Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Allentown Central and Western Lehigh County

Our Google Reviews
(610) 776-7774
4.7
(304 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Allentown Central and Western Lehigh County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I had called several weeks ago and spoke to Chris Reed about some possible mold in my mother's basement due to prior water damage. I needed an estimate and was pleased to meet Chris this past week. Chris was polite, efficient, and explained what needed to happen. The estimate was fair for the work that needed to be done. I was only in town for 2 days and Chris was able to send a crew the next day. The 4 people that came to do the actual removal and remediation were great. They were so pleasant throughout the transaction and left the area spotlessly clean. I would highly recommend Chris and the team that he had come to my mother's house. Excellent!

Lynne Luongo
Allentown

Lennon from SERVPRO of Western Lehigh County came out right away to clean up a sewage spill in my basement. He was very friendly, explained everything, and did a great job. He left the equipment for a few days to dry out the basement and came back on my schedule to pick up. It was also very easy to work with them via my insurance - I gave them the claim number and I didn't have to deal with any billing.

Catherine Hoffmann
Allentown

After a few hours of heavy rain my basement took on a few inches of water.  With no equipment to remove it, I called up SERVPRO of Western Lehigh County. Dan was very professional and got the job done without any issues.  He walked me through each process and showed me what was being done. 

Tony Genetti
Allentown

SERVPRO of Western Lehigh help my family out in a big time of need.  A tree took out a whole side of our home during a storm.  SERVPRO did a wonderful job once the tree was removed.  They removed all the debris so that the section could be restored. 

Parker Flint
Allentown

SERVPRO of Western Lehigh County are the masters of storm damage cleanup. They were able to help me out after a storm did a decent amount of damage to my property. These guys know what there doing! 

Avery J.
Emmaus

Upon returning from vacation we arrived home to find 2-3 inches of water in our basement.  It had been there for a few days as the smell was beginning to become strong.  SERVPRO came out and did a fine job cleaning up the situation.  Turning a very stressful situation into one we didn't have to worry about.  They informed us to not worry and everything was taken care of within a few days! 

Thomas
Allentown

After the pump in my basement stopped working and my basement became flooded I was not sure who to call for help.  Luckily I came across SERVPRO of Western Lehigh County who responded to my call immediately.  They removed the water in no time, and started drying out my basement within an hour. Thank you SERVPRO for helping me out in a tough situation. 

Rebecca
Allentown

SERVPRO of Western Lehigh County has to easily be the number one company to restore my home after a water leak. My insurance provider referred me to Vadim Balibar and he got a crew to my home in less than an hour. He checked in to make sure how we were doing and made sure we were 100% satisfied. I was very distraught during the incident and my insurance assurred me SERVPRO would take care of me and they exceeded my expectations. Thank you so much!

Cristina Grieco
Allentown

I called in a few companies to see who would be able to get here the quickest. SERVPRO of Western Lehigh County arrived on time and was very professional.

Fredrick
Allentown

I had called several weeks ago and spoke to Chris Reed about some possible mold in my mother's basement due to prior water damage. I needed an estimate and was pleased to meet Chris this past week. Chris was polite, efficient, and explained what needed to happen. The estimate was fair for the work that needed to be done. I was only in town for 2 days and Chris was able to send a crew the next day. The 4 people that came to do the actual removal and remediation were great. They were so pleasant throughout the transaction and left the area spotlessly clean. I would highly recommend Chris and the team that he had come to my mother's house. Excellent!

Lynne Luongo
Allentown

Lennon from SERVPRO of Western Lehigh County came out right away to clean up a sewage spill in my basement. He was very friendly, explained everything, and did a great job. He left the equipment for a few days to dry out the basement and came back on my schedule to pick up. It was also very easy to work with them via my insurance - I gave them the claim number and I didn't have to deal with any billing.

Catherine Hoffmann
Allentown

After a few hours of heavy rain my basement took on a few inches of water.  With no equipment to remove it, I called up SERVPRO of Western Lehigh County. Dan was very professional and got the job done without any issues.  He walked me through each process and showed me what was being done. 

Tony Genetti
Allentown

SERVPRO of Western Lehigh help my family out in a big time of need.  A tree took out a whole side of our home during a storm.  SERVPRO did a wonderful job once the tree was removed.  They removed all the debris so that the section could be restored. 

Parker Flint
Allentown

SERVPRO of Western Lehigh County are the masters of storm damage cleanup. They were able to help me out after a storm did a decent amount of damage to my property. These guys know what there doing! 

Avery J.
Emmaus

Upon returning from vacation we arrived home to find 2-3 inches of water in our basement.  It had been there for a few days as the smell was beginning to become strong.  SERVPRO came out and did a fine job cleaning up the situation.  Turning a very stressful situation into one we didn't have to worry about.  They informed us to not worry and everything was taken care of within a few days! 

Thomas
Allentown

After the pump in my basement stopped working and my basement became flooded I was not sure who to call for help.  Luckily I came across SERVPRO of Western Lehigh County who responded to my call immediately.  They removed the water in no time, and started drying out my basement within an hour. Thank you SERVPRO for helping me out in a tough situation. 

Rebecca
Allentown

SERVPRO of Western Lehigh County has to easily be the number one company to restore my home after a water leak. My insurance provider referred me to Vadim Balibar and he got a crew to my home in less than an hour. He checked in to make sure how we were doing and made sure we were 100% satisfied. I was very distraught during the incident and my insurance assurred me SERVPRO would take care of me and they exceeded my expectations. Thank you so much!

Cristina Grieco
Allentown

I called in a few companies to see who would be able to get here the quickest. SERVPRO of Western Lehigh County arrived on time and was very professional.

Fredrick
Allentown

About Us

SERVPRO of Allentown and Western Lehigh County is owned and operated by Charles and Donna Doyle, who purchased their first SERVPRO franchise in 2005. Charles and Donna are dedicated to serving business and home owners in the Lehigh Valley community. They have made it their mission to offer the highest standard of professionalism in property damage cleanup and restoration.

Our Employees

SERVPRO of Allentown and Western Lehigh County is a family business. Our employees are a tight-knit group of highly trained and dedicated professionals. Production managers and crew members are certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification). They go through intensive training both online and in the field to ensure they are properly equipped to clean and restore your property damage. Find out more about our office employees, production managers, and crew members here.

Owner of SERVPRO of Allentown Central and Western Lehigh County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.