Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Northwest Portland
Service Area
Restoration and Cleaning Services
ABOUT US
SERVPRO of Northwest Portland is family owned and operated by third generation SERVPRO franchise owners Nick and Lorelei Steen. Under their direction our business has grown to become a preferred restoration service provider in the greater Portland area.
We are an A+ rated business on the Better Business Bureau and we have a 4.7 rating on Google.
OUR COMMITMENT TO OUR COMMUNITY
A company is only as good as their employees, and thankfully we have the best around. As of 2020, SERVPRO of Northwest Portland employs over 50 individuals from the greater Portland area - and that number continues to grow. Read more about the individuals who make our company shine.
SERVPRO of Northwest Portland cares about safety, security, and the prevention of future emergency incidents for our community.
It’s for these reasons that we share helpful information regarding preparedness here on our blog and across our social media platforms, such as Facebook and Instagram. Please follow us there to continue to see helpful information on protecting your property!
To read more on how our local franchise is helping during the current Coronavirus pandemic, read our most recent blog. We will continue to stay open 24/7 to provide commercial cleaning services to our community as we all endure this difficult time.
When you choose SERVPRO of Northwest Portland to handle your restoration needs, you’re choosing a locally owned and operated business that is passionate about helping our community in the greater Portland area.
Services We Provide
What our
customers are saying
SERVPRO was fast on scene when I had a fire and did a great job making me feel comfortable. They packed and cleaned my belongings with care. They even cleaned all my clothes. They also had a great crew that cleaned my home so it could be painted. I highly recommend them if you ever have a fire (god forbid).
They have quick response times, and ensure that you are aware of what is going on in your house every step of the way from drying your home out to repairs that are need if a water damage happens. they treat you with respect and put your house back together, just "Like it never even happened."
Great people! Customer service oriented staff and management. I highly recommend their services!
SERVPRO was able to help us, same day with our request and then called the next day to follow-up and make sure our needs had been met. They have great customer service.
Because of Miguel F. I know if there was an emergency in my home I am one call away from restoration! All in the information stuff is done!
Preparedness; That is what Miquel F. has brought to our community. With a great amount of understanding, Miquel explained to me and many within our community the importance completing an "Emergency Ready Profile" with SERVPRO BEFORE there is an emergency.
By completing the ERP, I am comforted in knowing that if there is an emergency, SERVPRO will be able to repair what is needed in a more timely and efficient manner.
Thank You Miquel F.
Little did we know that the extent of the water damage in our bathroom would extend into our laundry room. The different technicians that subsequently came to our home over the course of the busy holiday months were always timely - letting us know they would work with our schedule and work with our insurance company.
It was absolutely a pleasure to watch and experience the expertise of your workers - especially when we realized that abatement of some asbestos materials needed to be removed both in the bathroom and later discovered in our crawl space.
We have recommended SERVPRO to a neighbor who needs a consultation for a mold issue in his house. Keep up the great reputation. You need to be proud of your workers - the cleanliness of our house was so respected! Again, thanks. Paul and Beryl M.
Tyler Hayes and his SERVPRO team have worked with several of our customers in helping them in their time of need. They have proven to be fast, friendly, and fair. I would recommend them to anyone in need of restoration.
Bisnett Insurance Agency
Hired this company to clean walls and ceilings in preparation to paint. I worked with Jesse regarding this work who was excellent. Showed up on time to give me an estimate, very professional, answered all my questions, did an extensive, thorough estimate for each room and told me I could select what work I wanted them to do. I would highly recommend this company.
About Us
SERVPRO of Northwest Portland is owned and operated under SERVPRO Team Landers stands as the largest operating SERVPRO franchise group in the nation, a position earned through unwavering dedication to excellence, client satisfaction, and the development of strong, empowered teams. What began in 2019 with a single location in Vail, Colorado has rapidly expanded into a powerhouse organization with over 40 licenses across six states—and continued growth on the horizon.
As part of the trusted SERVPRO® network of more than 1,700 independently owned and operated franchises throughout the U.S. and Canada, SERVPRO Team Landers brings together local expertise with the operational capacity and resources of an industry-leading national brand. This balance enables us to respond quickly, efficiently, and effectively—no matter the scale or complexity of the loss.
Commercial & Large Loss Capabilities
With strategic coverage across multiple states and a robust internal operational framework, SERVPRO Team Landers is uniquely equipped to handle large-scale commercial disasters, multi-site property impacts, municipal emergencies, and industrial facility restoration. Our large-loss teams are trained, resourced, and ready to mobilize 24/7.
Our Commitment
We understand that property damage—whether from fire, water, or mold—can be overwhelming and disruptive. That’s why our teams are trained not only in advanced restoration techniques but also in customer care, communication, and stress reduction. We guide our clients through every step of the process with clarity, compassion, and urgency.
Our growth has been fueled by one core belief: Take care of the customer and take care of the team, and the rest will follow. This culture is the foundation of SERVPRO Team Landers’ continued expansion and reputation for reliability, speed, and professionalism.
Available 24/7/365
Disasters don’t wait—and neither do we.
For emergency service, mitigation support, or restoration needs, SERVPRO Team Landers is here around the clock.
