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SERVPRO of Downtown Dallas - Team Wilson
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SERVPRO is your #1 Property Damage and Restoration Company
At SERVPRO of Downtown Dallas - Team Wilson, we understand that your roof is more than just a covering—it's protection for your family, home, or business. Whether you need a new installation, a replacement, or an expert inspection, our team ensures top-tier quality and long-term reliability.
Through our strategic partnerships with leading roofing manufacturers, we offer comprehensive warranties that give you peace of mind. Our Catch-All System ensures your property remains safe and clean throughout the roofing process.
We offer roofing services for both insurance claims and private pay projects, giving you the flexibility to choose the solution that works best for your situation.
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The Catch-All System: Keeping Your Property Safe & Clean
At SERVPRO of Downtown Dallas - Team Wilson, we go beyond just roofing—we ensure a mess-free and damage-free process. That’s why we use the Catch-All System, a professional-grade debris containment system designed to protect your landscaping, siding, and outdoor spaces during roof installation or repairs.
Most contractors use outdated tarp systems that can cause damage. With SERVPRO's Catch-All System, your property is as pristine as before—guaranteed.
Benefits of the Catch-All System:
Protects Landscaping: Significantly limits crushed flowers, broken bushes, or damaged mulch.
Keeps Your Home Clean: Limits the amount of stray nails, dust, or roofing debris left behind.
Enhances Safety: Prevents debris from scattering, reducing hazards for your family or business.
Efficient Cleanup: Faster post-installation cleanup so you can enjoy your new roof sooner.
Our Expert Roofers
At SERVPRO of Downtown Dallas - Team Wilson provides premium roofing materials backed by some of the strongest warranties in the industry.
Our roof inspectors are trained to assess storm damage, wear and tear, and structural integrity with expert precision.
What we offer:
- Accurate Assessments – No unnecessary repairs or hidden damages missed.
- Manufacturer-Approved Installations – Roofing done right the first time.
- Extended Warranties Available
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Insurance Claims Expertise
Many contractors lack the experience to navigate complex insurance claims, often leaving property owners to handle disputes alone. SERVPRO of Downtown Dallas - Team Wilson simplifies the process with:
- Damage Documentation & Reporting: We provide comprehensive reports, high-resolution images, and detailed assessments to support your claim.
- Industry-Standard Estimating Software: Using Xactimate®, the same software as insurance carriers, we reduce claim disputes and speed up approvals.
- Multi-Trade Restoration Services: Unlike many contractors who only do roofing or structural repairs, we restore flooring, walls, ceilings, HVAC systems, and more—helping property owners maximize their claim.
- Expert Negotiation With Adjusters: Our team works directly with insurance carriers to ensure homeowners and businesses receive fair compensation.
SERVPRO of Downtown Dallas - Team Wilson eliminates the headache of dealing with insurance claims, advocating for our customers every step of the way.
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How It Works: A Simple 3-Step Roofing Process
Free Inspection & Project Consultation
Once you reach out, our team schedules a free on-site inspection. Our trained specialists evaluate your roof, document any damage, and discuss your goals—whether it’s storm repair, replacement, or a private pay upgrade. We’ll also guide you on insurance claims or financing options, if applicable.
Proposal, Insurance Coordination & Scheduling
We provide a detailed project estimate and, if insurance is involved, we’ll work directly with your adjuster using industry-standard estimating tools to streamline the approval process. Once approved, we finalize material selection and schedule your project.
Professional Installation & Final Walkthrough
Our crews perform the installation using premium materials and our Catch-All System to keep your property clean. After completion, we conduct a thorough walkthrough, review warranty details, and ensure your complete satisfaction.
SERVPRO Roofing Knowledge Center
Asphalt Shingles vs. Metal Roofing: Which Is Right for You?
Choosing the right roofing material is a big decision. We break down the key differences between asphalt shingles and metal roofing so you can make the best choice for your home or business.
Asphalt Shingles: Affordable & Versatile
✔ Cost-Effective: One of the most budget-friendly roofing options.
✔ Variety of Styles & Colors: Match any home’s aesthetic.
✔ Easy to Install & Replace: Shorter installation time and simple repairs.
✔ Reliable Durability: Lasts 15–30 years with proper maintenance.
✔ Enhanced Protection: Options like impact-resistant and algae-resistant shingles.
🛠 Best for: Homeowners looking for a traditional, affordable, and customizable roofing solution.
Metal Roofing: Standard vs. Standing Seam Metal Roofs
Standard Metal Roofing is:
✔ Affordable & Durable: A cost-effective alternative to shingles.
✔ Energy-Efficient: Reflects sunlight, reducing cooling costs.
✔ Weather-Resistant: Ideal for extreme conditions.
Standing Seam Metal Roofing (a Premium Offering by Team Wilson) is:
✔ Long-Lasting: Can last 50+ years with minimal maintenance.
✔ No Exposed Fasteners: Provides superior protection and aesthetics.
✔ Architectural Appeal: High-end look for residential and commercial buildings.
EPDM & TPO Roofing for Commercial Properties
EPDM Roofing is:
✔ Long-Lasting: Can exceed 30+ years with proper maintenance.
✔ Weather-Resistant: Highly resistant to UV rays, hail, and extreme temperatures.
TPO Roofing is:
✔ Energy-Efficient: Reflects heat, reducing cooling costs.
✔ Resistant to Mold & Punctures: Provides enhanced durability.
✔ Ideal for Large Commercial Spaces: Works well for warehouses, retail spaces, and office buildings.
Insurance Claims & Private Pay Projects: We Offer Both
At SERVPRO of Downtown Dallas - Team Wilson, we make it easy for homeowners and business owners to get the roofing services they need—whether through an insurance claim or private pay.
Insurance Claims
We Handle the Process for You if your roof has been damaged by a storm, hail, or other unexpected events, we take the stress out of the insurance claim process.
✔ Free Roof Inspection: Our roof inspectors conduct a thorough assessment of your roof to identify damage that qualifies for an insurance claim.
✔ Comprehensive Documentation: We provide detailed photos, reports, and professional recommendations to submit with your claim.
✔ Assistance with Filing: We work directly with your insurance company to ensure all necessary documentation is provided for a smooth claims process.
✔ Meeting with Adjusters: Our team meets with the insurance adjuster on your behalf, advocating for a fair and accurate assessment of your roof’s damage.
✔ Hassle-Free Repairs & Replacement: Once approved, we handle the entire roofing project, ensuring top-quality workmanship and manufacturer-backed warranties.
Private Pay Roofing Projects
Flexible & Affordable Solutions If your roof needs replacement or repairs but isn’t covered by insurance, we offer private pay options with fair pricing and financing solutions.
✔ Upfront Estimates: Transparent pricing with no hidden fees.
✔ Flexible Financing: Coming Soon
✔ Premium Materials & Workmanship: The same quality and attention to detail, regardless of payment method. ✔ Manufacturer Warranties: Full protection on materials and installation.
💡 Private pay is perfect for homeowners looking to upgrade their roof, extend its lifespan, or improve energy efficiency without relying on an insurance claim.
Tarp & Board-Up vs. Shrink Wrapping: Cost & Benefit Analysis
Tarp & Board-Up
✔ Quick & Cost-Effective: A short-term solution for storm-damaged properties.
✔ Immediate Protection: Helps prevent further weather damage.
✔ Temporary Solution: May require frequent maintenance and replacement.
Shrink Wrapping (Best for Commercial Roofing)
✔ Superior Durability: Offers long-term, weatherproof protection.
✔ Ideal for Large-Scale or High-Value Properties: Perfect for commercial applications.
✔ Cost-Effective Over Time: Reduces ongoing maintenance and reinstallation costs.
Compliance & Safety Standards That Exceed Competitors
At SERVPRO of Downtown Dallas - Team Wilson, we prioritize safety, compliance, and quality assurance beyond what most general contractors offer.
✔ Alignment with RIMKUS ensures workplace safety, hazard control, and compliance with OSHA standards.
✔ Drug-Tested & Background-Checked Crews: Every worker undergoes a rigorous screening process, ensuring trustworthy professionals on every project.
✔ Strict Adherence to Building Codes & Industry Standards: We comply with local, state, and federal regulations for fire, water, and structural restoration.
✔ SERVPRO™ National Brand Standards: As part of the SERVPRO™ national network, we follow industry-leading protocols in restoration, mitigation, and reconstruction.
💡 SERVPRO of Downtown Dallas - Team Wilson isn’t just about rebuilding—we restore properties with integrity, professionalism, and safety as our top priorities.
Business Continuity for Commercial Properties
Many contractors focus only on residential projects, but SERVPRO of Downtown Dallas - Team Wilson specializes in keeping businesses operational during restoration and reconstruction projects.
✔ Disaster Recovery for Large-Scale Facilities: We restore retail centers, hotels, office buildings, industrial plants, healthcare facilities, and more.
✔ Phased Restoration to Reduce Downtime: We schedule work in phases to keep essential business operations running.
✔ After-Hours & Weekend Availability: Our crews work around business needs to minimize disruption.
✔ Commercial Shrink Wrapping & Weatherproofing: We protect buildings while roofing, exterior work, or structural repairs are in progress.
💡 From small businesses to large corporations, SERVPRO of Downtown Dallas - Team Wilson provides commercial restoration services that ensure business continuity.
Local, Community-Focused, & Nationally Backed
✔ Locally Owned & Operated: As part of the Dallas community, we provide personalized service and fast response times.
✔ National SERVPRO™ Brand Strength: With nationwide resources, large-scale equipment, and advanced restoration technology, we handle disasters of any size.
✔ 24/7 Emergency Response: Unlike many contractors, we are always available to assist homeowners and businesses in times of crisis.
✔ Storm & Catastrophic Event Response: As part of the SERVPRO™ national disaster recovery team, we deploy crews to handle large-scale disasters across the region.
💡 SERVPRO of Downtown Dallas - Team Wilson combines local expertise with the power of a nationally recognized restoration brand.
Full-Service Disaster Recovery & Reconstruction Expertise
Most contractors only handle one part of the restoration process, such as roofing or basic repairs. SERVPRO of Downtown Dallas - Team Wilson is a full-service restoration and reconstruction provider, offering turnkey solutions from initial damage mitigation to complete property rebuilding.
✔ Fire & Smoke Damage Restoration: We don’t just replace damaged materials—we remove smoke residue, eliminate odors, and fully restore structural integrity.
✔ Water & Storm Damage Recovery: From water extraction and drying to mold remediation and structural repairs, we restore properties after flooding, hurricanes, and storms.
✔ Complete Structural Rebuilding: We offer everything from framing and drywall to flooring, cabinetry, and painting to bring homes and businesses back to pre-loss condition.
✔ Emergency Response & Board-Up Services: Immediate protection to prevent further damage before full restoration begins.
SERVPRO of Downtown Dallas - Team Wilson isn’t just a contractor—we’re a full-scale disaster recovery and reconstruction provider.
Contact us today for a free roof inspection and let SERVPRO of Downtown Dallas - Team Wilson take care of everything—from the insurance claim to private pay roofing solutions!
What our
customers are saying
Our home flooded on Christmas Eve 2022 and SERVPRO responded the same day. The process has been seamless and professional from day 1. They work with our insurance company to cover every detail! The estimate was fair yet comprehensive. I anticipate the reconstruction process to be the very same! I look forward to the final outcome. I appreciate the kindness, compassion, understanding, patience, and professionalism extended to us by the entire SERVPRO team, led by Brandon Lanza!
A sprinkler pipe broke in a riser room in a cottage building on Christmas Eve at about 4 due to below-freezing temperatures.The water was shut off but a lot of damage in the one occupied unit. The resident was out of town. My maintenance director called our Carpet Cleaning company but they were too busy to come out that night. We called SERVPRO, the local office. At about 11:00 Brandon came onto the property and went to the unit. Taking photos and assessing the damage. Brandon returned on Christmas Day and a team was out to remove the water. It was the best decision to contact Brandon and SERVPRO. He’s been very attentive.
Brandon Lanza provided superior service to answer our burst pipe situation, an immediate need with water flooding our home. He responded quickly and did a great job to mitigate the water damage with knowledge, as well as the equipment needed to dry the walls and floor. It was Friday, 2 days before Christmas, and we were very impressed that he handled it so well so we did not have to cancel Christmas. I would definitely recommend Brandon and SERVPRO.
Christmas Eve, we happened to stop by our clinic to find water flooding out of it. Pipes froze and burst in the unit next door which then flooded our place. Thankfully, Brandon was already outside ready to meet with the owners from next door who were late so he wasted no time helping us get the cleanup started right away. He and his crew worked Christmas Eve, Christmas Day, and every day for the following week to get our place dried out and cleaned up as quickly as possible so we could get back to work. Thanks to Brandon and SERVPRO for working so hard and quickly over the holidays for us. Things definitely could have been far worse with a lot more damage and loss if he hadn’t been there so quickly and worked so fast. Highly recommend!!
Mark Kemmerle and his crew responded quickly after our water heater in the attic failed. Communication was excellent and they were thorough in measuring moisture levels daily and making sure everything dried out.
Mark, Skyler, Tyler, Dionisio, & Jain were super helpful, and professional, and talked us through everything. Thanks, guys!
JC, Mark, Christian, and TJ we’re great!!!! We had a flood from our upstairs bathroom that poured through the ceiling and flooded the downstairs. They showed up within a few hours of calling and returned every day till the job was done. They were very knowledgeable and tolerated my million questions. I’d definitely use them again!
They are very professional and make sure the work is done on time.
Brandon Lanza and crew did a fast, thorough, professional job. I would definitely recommend them.
About Us
Emergencies can happen at any time, and when they do, you need a team that is fast to respond and take action. SERVPRO of Downtown Dallas - Team Wilson is a trusted provider of mitigation and remediation services for both residential and commercial properties. Our team is dedicated to being faster to any size disaster, ensuring that we can quickly respond to emergency situations and minimize the damage to your property.
We have a 24/7 emergency hotline that is staffed by trained professionals who can quickly assess the situation and dispatch our team to your location. We understand the importance of responding quickly, especially in cases of water or fire damage, where time is of the essence. Our team arrives on the scene with state-of-the-art equipment and tools that enable us to begin the mitigation and remediation process immediately.
Our team is highly trained and certified, with years of experience in handling all types of mitigation and remediation emergencies. We work closely with our clients to develop a customized plan that meets their specific needs, ensuring that we provide a comprehensive and effective solution that restores their property to pre-loss condition.
At SERVPRO of Downtown Dallas - Team Wilson, we are committed to providing exceptional service to all of our clients. Our team is equipped to handle large commercial loss jobs in the surrounding Dallas/Fort Worth areas, and we are dedicated to delivering the highest standards of quality and customer satisfaction. When you need a team that is fast to any size disaster, you can count on SERVPRO of Downtown Dallas - Team Wilson to be there for you.
