Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Sevier, Jefferson & Cocke Counties
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Sevier, Jefferson & Cocke Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Would highly recommend!
Excellent representative for your company. Will definitely recommend David to others and will call if need were in the future.
SERVPRO of Sevier, Jefferson & Cocke Counties did a great job at our home from the wildfires.
I am satisfied with the overall services provided by SERVPRO of Sevier, Jefferson and Cocke Co.
Top notch in all aspects.
Planned the remediation process for minimum disruption.
Josh was wonderful! He kept me advised through the whole process including working with my insurance company. Its hard to impress me ; I am a general contractor and home inspector!
When our house flooded, we couldn’t believe our eyes! Thank you so much for the countless hours and extras you worked so hard on our home for us. You all were extremely professional, met our needs and went above and beyond. You worked around our lives and made us feel special. You are truly our hero! You are very appreciated. SERVPRO is lucky to have you. Thanks again for your tidy, neat wonderful job. We will tell others of SERVPRO.
I’ve never been so impressed with an entire company. It’s hard to find nice people in this world, but easy to find at SERVPRO! Thanks so much for your kindness, professionalism, and extremely hard work. May you all be blessed GREATLY!
David Reneau has been an exceptional representative - On time! Knowledgeable of the field.
Would highly recommend!
Excellent representative for your company. Will definitely recommend David to others and will call if need were in the future.
SERVPRO of Sevier, Jefferson & Cocke Counties did a great job at our home from the wildfires.
I am satisfied with the overall services provided by SERVPRO of Sevier, Jefferson and Cocke Co.
Top notch in all aspects.
Planned the remediation process for minimum disruption.
Josh was wonderful! He kept me advised through the whole process including working with my insurance company. Its hard to impress me ; I am a general contractor and home inspector!
When our house flooded, we couldn’t believe our eyes! Thank you so much for the countless hours and extras you worked so hard on our home for us. You all were extremely professional, met our needs and went above and beyond. You worked around our lives and made us feel special. You are truly our hero! You are very appreciated. SERVPRO is lucky to have you. Thanks again for your tidy, neat wonderful job. We will tell others of SERVPRO.
I’ve never been so impressed with an entire company. It’s hard to find nice people in this world, but easy to find at SERVPRO! Thanks so much for your kindness, professionalism, and extremely hard work. May you all be blessed GREATLY!
David Reneau has been an exceptional representative - On time! Knowledgeable of the field.
About Us
Trusted Restoration Experts in Sevierville, TN
At SERVPRO, we’re more than a cleanup crew—we’re your neighbors. When fire, water, or storm damage turns your world upside down, we’re the team in green who shows up fast, ready to set things right.
With over 100 years of combined experience and certifications from the IICRC (that’s the gold standard in our world), we bring serious know-how to every job. Our team handles everything from in-place drying with weighted extraction tools to mold remediation using negative air machines and AFDs (Air Filtration Devices). In simple terms? We’ve got the gear—and the grit—to tackle whatever mess comes your way.
Sevierville isn’t just part of our territory—it’s our home. From restoring cabins along Douglas Lake to helping local businesses bounce back after storms in Pigeon Forge, we’ve seen it all. Our roots run deep in this community. We support local causes, such as Live It and staying active, through the Sevierville Chamber and BNI. When the Smoky Mountains were severely impacted by the 2016 wildfires, our team played a leading role in recovery efforts alongside SERVPRO’s elite Disaster Recovery Team. We’re always ready, no matter the size of the disaster.
We’re family-owned, locally operated, and driven by good old-fashioned values: honesty, hard work, and doing the job right the first time. We’ve even restored homes worth half a million dollars, but treat every job with the same level of care and respect.
Whether it’s cleaning air ducts, tackling fire damage with ozone chambers and ultrasonic equipment, or prepping your business with an Emergency Ready Profile, we’re here to help. We believe in preparation, precision, and peace of mind.
Let SERVPRO be your first call when life doesn’t go as planned. We’re proud to serve Sevierville and the surrounding counties—restoring homes, businesses, and a little peace of mind along the way.
