Meet Our Team
All it takes is one call to SERVPRO of Downtown Dallas - Team Wilson. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Adam West, team member at SERVPRO of Downtown Dallas - Team Wilson]()
Adam West
Director of Digital Marketing
Adam serves on our Digital Marketing team. His passion and eye for detail make him a powerful asset to any production. His background in photography, business development, presentation, and video production allows him to step in and elevate each project as part of the greater story of a team’s creative vision. Adam also lends his experience managing social media for teams local and global in scale, so he knows just how to get your word out there in front of the people you want to reach.
What our
customers are saying
They are very professional and make sure the work is done on time.
Brandon Lanza and crew did a fast, thorough, professional job. I would definitely recommend them.
Brandon responded right away to a pipe bursting in my in laws house. He was there the same day and checked for moisture, ran tests to make sure to prevent any mold. Very professional and reasonably priced! Not sure what we would have done without them.
Our home flooded on Christmas Eve 2022 and SERVPRO responded the same day. The process has been seamless and professional from day 1. They work with our insurance company to cover every detail! The estimate was fair yet comprehensive. I anticipate the reconstruction process to be the very same! I look forward to the final outcome. I appreciate the kindness, compassion, understanding, patience, and professionalism extended to us by the entire SERVPRO team, led by Brandon Lanza!
A sprinkler pipe broke in a riser room in a cottage building on Christmas Eve at about 4 due to below-freezing temperatures.The water was shut off but a lot of damage in the one occupied unit. The resident was out of town. My maintenance director called our Carpet Cleaning company but they were too busy to come out that night. We called SERVPRO, the local office. At about 11:00 Brandon came onto the property and went to the unit. Taking photos and assessing the damage. Brandon returned on Christmas Day and a team was out to remove the water. It was the best decision to contact Brandon and SERVPRO. He’s been very attentive.
Brandon Lanza provided superior service to answer our burst pipe situation, an immediate need with water flooding our home. He responded quickly and did a great job to mitigate the water damage with knowledge, as well as the equipment needed to dry the walls and floor. It was Friday, 2 days before Christmas, and we were very impressed that he handled it so well so we did not have to cancel Christmas. I would definitely recommend Brandon and SERVPRO.
Christmas Eve, we happened to stop by our clinic to find water flooding out of it. Pipes froze and burst in the unit next door which then flooded our place. Thankfully, Brandon was already outside ready to meet with the owners from next door who were late so he wasted no time helping us get the cleanup started right away. He and his crew worked Christmas Eve, Christmas Day, and every day for the following week to get our place dried out and cleaned up as quickly as possible so we could get back to work. Thanks to Brandon and SERVPRO for working so hard and quickly over the holidays for us. Things definitely could have been far worse with a lot more damage and loss if he hadn’t been there so quickly and worked so fast. Highly recommend!!
Mark Kemmerle and his crew responded quickly after our water heater in the attic failed. Communication was excellent and they were thorough in measuring moisture levels daily and making sure everything dried out.
Mark, Skyler, Tyler, Dionisio, & Jain were super helpful, and professional, and talked us through everything. Thanks, guys!
About Us
Emergencies can happen at any time, and when they do, you need a team that is fast to respond and take action. SERVPRO of Downtown Dallas - Team Wilson is a trusted provider of mitigation and remediation services for both residential and commercial properties. Our team is dedicated to being faster to any size disaster, ensuring that we can quickly respond to emergency situations and minimize the damage to your property.
We have a 24/7 emergency hotline that is staffed by trained professionals who can quickly assess the situation and dispatch our team to your location. We understand the importance of responding quickly, especially in cases of water or fire damage, where time is of the essence. Our team arrives on the scene with state-of-the-art equipment and tools that enable us to begin the mitigation and remediation process immediately.
Our team is highly trained and certified, with years of experience in handling all types of mitigation and remediation emergencies. We work closely with our clients to develop a customized plan that meets their specific needs, ensuring that we provide a comprehensive and effective solution that restores their property to pre-loss condition.
At SERVPRO of Downtown Dallas - Team Wilson, we are committed to providing exceptional service to all of our clients. Our team is equipped to handle large commercial loss jobs in the surrounding Dallas/Fort Worth areas, and we are dedicated to delivering the highest standards of quality and customer satisfaction. When you need a team that is fast to any size disaster, you can count on SERVPRO of Downtown Dallas - Team Wilson to be there for you.