About Us
SERVPRO of Richland County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
OUR STORY
We opened our first SERVPRO franchise in May 2012. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise. Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ® We are locally and veteran owned.
OUR SERVICES
Our team at SERVPRO of Richland County has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):
- Post Construction Cleaning
- COVID-19 Virus Disinfection and Cleaning
- Biohazard
- Crime Scene and Vandalism Clean Up
- Contents Cleaning, Restoration, and Storage
- Media Blasting (Mold, Fire/Smoke, and Stain Removal)
- Catastrophic Storm Response
Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.
AFFILIATIONS
- Building Owners Management Association (BOMA)
- Commercial Real Estate Executive Women (CREW)
- Industrial Networking Group
- Institute of Real Estate Management (IREM)
- National Association of Women Business Owners (NAWBO)
- North Carolina Healthcare Engineers Association (NCHEA)
- Vistage
AWARDS
- Charlotte Business Journal's Fast 50
- Charlotte Business Journal's Women in Business Award
- Lake Norman Chamber of Commerce Outstanding Small Business
- NAWBO National Woman Business Owner of Year Finalist
- NAWBO Rising Star Award
- SMARTCEO Brava Award
- TOP 100 SERVPRO (multiple years)
- SERVPRO Award for Outstanding Sales (multiple years)
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
Insurance and Payment Information
For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- RRRP - Lead-Based Paint Activities and Renovation
Awards
- TOP 100 SERVPRO (multiple years)
- TOP 50 SERVPRO (multiple years)
- NAWBO National Woman Business Owner of the Year Finalist
- SERVPRO Award for Outstanding Sales (multiple years)
- Best of Columbia - Best Restoration Company
- Lake Norman Chamber of Commerce Outstanding Small Business
- NAWBO Rising Star Award
- Charlotte Business Journal's Fast 50
- SMARTCEO Brava Award
- Charlotte Business Journal's Women in Business Award
Affiliations
- Lexington Chamber of Commerce
- National Association of Women in Construction (NAWIC)
- Greater Irmo Chamber of Commerce
- Commercial Real Estate Executive Women (CREW)
- Industrial Networking Group
- National Association of Women Business Owners (NAWBO)
- Building Owners Management Association (BOMA)
- Business Network Internation (BNI)
- Apartment Association of Greater Columbia (AAGC)
- Columbia Chamber of Commerce
- International Facility Management Association (IFMA)
- Institute of Real Estate Management (IREM)
- North Carolina Healthcare Engineers Association (NCHEA)
- Vistage
What our
customers are saying
In one word...AMAZING!! From Austin coming to do the estimate to Courtney Archie and Q doing the cleaning and even Kelly helping me by phone - each one understood my awkward, embarrassing situation and from each I received assurance and compassion and a promise to fix it. I just don't believe you usually find that type of customer care - and I mean care, not reading a script, in today's business world. Kind words (received many) go a long way to help in a traumatic situation. And their cleaning - oh my gosh!! When I walked in, my house smelled good and just that was great. But when I saw the horrible rooms they basically made new, I literally could not believe it was the same place. I so much appreciate their help with this and know for sure that if something like this should happen again, ServPro Richland County will be my 1st call.
Everyone was super helpful in getting our bathroom floor redone! Our bathroom floor is much better than the original. I really appreciate their patience with us and all of our questions 😊🙏💜
Austin was so polite and respectful. Answering all questions, and making me feel so much better about the cleaning services I needed from them.
They are friendly firm and understanding and you can most certainly trust they are going to do exactly what they say they’re going to do just awesome
I had a great experience with the SERVPRO crew Austin, Dominic, and Princenton during the water mitigation work at my home. The team was professional, responsive, and knowledgeable throughout the entire process. Dealing with unexpected water damage can be stressful, but the SERVPRO crew made the mitigation process much easier to manage. I really appreciate their professionalism, communication, and hard work. Thank you to the entire team for your help!
Dominic and Ben were a great representation of ServPro. Attentive, informative, and communicative. Everything you can ask for when dealing with a business. Thank yall!
Really appreciated the service. All service guys were polite and thank you to Austin for putting furniture back in order
Princeton did great work on his portion of my job.
Don service was excellent and smells so Good!!!!!