A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Loudon & Roane Counties

Our Google Reviews
(865) 986-3015
5.0
(246 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

My apartment was damaged from a neighboring unit, but thanks to your fast response, nothing got ruined and I’m back at my place already.

Steve S.
Lenoir

Excellent Service

Patsy R.
Lenoir City

This team knows what they are doing. If I ever need restoration work again, this is the crew I will choose.

Amy R.
Lenoir

I cannot even tell what part of my kitchen the fire damaged now. Excellent work everyone!

Simone R.
Lenoir

I cannot imagine facing the damage from the fire alone. Thank you SERVPRO for such a timely response in our hour of need.

Omar G.
Lenoir

You cannot know how important restoration is until disaster strikes your home. We are thankful we called you first.

Rita E.
Lenoir

Our office building was very flooded, but your team has it looking great and even dried and restored our hard copy files. So grateful.

Jessica M.
Lenoir

They reassured me of personnel bonding and background checks. All services provided were good. 

Wanda S.
Rockwood

Alex and Tim have both been very responsive and helpful. The entire team I worked with were friendly and good communicators. I have appreciated the concern given to the overall impact and cost of the job. 

Jon-David D.
Knoxville

About Us

A Local Team for Property Damage Cleanup

Oak Ridge has a little bit of everything: established neighborhoods, busy commercial areas, older buildings, wooded lots, and weather that can keep property owners on their toes. Heavy rain, humidity, plumbing leaks, smoke, and storm damage all have a way of interrupting normal life. That is where SERVPRO brings practical restoration support to the table.

SERVPRO helps homeowners, business owners, and property managers in Oak Ridge recover from water damage, fire damage, mold concerns, storm damage, sewage backups, and specialty cleaning needs.

Restoration With a Clear Process

Property damage can feel messy fast. One room turns into three. A small leak hides under flooring. Smoke odor settles into places you did not expect. SERVPRO focuses on finding the source of the problem, explaining the next steps, and using the right cleanup, drying, and restoration methods for the situation.

Near Melton Hill Lake and the surrounding ridges, local properties can deal with moisture, wind, runoff, and changing temperatures throughout the year. SERVPRO understands how those conditions can affect basements, crawl spaces, roofing, flooring, contents, and commercial spaces.

Our services include water removal, structural drying, fire cleanup, mold remediation, storm restoration, construction, contents cleaning, and general cleaning.

Ready When You Need a Plan

For restoration services in Oak Ridge, SERVPRO offers steady communication and practical help from cleanup through repairs. Contact SERVPRO to schedule service and learn how we can help restore comfort and confidence in your property.

John A. & Kristina L. Greenway
John A. & Kristina L. Greenway
Owners of SERVPRO of Loudon & Roane Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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