Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Blount County

Our Google Reviews
(865) 982-2332
4.7
(122 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Blount County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

What a disaster!! We have a rental cabin in the mountains, and upon coming to stay the weekend, we discovered a busted water pipe of the third floor that had affected every floor underneath. SERVPRO had a tough job on their hands, but we were pleased with how they were able to remove all the trashed items, dry the property, and rebuild it so quickly.

George & Olivia W.
Townsend

I recognized SERVPRO from the television commercials. After receiving their services, I am very glad that I was able to recognize them up front. Out of all the estimates I received, they were the most thorough, well priced, and informative of all.

Franciss R.
Alcoa

Great crew! Tony was awesome at explaining everything, and the guys worked hard and fast to get me back up and running. Thanks!

Max P.
Maryville

Super nice guys! They made something horrible somewhat pleasant. I really felt like they were taking care of me. I felt bad for how dirty and disgusting they had to get, but they said that's what they do, with a smile!

Cassandra M.
Maryville

I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.

Chris Z
Alcoa

Excellent people to work with. They went above and beyond my expectations. I highly recommend this company.

Megan M
Maryville

SERVPRO of Blount County was very prompt in response and easy to communicate with. Everyone provided exceptional service!

Foothills Village Apartments
Maryville

I have worked with SERVPRO of Maryville/Alcoa many times and have been amazed by their professionalism, their quick response to any situation and especially the respect and friendly attitude towards others. I highly recommend them to everyone I know.

Emily N
Maryville

Our customers have been well please with the service they received from SERVPRO. The employees are professional and nice to work with. Positive experience.

Ben J
Aloca

What a disaster!! We have a rental cabin in the mountains, and upon coming to stay the weekend, we discovered a busted water pipe of the third floor that had affected every floor underneath. SERVPRO had a tough job on their hands, but we were pleased with how they were able to remove all the trashed items, dry the property, and rebuild it so quickly.

George & Olivia W.
Townsend

I recognized SERVPRO from the television commercials. After receiving their services, I am very glad that I was able to recognize them up front. Out of all the estimates I received, they were the most thorough, well priced, and informative of all.

Franciss R.
Alcoa

Great crew! Tony was awesome at explaining everything, and the guys worked hard and fast to get me back up and running. Thanks!

Max P.
Maryville

Super nice guys! They made something horrible somewhat pleasant. I really felt like they were taking care of me. I felt bad for how dirty and disgusting they had to get, but they said that's what they do, with a smile!

Cassandra M.
Maryville

I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.

Chris Z
Alcoa

Excellent people to work with. They went above and beyond my expectations. I highly recommend this company.

Megan M
Maryville

SERVPRO of Blount County was very prompt in response and easy to communicate with. Everyone provided exceptional service!

Foothills Village Apartments
Maryville

I have worked with SERVPRO of Maryville/Alcoa many times and have been amazed by their professionalism, their quick response to any situation and especially the respect and friendly attitude towards others. I highly recommend them to everyone I know.

Emily N
Maryville

Our customers have been well please with the service they received from SERVPRO. The employees are professional and nice to work with. Positive experience.

Ben J
Aloca

About Us

SERVPRO of Blount County has an unmatched level of experience in the restoration industry.  Our owners have over 30 years with SERVPRO, and we are THE EXPERTS in water, fire and mold damage along with HVAC/Duct cleaning.  We handle everything from large commercial buildings down to small apartments and everything in between.  We are continually working to improve with training. SERVPRO of Blount County is family owned and operated and has been serving the community for 40 years. 

Max P. Pope Jr., Andrea J. Pope
Max P. Pope Jr., Andrea J. Pope
Owners of SERVPRO of Blount County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.