Meet Our Team
All it takes is one call to SERVPRO of Blount County. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Max Pope, team member at SERVPRO of Blount County]()
Max Pope
Max Pope is the Co-Owner of SERVPRO of Blount County. Max is from the Knoxville area and graduated from Farragut High School where he played on the Varsity Football Team. He then attended Tennessee Tech University and majored in Criminal Justice. Afterwards, he decided to fulfill his dream to be a US Marine and served overseas during Desert Storm. He and his wife Andrea are the proud parents of two daughters. Max has 30+ years experience within the SERVPRO system and has received the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Master Water Restorer, Master Fire & Smoke Restorer, Journeyman Textile Cleaning, Applied Structural Drying, OSHA Health and Safety, Applied Microbial Remediation, Carpet Cleaning, Odor Control, Commercial Carpet Maintenance, Carpet Repair & Reinstallation. His experience, expertise, and training make him a specialist in Commercial and Residential HVAC Cleaning, Commercial and Residential Water and Fire Damage Restoration, Commercial and Residential Mold Remediation, BioHazard and Crime Scene Clean-up and he is also a certified Asbestos Contractor Supervisor.
![Andrea Pope, team member at SERVPRO of Blount County]()
Andrea Pope
Andrea Pope is the Co-owner of SERVPRO of Blount County along with her husband Max. Andrea has grown up around the SERVPRO system. Her parents owned SERVPRO franchises for over 40 years. She grew up in the Knoxville area, graduating from Farragut High School and then then from Campbell University with a Bachelor of Business Administration degree. She is also Water Restoration certified through the IICRC. She worked in the family SERVPRO business in sales/marketing while raising her two daughters. She and Max were able to fulfill their dream of owning their own SERVPRO franchise in 2018. She has been an active community volunteer for over 25 years. From PTA to Girl Scouts she loves helping and serving others. She is a certified Faith and Finances counselor and has been a volunteer teacher at A Hand Up For Women and The Restoration House. She currently serves as a Blount County Chamber Ambassador, is on the Board of Directors at United Way of Blount County and is a member of Leadership Blount Class of 2022. She and her family are also active at Fellowship Church.
![Blue & Oliver, team member at SERVPRO of Blount County]()
Blue & Oliver
Blue & Oliver have been in the SERVPRO family since they were puppies. They love long sunny walks and alerting the office staff to arriving packages and visitors.
What our
customers are saying
Our heater caught fire in October and we had black smoke throughout our house. The crew of Cam, Jordan, Alex and Alvin came and worked hard a whole day cleaning the sooty mess. They did a great job and went that extra step making sure we were satisfied with the work. Thank you to a great crew!
Alex and Jordan were PHENOMINAL! So pleasant and were really quick but thorough. If we need services again, we will definitely use ServPro of Blount County again!
Jordan and Alex did an amazing job with our ductwork cleaning! They were both professional and friendly. Very patient with us when one of our kitties got loose and tried to escape. On time. Quick work. Servepro was the most affordable option for this specific service when we called around beforehand as well. Would recommend!
I am beyond amazed/impressed with Jake's knowledge and sheer professionalism. It certainly was a pleasure throughout the entire process. Thank you beyond words.
Servpro worked at our house today taking up hardwood flooring, kitchen tile, and insulation in our crawlspace. Alex and Jordan were your employees that helped us. They did an excellent job. Let me tell you why: . Explained to my wife and I exactly what work they were doing . Answered every question we had . Both were very courteous and blended well with our family (including our dogs) . Work was completed timely with a high degree of professionalism I would recommend Alex and Jordan anytime and anywhere. Servpro should be glad to have these two men as employees - They get the job done!!!
Great customer service from Jake Hicks with the Bloun County branch!
We are currently using these guys for a fire that happened. We are not done with all the projects still. But felt it was necessary to say these guys/gals are awesome. Great communication they handle all insurance communication for most part. The work they have done so far is great!! Our home is slowly looking like that fire never happened. Quick responses and keeps you in the loop.
We called ServPro after an oven-smoking incident for vent cleaning. The team was very professional, from the office manager, Sharon, to the crew that came to our house, Jordan and Kammrin! Would recommend to anyone, for jobs big & small. Thanks, ServPro!
Very fast response. Professional and kind people.
About Us
SERVPRO of Blount County has an unmatched level of experience in the restoration industry. Our owners have over 30 years with SERVPRO, and we are THE EXPERTS in water, fire and mold damage, trauma and crime scene clean-up along with HVAC/Duct cleaning. We handle everything from large commercial buildings down to small apartments and everything in between. We are continually working to improve. SERVPRO of Blount County is family owned and operated and has been serving the community for 40 years.