SERVPRO of Sevier, Jefferson & Cocke Counties

We are very impressed by Drew, Wes T and jason. They are very professional and courteous. They did fabulous and spotless job. Drew visited everyday to check the progress and kept us informed. We definitely recommend to our friends and everyone who are going through similar issues.. Thanks to entire Sevpro team for taking care of this so efficiently.

Had a leak while out on vacation Called Service Pro Wes Trotter and his crew handled everything quickly and efficiently

I got a water backup at the basement of our cabin on Sunday June 28. I called Servpro and they came right away. Production manager Wes T and Jaxon and his crew did cleanup, drying and other mitigation stage work in the short period of time. After that Josh W and his crew did great job in reconstruction of our basement. It was excellent with good quality. Thanks everyone who've been involved in this project!

This company helped me through the worst tragedy of my life. Allan was so kind, so helpful and so pleasant to do business with. There is a reason that they are so highly respected and recommended. I give them a 10 out of 5, good people.

ServPro is the go-to company for our water damage cleanup and repair at Jefferson County Schools. I was so impressed with their rep, Bekkah Sims, who contacted me about a recent flood at Jefferson County High School before I even knew about it. She had their crew out there on the scene immediately. They took pictures, cleaned up the water, put out fans and dryers and assessed the damage of the gym floor. Thanks so much Bekkah and the ServPro team!

I hope that I never need them again, but if I do, I am confident that they will take excellent care of me. Through all the hoops we had to go through with the insurance company on a sewage leak under our house, Wes Trotter and his team were persistent, professional, and wonderful to deal with. I highly recommend them and would not use anyone else. Thank you, ServePro! You give service the way it is supposed to be given! ❤️

We are really impressed with this ServPro. I was out of town last Saturday, got a call at 11pm saying there's a flood in the basement. Never having been through a flood, I asked AI what to do! It said call ServPro, they serve Del Rio. I phoned Wes first thing Sunday morning. Wes met me Sunday afternoon, checked out everything, damage, measurements, told me about what's next, got his mitigation team in to rip out the carpet on Monday, put in drying machines, another team came in to take out sheetrock, another to clean, by Friday, this part of the job completed and cleaned, ready for the restoring. We are so pleased, we've decided to go ahead and hire Wes' ServPro teams to do the reconstruction and renovation. A shout out and very big thanks to Wes T, production manager, Wes R, crew chief, Will Tanner, Jaxon, Ramon and Junior.

We had a MASSIVE water leak. It was extremely stressful experience and we had no idea what to do next. Wes T, the production manger, walked us through the entire process. He’s THE MAN! He got Wes R. (crew chief), William, Jaxon, Cyrus, Jacy and Alesha on the problem and got us taken care of. They do a great job!