About Us
SERVPRO of Sevier, Jefferson & Cocke Counties is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Trusted Restoration Experts in Sevierville, TN
At SERVPRO, we’re more than a cleanup crew—we’re your neighbors. When fire, water, or storm damage turns your world upside down, we’re the team in green who shows up fast, ready to set things right.
With over 100 years of combined experience and certifications from the IICRC (that’s the gold standard in our world), we bring serious know-how to every job. Our team handles everything from in-place drying with weighted extraction tools to mold remediation using negative air machines and AFDs (Air Filtration Devices). In simple terms? We’ve got the gear—and the grit—to tackle whatever mess comes your way.
Sevierville isn’t just part of our territory—it’s our home. From restoring cabins along Douglas Lake to helping local businesses bounce back after storms in Pigeon Forge, we’ve seen it all. Our roots run deep in this community. We support local causes, such as Live It and staying active, through the Sevierville Chamber and BNI. When the Smoky Mountains were severely impacted by the 2016 wildfires, our team played a leading role in recovery efforts alongside SERVPRO’s elite Disaster Recovery Team. We’re always ready, no matter the size of the disaster.
We’re family-owned, locally operated, and driven by good old-fashioned values: honesty, hard work, and doing the job right the first time. We’ve even restored homes worth half a million dollars, but treat every job with the same level of care and respect.
Whether it’s cleaning air ducts, tackling fire damage with ozone chambers and ultrasonic equipment, or prepping your business with an Emergency Ready Profile, we’re here to help. We believe in preparation, precision, and peace of mind.
Let SERVPRO be your first call when life doesn’t go as planned. We’re proud to serve Sevierville and the surrounding counties—restoring homes, businesses, and a little peace of mind along the way.
Service Area
Certifications
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- AMRT - Applied Microbial Remediation Technician
- IICRC Certified Firm
- OSHA - 30-hour General and/or Construction Industry Training Program
- UFT - Upholstery & Fabric Cleaning Technician
- ECTP - Employee Certification Training Program
- RRT - Carpet Repair & Reinstallation Technician
- OCT - Odor Control Technician
- CCT - Carpet Cleaning Technician
- HST - Health and safety Technician
Payment Info
The following cards are accepted:Affiliations
- Knoxville Claims Association
- Business Network International
- Smoky Mountain Vacation Lodging Association
- Morristown Area Chamber of Commerce
- Lakeway Area Association of Realtors
- Lakeway Area Association of Realtors
- Jefferson County Chamber of Commerce
- Sevierville Chamber of Commerce Member
What our
customers are saying
Allan and Ken and the whole team was great! Knowledge, friendly and helped me understand the insurance. I will be letting everyone know to choose this company for any repairs from fires or water damage or anything else they handle. You can't go wrong with this company.
We are very impressed by Drew, Wes T and jason. They are very professional and courteous. They did fabulous and spotless job. Drew visited everyday to check the progress and kept us informed. We definitely recommend to our friends and everyone who are going through similar issues.. Thanks to entire Sevpro team for taking care of this so efficiently.
Had a leak while out on vacation Called Service Pro Wes Trotter and his crew handled everything quickly and efficiently
I got a water backup at the basement of our cabin on Sunday June 28. I called Servpro and they came right away. Production manager Wes T and Jaxon and his crew did cleanup, drying and other mitigation stage work in the short period of time. After that Josh W and his crew did great job in reconstruction of our basement. It was excellent with good quality. Thanks everyone who've been involved in this project!
This company helped me through the worst tragedy of my life. Allan was so kind, so helpful and so pleasant to do business with. There is a reason that they are so highly respected and recommended. I give them a 10 out of 5, good people.
ServPro is the go-to company for our water damage cleanup and repair at Jefferson County Schools. I was so impressed with their rep, Bekkah Sims, who contacted me about a recent flood at Jefferson County High School before I even knew about it. She had their crew out there on the scene immediately. They took pictures, cleaned up the water, put out fans and dryers and assessed the damage of the gym floor. Thanks so much Bekkah and the ServPro team!
I hope that I never need them again, but if I do, I am confident that they will take excellent care of me. Through all the hoops we had to go through with the insurance company on a sewage leak under our house, Wes Trotter and his team were persistent, professional, and wonderful to deal with. I highly recommend them and would not use anyone else. Thank you, ServePro! You give service the way it is supposed to be given! ❤️
We are really impressed with this ServPro. I was out of town last Saturday, got a call at 11pm saying there's a flood in the basement. Never having been through a flood, I asked AI what to do! It said call ServPro, they serve Del Rio. I phoned Wes first thing Sunday morning. Wes met me Sunday afternoon, checked out everything, damage, measurements, told me about what's next, got his mitigation team in to rip out the carpet on Monday, put in drying machines, another team came in to take out sheetrock, another to clean, by Friday, this part of the job completed and cleaned, ready for the restoring. We are so pleased, we've decided to go ahead and hire Wes' ServPro teams to do the reconstruction and renovation. A shout out and very big thanks to Wes T, production manager, Wes R, crew chief, Will Tanner, Jaxon, Ramon and Junior.
We had a MASSIVE water leak. It was extremely stressful experience and we had no idea what to do next. Wes T, the production manger, walked us through the entire process. He’s THE MAN! He got Wes R. (crew chief), William, Jaxon, Cyrus, Jacy and Alesha on the problem and got us taken care of. They do a great job!