Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Dallas - Team Wilson

Our Google Reviews
(972) 885-2400
5.0
(7 reviews)

Service Areas

Downtown Dallas, TX

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Downtown Dallas - Team Wilson we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Mark Kemmerle and his crew responded quickly after our water heater in the attic failed. Communication was excellent and they were thorough in measuring moisture levels daily and making sure everything dried out.

Rhonda Duey
Frisco

Mark, Skyler, Tyler, Dionisio, & Jain were super helpful, and professional, and talked us through everything. Thanks, guys!

Rick Foerster
Frisco

JC, Mark, Christian, and TJ we’re great!!!! We had a flood from our upstairs bathroom that poured through the ceiling and flooded the downstairs. They showed up within a few hours of calling and returned every day till the job was done. They were very knowledgeable and tolerated my million questions. I’d definitely use them again!

Angie Sahyouni
Frisco

Brandon responded right away to a pipe bursting in my in laws house. He was there the same day and checked for moisture, ran tests to make sure to prevent any mold. Very professional and reasonably priced! Not sure what we would have done without them.

Diane Fitts
Frisco

They are very professional and make sure the work is done on time.

Irum Rashid
Celina

Our home flooded on Christmas Eve 2022 and SERVPRO responded the same day. The process has been seamless and professional from day 1. They work with our insurance company to cover every detail! The estimate was fair yet comprehensive. I anticipate the reconstruction process to be the very same! I look forward to the final outcome. I appreciate the kindness, compassion, understanding, patience, and professionalism extended to us by the entire SERVPRO team, led by Brandon Lanza!

Lori Davis
Frisco

A sprinkler pipe broke in a riser room in a cottage building on Christmas Eve at about 4 due to below-freezing temperatures.The water was shut off but a lot of damage in the one occupied unit. The resident was out of town. My maintenance director called our Carpet Cleaning company but they were too busy to come out that night. We called SERVPRO, the local office. At about 11:00 Brandon came onto the property and went to the unit. Taking photos and assessing the damage. Brandon returned on Christmas Day and a team was out to remove the water. It was the best decision to contact Brandon and SERVPRO. He’s been very attentive.

Patricia Mims
Frisco

Brandon Lanza provided superior service to answer our burst pipe situation, an immediate need with water flooding our home. He responded quickly and did a great job to mitigate the water damage with knowledge, as well as the equipment needed to dry the walls and floor. It was Friday, 2 days before Christmas, and we were very impressed that he handled it so well so we did not have to cancel Christmas. I would definitely recommend Brandon and SERVPRO.

Mary Jane Fitts
McKinney

Christmas Eve, we happened to stop by our clinic to find water flooding out of it. Pipes froze and burst in the unit next door which then flooded our place. Thankfully, Brandon was already outside ready to meet with the owners from next door who were late so he wasted no time helping us get the cleanup started right away. He and his crew worked Christmas Eve, Christmas Day, and every day for the following week to get our place dried out and cleaned up as quickly as possible so we could get back to work. Thanks to Brandon and SERVPRO for working so hard and quickly over the holidays for us. Things definitely could have been far worse with a lot more damage and loss if he hadn’t been there so quickly and worked so fast. Highly recommend!!

Kelly Lynch
Frisco

Mark Kemmerle and his crew responded quickly after our water heater in the attic failed. Communication was excellent and they were thorough in measuring moisture levels daily and making sure everything dried out.

Rhonda Duey
Frisco

Mark, Skyler, Tyler, Dionisio, & Jain were super helpful, and professional, and talked us through everything. Thanks, guys!

Rick Foerster
Frisco

JC, Mark, Christian, and TJ we’re great!!!! We had a flood from our upstairs bathroom that poured through the ceiling and flooded the downstairs. They showed up within a few hours of calling and returned every day till the job was done. They were very knowledgeable and tolerated my million questions. I’d definitely use them again!

Angie Sahyouni
Frisco

Brandon responded right away to a pipe bursting in my in laws house. He was there the same day and checked for moisture, ran tests to make sure to prevent any mold. Very professional and reasonably priced! Not sure what we would have done without them.

Diane Fitts
Frisco

They are very professional and make sure the work is done on time.

Irum Rashid
Celina

Our home flooded on Christmas Eve 2022 and SERVPRO responded the same day. The process has been seamless and professional from day 1. They work with our insurance company to cover every detail! The estimate was fair yet comprehensive. I anticipate the reconstruction process to be the very same! I look forward to the final outcome. I appreciate the kindness, compassion, understanding, patience, and professionalism extended to us by the entire SERVPRO team, led by Brandon Lanza!

Lori Davis
Frisco

A sprinkler pipe broke in a riser room in a cottage building on Christmas Eve at about 4 due to below-freezing temperatures.The water was shut off but a lot of damage in the one occupied unit. The resident was out of town. My maintenance director called our Carpet Cleaning company but they were too busy to come out that night. We called SERVPRO, the local office. At about 11:00 Brandon came onto the property and went to the unit. Taking photos and assessing the damage. Brandon returned on Christmas Day and a team was out to remove the water. It was the best decision to contact Brandon and SERVPRO. He’s been very attentive.

Patricia Mims
Frisco

Brandon Lanza provided superior service to answer our burst pipe situation, an immediate need with water flooding our home. He responded quickly and did a great job to mitigate the water damage with knowledge, as well as the equipment needed to dry the walls and floor. It was Friday, 2 days before Christmas, and we were very impressed that he handled it so well so we did not have to cancel Christmas. I would definitely recommend Brandon and SERVPRO.

Mary Jane Fitts
McKinney

Christmas Eve, we happened to stop by our clinic to find water flooding out of it. Pipes froze and burst in the unit next door which then flooded our place. Thankfully, Brandon was already outside ready to meet with the owners from next door who were late so he wasted no time helping us get the cleanup started right away. He and his crew worked Christmas Eve, Christmas Day, and every day for the following week to get our place dried out and cleaned up as quickly as possible so we could get back to work. Thanks to Brandon and SERVPRO for working so hard and quickly over the holidays for us. Things definitely could have been far worse with a lot more damage and loss if he hadn’t been there so quickly and worked so fast. Highly recommend!!

Kelly Lynch
Frisco

About Us

Emergencies can happen at any time, and when they do, you need a team that is fast to respond and take action. SERVPRO of Downtown Dallas - Team Wilson is a trusted provider of mitigation and remediation services for both residential and commercial properties. Our team is dedicated to being faster to any size disaster, ensuring that we can quickly respond to emergency situations and minimize the damage to your property.

We have a 24/7 emergency hotline that is staffed by trained professionals who can quickly assess the situation and dispatch our team to your location. We understand the importance of responding quickly, especially in cases of water or fire damage, where time is of the essence. Our team arrives on the scene with state-of-the-art equipment and tools that enable us to begin the mitigation and remediation process immediately.

Our team is highly trained and certified, with years of experience in handling all types of mitigation and remediation emergencies. We work closely with our clients to develop a customized plan that meets their specific needs, ensuring that we provide a comprehensive and effective solution that restores their property to pre-loss condition.

At SERVPRO of Downtown Dallas - Team Wilson, we are committed to providing exceptional service to all of our clients. Our team is equipped to handle large commercial loss jobs in the surrounding Dallas/Fort Worth areas, and we are dedicated to delivering the highest standards of quality and customer satisfaction. When you need a team that is fast to any size disaster, you can count on SERVPRO of Downtown Dallas - Team Wilson to be there for you.

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David Benjamin & Phillip Brady Wilson

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.