Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Richland County

Our Google Reviews
(803) 419-0470
4.8
(240 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Richland County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Jawan was very helpful and nice to me in my time of need. He answered every single question with no problem. When he first arrived I was lost with no direction, but now I can see the path I need to take to get my home back because of him. He was amazing thank y'all so much!

Larry
COLUMBIA

Representatives were very informative and polite. Thank You for everything. Performance was outstanding. It was an absolute pleasure working with the SERVPRO team, and I look forward to doing business with you all in the future.

Providence Park Apartments
COLUMBIA

5 STAR GOOGLE REVIEW

After the winter storm SERVPRO assured community support by outreaching to other national teams. We were impressed with the collaboration of national teams and home office.

Adrienne Anderson
McKinney

5 STAR GOOGLE REVIEW

Prompt. Thorough.

Paul Hamilton
McKinney

I can't say enough good things about these people. They stand behind their work and do what they say they will do. Ask yourself: How many people can you say that about?

George Benson
McKinney

Much appreciate the phone calls to set up apps or when there were delays, they were very professional.

D.C
COLUMBIA

i was very pleased with your work and employees. I discovered the Water Damage at 2 in the morning. I called SERVPRO of richland county right away. At 3:30 in that very same morning they showed up ready to help. I was very impressed.

Thank You so much!

Marilyn
COLUMBIA

I was very pleased with the service that I received from Jawan and his crew. I can't wait for Jawan to come back and do the post construction cleaning!

Cordelia
COLUMBIA

What an amazing friendly, professional business to work with. We are so pleased with the job they did! OUTSTANDING!!!

Cindy Day
Blythewood

Jawan was very helpful and nice to me in my time of need. He answered every single question with no problem. When he first arrived I was lost with no direction, but now I can see the path I need to take to get my home back because of him. He was amazing thank y'all so much!

Larry
COLUMBIA

Representatives were very informative and polite. Thank You for everything. Performance was outstanding. It was an absolute pleasure working with the SERVPRO team, and I look forward to doing business with you all in the future.

Providence Park Apartments
COLUMBIA

5 STAR GOOGLE REVIEW

After the winter storm SERVPRO assured community support by outreaching to other national teams. We were impressed with the collaboration of national teams and home office.

Adrienne Anderson
McKinney

5 STAR GOOGLE REVIEW

Prompt. Thorough.

Paul Hamilton
McKinney

I can't say enough good things about these people. They stand behind their work and do what they say they will do. Ask yourself: How many people can you say that about?

George Benson
McKinney

Much appreciate the phone calls to set up apps or when there were delays, they were very professional.

D.C
COLUMBIA

i was very pleased with your work and employees. I discovered the Water Damage at 2 in the morning. I called SERVPRO of richland county right away. At 3:30 in that very same morning they showed up ready to help. I was very impressed.

Thank You so much!

Marilyn
COLUMBIA

I was very pleased with the service that I received from Jawan and his crew. I can't wait for Jawan to come back and do the post construction cleaning!

Cordelia
COLUMBIA

What an amazing friendly, professional business to work with. We are so pleased with the job they did! OUTSTANDING!!!

Cindy Day
Blythewood

About Us

OUR TEAM

Our team proudly serves the Columbia area. With our extensive knowledge and experience in the restoration industry, we can offer every customer a tailored experience suited to whatever disaster or emergency threatens their property. Our crews have IICRC certifications to ensure the best and most effective approach to mitigation is used to recover and restore any damage affecting homes or businesses. Customer satisfaction and service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise.

OUR SERVICES

We understand that any emergency that threatens your property needs prompt and effective mitigation, restoration and clean up. As a local certified veteran owned and operated restoration team, we offer a wide range of services to the Richland County area with a 98% satisfaction rate from surveys conducted with our customers. Our local services include commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing and much more.

OUR RESPONSE

Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are faster to any disaster. 



AFFILIATIONS

  • Vistage



AWARDS

  • Business Journal's Women in Business Award
  • NAWBO National Woman Business Owner of Year Finalist
  • NAWBO Rising Star Award
  • SMARTCEO Brava Award
  • TOP 100 SERVPRO (multiple years)
  • SERVPRO Award for Outstanding Sales (multiple years)



Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.



Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
Penny Benkeser, J. Daniel Cox
Penny Benkeser, J. Daniel Cox
Owners of SERVPRO of Richland County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.