Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Wilson County

Our Google Reviews
(615) 449-5000
4.8
(269 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Wilson County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Charlie, Tony, Ramon and Anthony have been fantastic throughout the entire process. Informative, educational and caring people. Will recommend to everyone!

Richard
Mt. Juliet

Ramon C. did an excellent job on the mitigation of my water damage! He was very experienced, professional and was focused on my needs. His sense of urgency was appreciated. I highly recommend SERVPRO for mitigation services! Renae H.

Renee
Mt. Juliet

DJ and Jameson did great work on the mold remediation at my house. They were professional throughout and explained each step along the way. They listened to my specific concerns and made sure they were addressed. Full disclosure: I am both an employee of SERVPRO HQ and my brother runs this particular franchise. So you could call me biased but this is a genuine review of A+ service.

Alex
Hendersonville

We were given Brianna’s number by the plumber that helped us initially. She responded the same day and was very helpful and connected us to a crew immediately. I am in Texas so a long way from the problem. Unfortunately during the drainage/mold/HVAC nightmare, my father died unexpectedly. I told her during one of our communications and she was so kind. She read my messages and gave me words that I needed to hear at that moment. I felt comfortable that SERVPRO was taking care of me and not just by doing a wonderful clean up job. So 5 stars for kindness and for a job well done. Thank you SERVPRO.

Cindy
Nashville

Raymond & Monica were fantastic! Very friendly & did an amazing job of drying my soaked basement!

Jeff
Brentwood

The SERVPRO Team of Wilson County Tn came highly recommended to me in an extreme time of need. I felt at ease from the time I first placed the call. My business property was flooding as I stood in ankle deep water with Briana on the line talking me thur the easy steps. The mitigation team was on site within an hour. Things were moving fast. I can’t explain how grateful I am to Anthony and the crew he leads. What an amazing job at clearing and drying an absolute disaster area. After one week my property was completely dry and transitioned over for the next phase of reconstruction. It was a seamless process from the first hour until the crew left. It was bittersweet to bid farewell. My sights are now set on reopening my business. Thanks are due to the entire team from Wilson County SERVPRO! 

Rex
Lebanon

SERVPRO of Wilson County was a huge help when I had a pipe leak. They were prompt and reliable even able to respond quickly on a Sunday. My teams included Charlie, Josh and Luis who were all very kind, helpful and professional. Highly recommend this company.

Faith
Nashville

DJ was helpful & courteous throughout the teardown & drying process. He exhibited confidence which helped me during all this.

Bob
Hermitage

Great experience with DJ and Josh. They both came out quickly, we’re friendly, and addressed the problem. Would highly recommend them.

Luke
Mt. Juliet

Charlie, Tony, Ramon and Anthony have been fantastic throughout the entire process. Informative, educational and caring people. Will recommend to everyone!

Richard
Mt. Juliet

Ramon C. did an excellent job on the mitigation of my water damage! He was very experienced, professional and was focused on my needs. His sense of urgency was appreciated. I highly recommend SERVPRO for mitigation services! Renae H.

Renee
Mt. Juliet

DJ and Jameson did great work on the mold remediation at my house. They were professional throughout and explained each step along the way. They listened to my specific concerns and made sure they were addressed. Full disclosure: I am both an employee of SERVPRO HQ and my brother runs this particular franchise. So you could call me biased but this is a genuine review of A+ service.

Alex
Hendersonville

We were given Brianna’s number by the plumber that helped us initially. She responded the same day and was very helpful and connected us to a crew immediately. I am in Texas so a long way from the problem. Unfortunately during the drainage/mold/HVAC nightmare, my father died unexpectedly. I told her during one of our communications and she was so kind. She read my messages and gave me words that I needed to hear at that moment. I felt comfortable that SERVPRO was taking care of me and not just by doing a wonderful clean up job. So 5 stars for kindness and for a job well done. Thank you SERVPRO.

Cindy
Nashville

Raymond & Monica were fantastic! Very friendly & did an amazing job of drying my soaked basement!

Jeff
Brentwood

The SERVPRO Team of Wilson County Tn came highly recommended to me in an extreme time of need. I felt at ease from the time I first placed the call. My business property was flooding as I stood in ankle deep water with Briana on the line talking me thur the easy steps. The mitigation team was on site within an hour. Things were moving fast. I can’t explain how grateful I am to Anthony and the crew he leads. What an amazing job at clearing and drying an absolute disaster area. After one week my property was completely dry and transitioned over for the next phase of reconstruction. It was a seamless process from the first hour until the crew left. It was bittersweet to bid farewell. My sights are now set on reopening my business. Thanks are due to the entire team from Wilson County SERVPRO! 

Rex
Lebanon

SERVPRO of Wilson County was a huge help when I had a pipe leak. They were prompt and reliable even able to respond quickly on a Sunday. My teams included Charlie, Josh and Luis who were all very kind, helpful and professional. Highly recommend this company.

Faith
Nashville

DJ was helpful & courteous throughout the teardown & drying process. He exhibited confidence which helped me during all this.

Bob
Hermitage

Great experience with DJ and Josh. They both came out quickly, we’re friendly, and addressed the problem. Would highly recommend them.

Luke
Mt. Juliet

About Us

Why SERVPRO of Wilson County?

SERVPRO of Wilson County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Wilson County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Wilson County can also mitigate mold and mildew from your home or business.

Our Highly Trained and Trusted Staff

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Wilson County. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Meet Our Team

Committed to Our Community

Mike and Katherine Isaacson are the owners of SERVPRO of Wilson County. They both have grown up and lived in Middle TN for more than 30 years. Our customers can rest assured knowing that SERVPRO of Wilson County is locally owned and operated by owners and managers that care about and live in the community. SERVPRO of Wilson County strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.

Michael A. & Katherine Isaacson, David Jackson, David Wachsman
Michael A. & Katherine Isaacson, David Jackson, David Wachsman
Owners of SERVPRO of Wilson County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.