SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Sevier, Jefferson & Cocke Counties

Our Google Reviews
(865) 429-8885
4.8
(100 reviews)

Service Areas

Sevierville, TN | Gatlinburg, TN | Pigeon Forge, TN | Jefferson City, TN | Newport, TN | Dandridge, TN | Cosby, TN | White Pine, TN | Sevier County, TN | Cocke County, TN | Jefferson County, TN

Why Choose SERVPRO for Biohazard Cleaning Services?

We have multiple technicians trained in bio-recovery, as this is one of the most challenging hurdles that our professionals get asked to overcome. Because of how wide of a spectrum biohazardous threats embody, these technicians on our team must stay diligently prepared for threats like sewage, traumas, crime scenes, animal infestations, hoarding, drug labs, and other time-sensitive situations. 

Because of the severity of these conditions, biohazards can often displace a family during the restoration and recovery, which makes our efficient and straightforward approach a valuable asset. We can arrive within hours of your initial contact, whether your home or business is in Dandridge or Sevierville. 

Training for biothreats come from a collection of education and coursework available through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the American Bio-Recovery Association (ABRA), and Occupational Safety & Health Administration (OSHA.) We send out technicians to begin effective mitigation and recovery at the first sign of an emergency. 

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I was extremely pleased. As a distant owner it is very encouraging to have someone trustworthy dealing with these issues. He (David) sent photos, kept me informed and I could not have been more pleased. Our rental agent inspected the area on my behalf and said everything was as described to me by David.

Bobby
Gatlinburg

You are all amazing! Talk about the cavalry coming – that’s how I felt when those green trucks turned into the drive. You brought my flooded little house from chaos to "Like it never even happened." All the family have been impressed with your work ethic, courtesy, thoroughness and promptness – and doing what you say when you say it will be done. Thank you, thank you for my rescue and putting my little house back just like new.

Joyce
Sevierville

We had a Biohazard clean up, SERVPRO of Sevier responded so quickly and did a great job!!

Oak Tree
Sevierville

Great Job!! We trusted them to do it right and we believe they did!!

Emmanuel Baptist
Jefferson City

Everyone was amazing and super easy to work with. I left my house for work in a disaster zone from a small house fire and came home to clean and smelling amazing!!! Very quick and responsive. Extremely respectful of our personal belongings and packed things up so neat and organized. If I could rate them 20 starts I would because they totally deserve it!!

Keller
Parrottsville

Perfect 10!!! Would use SERVPRO of Sevier, Jefferson & Cocke Co. again.

Jeffrey
Sevierville

"I have nothing but good, great and fabulous things to say about your service during our time with you all. Everyone made us feel so comfortable and the people who worked our job were FANTABULOUS!! Thanks for helping our family get things back to normal again. 

Lori
Rutledge

Josh was very professional in his work manner. He was always prompt, very knowledgeable and answered all questions to our satisfaction.

Carl
Morristown

Thank you for the great job that your crew did for us and so quickly! I will recommend you to my neighbor in case of disaster!

Gerald
Morristown

I was extremely pleased. As a distant owner it is very encouraging to have someone trustworthy dealing with these issues. He (David) sent photos, kept me informed and I could not have been more pleased. Our rental agent inspected the area on my behalf and said everything was as described to me by David.

Bobby
Gatlinburg

You are all amazing! Talk about the cavalry coming – that’s how I felt when those green trucks turned into the drive. You brought my flooded little house from chaos to "Like it never even happened." All the family have been impressed with your work ethic, courtesy, thoroughness and promptness – and doing what you say when you say it will be done. Thank you, thank you for my rescue and putting my little house back just like new.

Joyce
Sevierville

We had a Biohazard clean up, SERVPRO of Sevier responded so quickly and did a great job!!

Oak Tree
Sevierville

Great Job!! We trusted them to do it right and we believe they did!!

Emmanuel Baptist
Jefferson City

Everyone was amazing and super easy to work with. I left my house for work in a disaster zone from a small house fire and came home to clean and smelling amazing!!! Very quick and responsive. Extremely respectful of our personal belongings and packed things up so neat and organized. If I could rate them 20 starts I would because they totally deserve it!!

Keller
Parrottsville

Perfect 10!!! Would use SERVPRO of Sevier, Jefferson & Cocke Co. again.

Jeffrey
Sevierville

"I have nothing but good, great and fabulous things to say about your service during our time with you all. Everyone made us feel so comfortable and the people who worked our job were FANTABULOUS!! Thanks for helping our family get things back to normal again. 

Lori
Rutledge

Josh was very professional in his work manner. He was always prompt, very knowledgeable and answered all questions to our satisfaction.

Carl
Morristown

Thank you for the great job that your crew did for us and so quickly! I will recommend you to my neighbor in case of disaster!

Gerald
Morristown

About Us

Trusted Restoration Experts in Sevierville, TN

At SERVPRO, we’re more than a cleanup crew—we’re your neighbors. When fire, water, or storm damage turns your world upside down, we’re the team in green who shows up fast, ready to set things right.

With over 100 years of combined experience and certifications from the IICRC (that’s the gold standard in our world), we bring serious know-how to every job. Our team handles everything from in-place drying with weighted extraction tools to mold remediation using negative air machines and AFDs (Air Filtration Devices). In simple terms? We’ve got the gear—and the grit—to tackle whatever mess comes your way.

Sevierville isn’t just part of our territory—it’s our home. From restoring cabins along Douglas Lake to helping local businesses bounce back after storms in Pigeon Forge, we’ve seen it all. Our roots run deep in this community. We support local causes, such as Live It and staying active, through the Sevierville Chamber and BNI. When the Smoky Mountains were severely impacted by the 2016 wildfires, our team played a leading role in recovery efforts alongside SERVPRO’s elite Disaster Recovery Team. We’re always ready, no matter the size of the disaster.

We’re family-owned, locally operated, and driven by good old-fashioned values: honesty, hard work, and doing the job right the first time. We’ve even restored homes worth half a million dollars, but treat every job with the same level of care and respect.

Whether it’s cleaning air ducts, tackling fire damage with ozone chambers and ultrasonic equipment, or prepping your business with an Emergency Ready Profile, we’re here to help. We believe in preparation, precision, and peace of mind.

Let SERVPRO be your first call when life doesn’t go as planned. We’re proud to serve Sevierville and the surrounding counties—restoring homes, businesses, and a little peace of mind along the way.

Allan & Pamela McMillon
Allan & Pamela McMillon
Owners of SERVPRO of Sevier, Jefferson & Cocke Counties

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.