SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Sevier, Jefferson & Cocke Counties
Our Google Reviews
(865) 429-8885
4.7
(119 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard Cleanup in Sevierville, TN

Local Help for Life’s Messiest Moments

Let’s face it—sewage backups, trauma scenes, and chemical spills aren’t your average Saturday mess. They’re overwhelming. In Sevierville, you need more than a mop. You need a trusted local team that shows up ready to roll.

SERVPRO has cleaned up cabins near the Smokies, storefronts off the Parkway, and homes scattered across Sevier County. We don’t just wipe things down. We isolate the affected area, set containment, use HEPA filtration (super-efficient vacuums for tiny particles), and clean every surface with EPA-registered disinfectants.

Think of us as your restoration pit crew—jumping in fast, working with precision, and getting your space back on track.

We Handle Jobs Like:

  • Trauma and crime scene cleanup
  • Sewage and wastewater removal
  • Chemical spill decontamination
  • Hoarding and clutter cleanup
  • Odor removal and deep cleaning

Biohazard cleaning—also known as remediation—goes far beyond surface work. It’s about restoring order, safety, and peace of mind. Whether you’re near Dollywood or tucked in the foothills, we treat every home or business with care and confidentiality.

We’re not just trained. We’re local. We know Sevierville’s buildings, its challenges, and its people. That’s why neighbors trust us when things get tough.

When disaster hits, let SERVPRO help restore your space—and your calm—one expertly cleaned surface at a time.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Allan and Ken and the whole team was great! Knowledge, friendly and helped me understand the insurance. I will be letting everyone know to choose this company for any repairs from fires or water damage or anything else they handle. You can't go wrong with this company.

Carrie Bartley

We are very impressed by Drew, Wes T and jason. They are very professional and courteous. They did fabulous and spotless job. Drew visited everyday to check the progress and kept us informed. We definitely recommend to our friends and everyone who are going through similar issues.. Thanks to entire Sevpro team for taking care of this so efficiently.

The Toychest Company

Had a leak while out on vacation Called Service Pro Wes Trotter and his crew handled everything quickly and efficiently

Selena

I got a water backup at the basement of our cabin on Sunday June 28. I called Servpro and they came right away. Production manager Wes T and Jaxon and his crew did cleanup, drying and other mitigation stage work in the short period of time. After that Josh W and his crew did great job in reconstruction of our basement. It was excellent with good quality. Thanks everyone who've been involved in this project!

Vladimir Kovtun

This company helped me through the worst tragedy of my life. Allan was so kind, so helpful and so pleasant to do business with. There is a reason that they are so highly respected and recommended. I give them a 10 out of 5, good people.

Tina Black

ServPro is the go-to company for our water damage cleanup and repair at Jefferson County Schools. I was so impressed with their rep, Bekkah Sims, who contacted me about a recent flood at Jefferson County High School before I even knew about it. She had their crew out there on the scene immediately. They took pictures, cleaned up the water, put out fans and dryers and assessed the damage of the gym floor. Thanks so much Bekkah and the ServPro team!

Kelley Coggins

I hope that I never need them again, but if I do, I am confident that they will take excellent care of me. Through all the hoops we had to go through with the insurance company on a sewage leak under our house, Wes Trotter and his team were persistent, professional, and wonderful to deal with. I highly recommend them and would not use anyone else. Thank you, ServePro! You give service the way it is supposed to be given! ❤️

Ric & Karoline

We are really impressed with this ServPro. I was out of town last Saturday, got a call at 11pm saying there's a flood in the basement. Never having been through a flood, I asked AI what to do! It said call ServPro, they serve Del Rio. I phoned Wes first thing Sunday morning. Wes met me Sunday afternoon, checked out everything, damage, measurements, told me about what's next, got his mitigation team in to rip out the carpet on Monday, put in drying machines, another team came in to take out sheetrock, another to clean, by Friday, this part of the job completed and cleaned, ready for the restoring. We are so pleased, we've decided to go ahead and hire Wes' ServPro teams to do the reconstruction and renovation. A shout out and very big thanks to Wes T, production manager, Wes R, crew chief, Will Tanner, Jaxon, Ramon and Junior.

Jo Levkoff

We had a MASSIVE water leak. It was extremely stressful experience and we had no idea what to do next. Wes T, the production manger, walked us through the entire process. He’s THE MAN! He got Wes R. (crew chief), William, Jaxon, Cyrus, Jacy and Alesha on the problem and got us taken care of. They do a great job!

Breven Addington

About Us

Trusted Restoration Experts in Sevierville, TN

At SERVPRO, we’re more than a cleanup crew—we’re your neighbors. When fire, water, or storm damage turns your world upside down, we’re the team in green who shows up fast, ready to set things right.

With over 100 years of combined experience and certifications from the IICRC (that’s the gold standard in our world), we bring serious know-how to every job. Our team handles everything from in-place drying with weighted extraction tools to mold remediation using negative air machines and AFDs (Air Filtration Devices). In simple terms? We’ve got the gear—and the grit—to tackle whatever mess comes your way.

Sevierville isn’t just part of our territory—it’s our home. From restoring cabins along Douglas Lake to helping local businesses bounce back after storms in Pigeon Forge, we’ve seen it all. Our roots run deep in this community. We support local causes, such as Live It and staying active, through the Sevierville Chamber and BNI. When the Smoky Mountains were severely impacted by the 2016 wildfires, our team played a leading role in recovery efforts alongside SERVPRO’s elite Disaster Recovery Team. We’re always ready, no matter the size of the disaster.

We’re family-owned, locally operated, and driven by good old-fashioned values: honesty, hard work, and doing the job right the first time. We’ve even restored homes worth half a million dollars, but treat every job with the same level of care and respect.

Whether it’s cleaning air ducts, tackling fire damage with ozone chambers and ultrasonic equipment, or prepping your business with an Emergency Ready Profile, we’re here to help. We believe in preparation, precision, and peace of mind.

Let SERVPRO be your first call when life doesn’t go as planned. We’re proud to serve Sevierville and the surrounding counties—restoring homes, businesses, and a little peace of mind along the way.

Allan & Pamela McMillon
Allan & Pamela McMillon
Owners of SERVPRO of Sevier, Jefferson & Cocke Counties

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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