SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Downtown Dallas - Team Wilson

Our Google Reviews
(972) 885-2400
5.0
(7 reviews)

Service Areas

Downtown Dallas, TX

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

A sprinkler pipe broke in a riser room in a cottage building on Christmas Eve at about 4 due to below-freezing temperatures.The water was shut off but a lot of damage in the one occupied unit. The resident was out of town. My maintenance director called our Carpet Cleaning company but they were too busy to come out that night. We called SERVPRO, the local office. At about 11:00 Brandon came onto the property and went to the unit. Taking photos and assessing the damage. Brandon returned on Christmas Day and a team was out to remove the water. It was the best decision to contact Brandon and SERVPRO. He’s been very attentive.

Patricia Mims
Frisco

Brandon Lanza provided superior service to answer our burst pipe situation, an immediate need with water flooding our home. He responded quickly and did a great job to mitigate the water damage with knowledge, as well as the equipment needed to dry the walls and floor. It was Friday, 2 days before Christmas, and we were very impressed that he handled it so well so we did not have to cancel Christmas. I would definitely recommend Brandon and SERVPRO.

Mary Jane Fitts
McKinney

Christmas Eve, we happened to stop by our clinic to find water flooding out of it. Pipes froze and burst in the unit next door which then flooded our place. Thankfully, Brandon was already outside ready to meet with the owners from next door who were late so he wasted no time helping us get the cleanup started right away. He and his crew worked Christmas Eve, Christmas Day, and every day for the following week to get our place dried out and cleaned up as quickly as possible so we could get back to work. Thanks to Brandon and SERVPRO for working so hard and quickly over the holidays for us. Things definitely could have been far worse with a lot more damage and loss if he hadn’t been there so quickly and worked so fast. Highly recommend!!

Kelly Lynch
Frisco

Mark Kemmerle and his crew responded quickly after our water heater in the attic failed. Communication was excellent and they were thorough in measuring moisture levels daily and making sure everything dried out.

Rhonda Duey
Frisco

Mark, Skyler, Tyler, Dionisio, & Jain were super helpful, and professional, and talked us through everything. Thanks, guys!

Rick Foerster
Frisco

They are very professional and make sure the work is done on time.

Irum Rashid
Celina

Brandon Lanza and crew did a fast, thorough, professional job. I would definitely recommend them.

Beth Harlow
Celina

Brandon responded right away to a pipe bursting in my in laws house. He was there the same day and checked for moisture, ran tests to make sure to prevent any mold. Very professional and reasonably priced! Not sure what we would have done without them.

Diane Fitts
Frisco

Our home flooded on Christmas Eve 2022 and SERVPRO responded the same day. The process has been seamless and professional from day 1. They work with our insurance company to cover every detail! The estimate was fair yet comprehensive. I anticipate the reconstruction process to be the very same! I look forward to the final outcome. I appreciate the kindness, compassion, understanding, patience, and professionalism extended to us by the entire SERVPRO team, led by Brandon Lanza!

Lori Davis
Frisco

A sprinkler pipe broke in a riser room in a cottage building on Christmas Eve at about 4 due to below-freezing temperatures.The water was shut off but a lot of damage in the one occupied unit. The resident was out of town. My maintenance director called our Carpet Cleaning company but they were too busy to come out that night. We called SERVPRO, the local office. At about 11:00 Brandon came onto the property and went to the unit. Taking photos and assessing the damage. Brandon returned on Christmas Day and a team was out to remove the water. It was the best decision to contact Brandon and SERVPRO. He’s been very attentive.

Patricia Mims
Frisco

Brandon Lanza provided superior service to answer our burst pipe situation, an immediate need with water flooding our home. He responded quickly and did a great job to mitigate the water damage with knowledge, as well as the equipment needed to dry the walls and floor. It was Friday, 2 days before Christmas, and we were very impressed that he handled it so well so we did not have to cancel Christmas. I would definitely recommend Brandon and SERVPRO.

Mary Jane Fitts
McKinney

Christmas Eve, we happened to stop by our clinic to find water flooding out of it. Pipes froze and burst in the unit next door which then flooded our place. Thankfully, Brandon was already outside ready to meet with the owners from next door who were late so he wasted no time helping us get the cleanup started right away. He and his crew worked Christmas Eve, Christmas Day, and every day for the following week to get our place dried out and cleaned up as quickly as possible so we could get back to work. Thanks to Brandon and SERVPRO for working so hard and quickly over the holidays for us. Things definitely could have been far worse with a lot more damage and loss if he hadn’t been there so quickly and worked so fast. Highly recommend!!

Kelly Lynch
Frisco

Mark Kemmerle and his crew responded quickly after our water heater in the attic failed. Communication was excellent and they were thorough in measuring moisture levels daily and making sure everything dried out.

Rhonda Duey
Frisco

Mark, Skyler, Tyler, Dionisio, & Jain were super helpful, and professional, and talked us through everything. Thanks, guys!

Rick Foerster
Frisco

They are very professional and make sure the work is done on time.

Irum Rashid
Celina

Brandon Lanza and crew did a fast, thorough, professional job. I would definitely recommend them.

Beth Harlow
Celina

Brandon responded right away to a pipe bursting in my in laws house. He was there the same day and checked for moisture, ran tests to make sure to prevent any mold. Very professional and reasonably priced! Not sure what we would have done without them.

Diane Fitts
Frisco

Our home flooded on Christmas Eve 2022 and SERVPRO responded the same day. The process has been seamless and professional from day 1. They work with our insurance company to cover every detail! The estimate was fair yet comprehensive. I anticipate the reconstruction process to be the very same! I look forward to the final outcome. I appreciate the kindness, compassion, understanding, patience, and professionalism extended to us by the entire SERVPRO team, led by Brandon Lanza!

Lori Davis
Frisco

About Us

Emergencies can happen at any time, and when they do, you need a team that is fast to respond and take action. SERVPRO of Downtown Dallas - Team Wilson is a trusted provider of mitigation and remediation services for both residential and commercial properties. Our team is dedicated to being faster to any size disaster, ensuring that we can quickly respond to emergency situations and minimize the damage to your property.

We have a 24/7 emergency hotline that is staffed by trained professionals who can quickly assess the situation and dispatch our team to your location. We understand the importance of responding quickly, especially in cases of water or fire damage, where time is of the essence. Our team arrives on the scene with state-of-the-art equipment and tools that enable us to begin the mitigation and remediation process immediately.

Our team is highly trained and certified, with years of experience in handling all types of mitigation and remediation emergencies. We work closely with our clients to develop a customized plan that meets their specific needs, ensuring that we provide a comprehensive and effective solution that restores their property to pre-loss condition.

At SERVPRO of Downtown Dallas - Team Wilson, we are committed to providing exceptional service to all of our clients. Our team is equipped to handle large commercial loss jobs in the surrounding Dallas/Fort Worth areas, and we are dedicated to delivering the highest standards of quality and customer satisfaction. When you need a team that is fast to any size disaster, you can count on SERVPRO of Downtown Dallas - Team Wilson to be there for you.

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David Benjamin & Phillip Brady Wilson

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.