About Us

When water, fire, smoke, or mold damages your home or business anywhere in Downtown Houston, SERVPRO of Downtown Houston/Team Shaw responds 24 hours a day, seven days a week, every day of the year. We serve the city center and the neighborhoods around it, from the Theater District, Market Square, and the high-rise condominiums and office towers of the central business district to Discovery Green and the George R. Brown Convention Center, the ballpark and arena districts around Minute Maid Park and Toyota Center, and the lofts and restaurants of EaDo and Midtown. Our certified local crews know this market, a dense urban core where high-rise residences, office towers, hotels, and ground-floor retail sit close together along Buffalo Bayou, and they know how fast Gulf Coast weather, from the floodwaters that follow a tropical system to the hard winter freezes that burst pipes high in a tower, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Downtown Houston/Team Shaw apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line on the thirtieth floor or a regional event like Hurricane Harvey in 2017, when Buffalo Bayou overflowed and floodwater filled downtown streets and the convention center, or Hurricane Beryl in 2024, which knocked out power across the city center and brought down trees throughout the inner loop. From a high-rise office tower on Main Street to a loft in EaDo, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.”