Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Sumter

Our Google Reviews
(803) 773-4331
4.9
(64 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Sumter we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

My experience was awesome as usual. Trevon was very helpful. Grateful to SERVPRO for their help.

Patricia
Sumter

Thank-You SERVPRO Of Sumter for being so Responsive and your Professionalism in a time when my anxiety was at its highest. Trevon took his time with me, and explained thoroughly the process and what to expect. All the guys were considerate with the items in my home, and even cleaned up behind themselves! Thank-you again SERVPRO Of Sumter for making this experience a little bit easier! You Guys Are The Best!!!

Pat
Sumter

After a previous company failed to complete the job, these guys (Duck, Dequante, Eric, and Jacob were called in. First impressions were great and they had a plan which they explained to me and then carried it out to the end. Very courteous and professional and most importantly they did what they said they would do. They worked seamlessly with my insurance company. I would recommend to anyone. Thank/you SERVPRO.

Mark
Sumter

We utilized the water restoration services recently, due to a waterline leaking into our home. The crews, crew chief, and their manager were beyond compassionate about our situation. They explained every step.

They were thorough from start to finish. Every time they visited to work, or take reading, we were notified well in advance. That was huge. For as much as we’d never want to need that service again, rest assured that if we did, they would be our first call.

Steven
Sumter

Duck and his team were great! Got in the home quick and got right to work cleaning up a very wet and very big area. Duck, their lead man was extra responsive and helpful keeping us up to date on the status and condition of our home. Wonderful job, I'd call them again in an instant, great customer service!

John
Sumter

Isaac, Ryan, and Bryant were nice, explained to me what they were doing and wore shoe protection to protect my carpet.

Mary
Florence

For being out of the country this was super easy to use SERVPRO.

Howard
Sumter

I had water damage in my bathroom twice in the last month and SERVPRO of Sumter has handled both of the leaks. This was my first experience with SERVPRO and I cannot recommend them enough. They are all (from the office people to the managers to the technicians) trained professionals, knowledgeable, respectful of scheduling and so helpful and courteous at every step of the process. They also seamlessly worked with my insurance carrier.
Again, I highly recommend SERVPRO of Sumter.

Mary
Sumter

I recently had a bad leak under my bathroom sink and SERVPRO of Sumter, specifically Ryan and Eldin, were a delight to work with. They were professional, knowledgeable, respectful and courteous. Ryan let me know what to expect as we went through the process and I felt confident that they would work with my insurance company to process my claim. I highly recommend SERVPRO of Sumter.

Mary
Sumter

My experience was awesome as usual. Trevon was very helpful. Grateful to SERVPRO for their help.

Patricia
Sumter

Thank-You SERVPRO Of Sumter for being so Responsive and your Professionalism in a time when my anxiety was at its highest. Trevon took his time with me, and explained thoroughly the process and what to expect. All the guys were considerate with the items in my home, and even cleaned up behind themselves! Thank-you again SERVPRO Of Sumter for making this experience a little bit easier! You Guys Are The Best!!!

Pat
Sumter

After a previous company failed to complete the job, these guys (Duck, Dequante, Eric, and Jacob were called in. First impressions were great and they had a plan which they explained to me and then carried it out to the end. Very courteous and professional and most importantly they did what they said they would do. They worked seamlessly with my insurance company. I would recommend to anyone. Thank/you SERVPRO.

Mark
Sumter

We utilized the water restoration services recently, due to a waterline leaking into our home. The crews, crew chief, and their manager were beyond compassionate about our situation. They explained every step.

They were thorough from start to finish. Every time they visited to work, or take reading, we were notified well in advance. That was huge. For as much as we’d never want to need that service again, rest assured that if we did, they would be our first call.

Steven
Sumter

Duck and his team were great! Got in the home quick and got right to work cleaning up a very wet and very big area. Duck, their lead man was extra responsive and helpful keeping us up to date on the status and condition of our home. Wonderful job, I'd call them again in an instant, great customer service!

John
Sumter

Isaac, Ryan, and Bryant were nice, explained to me what they were doing and wore shoe protection to protect my carpet.

Mary
Florence

For being out of the country this was super easy to use SERVPRO.

Howard
Sumter

I had water damage in my bathroom twice in the last month and SERVPRO of Sumter has handled both of the leaks. This was my first experience with SERVPRO and I cannot recommend them enough. They are all (from the office people to the managers to the technicians) trained professionals, knowledgeable, respectful of scheduling and so helpful and courteous at every step of the process. They also seamlessly worked with my insurance carrier.
Again, I highly recommend SERVPRO of Sumter.

Mary
Sumter

I recently had a bad leak under my bathroom sink and SERVPRO of Sumter, specifically Ryan and Eldin, were a delight to work with. They were professional, knowledgeable, respectful and courteous. Ryan let me know what to expect as we went through the process and I felt confident that they would work with my insurance company to process my claim. I highly recommend SERVPRO of Sumter.

Mary
Sumter

About Us

SERVPRO of Sumter is located in Sumter, South Carolina and has been proudly serving the counties of Sumter, Lee, Clarendon and Williamsburg counties for over the past 30 years in both residential and commercial restorations! We are the only restoration firm within a 25 mile radius of our market that is proudly listed as a certified firm by the Institute of Inspection Cleaning and Restoration Certification. For additional information on the IIRC please visit https://iicrc.org/.



We are continuously active within our community in partnering with other businesses as we participate in food drives and various fundraisers to help the members of our community that are in need. 



Voted “Best of Sumter for Mold Remediation” for the past 3 years!



Why SERVPRO?

Our motto is “Like it never even happened.” We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service in Sumter.

Allow our highly trained and certified professionals to be your only call when disaster strikes your home or business! 

Lee & Angela Prushan
Lee & Angela Prushan
Owners of SERVPRO of Sumter

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.