to a safe condition. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification for biohazard work. We document the loss carefully for your insurance carrier. It is worth knowing that sewage backups often require a separate endorsement on a property policy, and we are glad to help you communicate the scope to your adjuster. From the first containment step through final decontamination, our goal is a clean, safe, fully restored space, made “Like it never even happened.”
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
When water flooded into our home from a storm, we called SERVPRO to help us clean it up. Not only did they clear out the water, but they got our house sparkling clean!
There are not enough adjectives that relate to the word dissatisfied in the thesaurus. They were hired to mitigate a small mold spot and remove wall paper and paint. They created a NIGHTMARE! We live in a high-rise and they did not use wet vac to sand. Needless to say the dust was not only prohibitive, but a health risk. Our building does not allow VOC paints. They used them after told many times. Looks like legal will need to be involved. Bottom line is if you live with any residents with any lung issues, they are a NIGHTMARE. UPDATE! The owner of this business personally came to visit and remediate the entire situation! He took full responsibility! He was willing to listen and learn! Therefore, I have changed my review to a 5! I believe he cares deeply and is training his entire team very differently after this situation! I wish more BIG businesses would do the same! Take responsibility!!!!
When we noticed mold in our business, we called SERVPRO immediately. They came as fast as they could and assessed our damage, made a plan, and got to work! We couldn't be happier.
Everyone I’ve encountered with this company thus far has been kind, caring and informative. I genuinely feel like everyone wants the best outcome for the customer.
Thank you to Rafael and Freddie. They were so quick and efficient with the job they came into my house to do today. I appreciate the courtesy of someone introducing themselves and taking a moment to explain what they will be doing while they’re in my home.
Thank you again. Your company is a winner!
The team was prompt, very professional, and handled our water damage quickly!
We called SERVPRO after a fire tore through our home and the team got us back on our feet in no time!
Our water damage emergency was dealt with super fast and the team was perfectly professional.
The SERVPRO team responded very quickly to our call and began work asap. Our home is back in perfect condition from our water damage chaos! Thank you SERVPRO!
This team is amazing. We had a plumbing leak and they came out in the middle of the night and stopped it, cleaned it up and took care of the whole project. Amazing job guys!
About Us
When water, fire, smoke, or mold damages your home or business anywhere in Downtown Houston, SERVPRO of Downtown Houston/Team Shaw responds 24 hours a day, seven days a week, every day of the year. We serve the city center and the neighborhoods around it, from the Theater District, Market Square, and the high-rise condominiums and office towers of the central business district to Discovery Green and the George R. Brown Convention Center, the ballpark and arena districts around Minute Maid Park and Toyota Center, and the lofts and restaurants of EaDo and Midtown. Our certified local crews know this market, a dense urban core where high-rise residences, office towers, hotels, and ground-floor retail sit close together along Buffalo Bayou, and they know how fast Gulf Coast weather, from the floodwaters that follow a tropical system to the hard winter freezes that burst pipes high in a tower, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Downtown Houston/Team Shaw apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line on the thirtieth floor or a regional event like Hurricane Harvey in 2017, when Buffalo Bayou overflowed and floodwater filled downtown streets and the convention center, or Hurricane Beryl in 2024, which knocked out power across the city center and brought down trees throughout the inner loop. From a high-rise office tower on Main Street to a loft in EaDo, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.”
