Meet Our Team

Daire Workman is the Fire Project Manger at SERVPRO of Sevier, Jefferson & Cocke Co. Daire has over 2 decades of experience in the industry and has been with us since 2007. Daire holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Applied Structural Drying Technician, Water Removal Technician, Applied Microbial Remediation Technician.

Freda Green is the Office Manager at SERVPRO of Sevier, Jefferson & Cocke counties. She has been with SERVPRO since 2001. Freda and her husband were previous owners of a SERVPRO in Mississippi. Freda has been married for over 40 years and has 5 beautiful granddaughters.

Missy is the Administrative Assistant at SERVPRO of Sevier, Jefferson, & Cocke Co. Missy has been with our franchise since 2010. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration.

Ken Smith is Reconstruction manager here at SERVPRO of Sevier, Jefferson and Cocke Counties. He has had several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) : Water Removal Technician, Applied Structural Drying, Applied Microbial Remediation and Commercial Drying Specialist.

Josh is our Business Development Manager and he is also 1 of our 3 Priority Disaster Relief responders. Josh is available 24/7 around the clock. He is certified in Water Damage Restoration (WRT) by the IICRC. He is also part of our Trauma/Suicide team and holds a Trauma Scene Cleaning certification (TCST) from the IICRC. Josh has been with SERVPRO since December 2017, and he comes with over 18 years of experience in management and team building. Josh has lived in Sevier County since 1996. When Josh gets time off, he enjoys hunting, camping, and golfing. He is a father of two children and has been married to his wife Casie since March of 2005.

Jacy Williams is our receptionist at SERVPRO of Sevier, Jefferson and Cocke Counties. She has been with us since April 2023. Jacy came to us with two degrees. One in Social work and the other in Gerontology which explains why she is so passionate and understanding when speaking with callers that are faced with water, fire or microbial devestaion. Jacy has two children Logan and Macy. In Jacy's free time she enjoys spending time with her children, going to amusement parks, working out, watching movies and listening to music. "Music is good for the soul."