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SERVPRO of Northwest Portland
Service Area
Restoration and Cleaning Services
ABOUT US
SERVPRO of Northwest Portland is family owned and operated by third generation SERVPRO franchise owners Nick and Lorelei Steen. Under their direction our business has grown to become a preferred restoration service provider in the greater Portland area.
We are an A+ rated business on the Better Business Bureau and we have a 4.7 rating on Google.
OUR COMMITMENT TO OUR COMMUNITY
A company is only as good as their employees, and thankfully we have the best around. As of 2020, SERVPRO of Northwest Portland employs over 50 individuals from the greater Portland area - and that number continues to grow. Read more about the individuals who make our company shine.
SERVPRO of Northwest Portland cares about safety, security, and the prevention of future emergency incidents for our community.
It’s for these reasons that we share helpful information regarding preparedness here on our blog and across our social media platforms, such as Facebook and Instagram. Please follow us there to continue to see helpful information on protecting your property!
To read more on how our local franchise is helping during the current Coronavirus pandemic, read our most recent blog. We will continue to stay open 24/7 to provide commercial cleaning services to our community as we all endure this difficult time.
When you choose SERVPRO of Northwest Portland to handle your restoration needs, you’re choosing a locally owned and operated business that is passionate about helping our community in the greater Portland area.
Services We Provide
What our
customers are saying
Great people! Customer service oriented staff and management. I highly recommend their services!
Preparedness; That is what Miquel F. has brought to our community. With a great amount of understanding, Miquel explained to me and many within our community the importance completing an "Emergency Ready Profile" with SERVPRO BEFORE there is an emergency.
By completing the ERP, I am comforted in knowing that if there is an emergency, SERVPRO will be able to repair what is needed in a more timely and efficient manner.
Thank You Miquel F.
Little did we know that the extent of the water damage in our bathroom would extend into our laundry room. The different technicians that subsequently came to our home over the course of the busy holiday months were always timely - letting us know they would work with our schedule and work with our insurance company.
It was absolutely a pleasure to watch and experience the expertise of your workers - especially when we realized that abatement of some asbestos materials needed to be removed both in the bathroom and later discovered in our crawl space.
We have recommended SERVPRO to a neighbor who needs a consultation for a mold issue in his house. Keep up the great reputation. You need to be proud of your workers - the cleanliness of our house was so respected! Again, thanks. Paul and Beryl M.
Tyler Hayes and his SERVPRO team have worked with several of our customers in helping them in their time of need. They have proven to be fast, friendly, and fair. I would recommend them to anyone in need of restoration.
Bisnett Insurance Agency
The SERVPRO Team of NW Portland Lake Oswego/ West Linn are efficient and thorough in both their residential and commercial work. The sooner you give them a call the sooner they can get to work resolving your problem. I highly recommend them!
Because of Miguel F. I know if there was an emergency in my home I am one call away from restoration! All in the information stuff is done!
SERVPRO was able to help us, same day with our request and then called the next day to follow-up and make sure our needs had been met. They have great customer service.
They have quick response times, and ensure that you are aware of what is going on in your house every step of the way from drying your home out to repairs that are need if a water damage happens. they treat you with respect and put your house back together, just "Like it never even happened."
SERVPRO was fast on scene when I had a fire and did a great job making me feel comfortable. They packed and cleaned my belongings with care. They even cleaned all my clothes. They also had a great crew that cleaned my home so it could be painted. I highly recommend them if you ever have a fire (god forbid).
Great people! Customer service oriented staff and management. I highly recommend their services!
Preparedness; That is what Miquel F. has brought to our community. With a great amount of understanding, Miquel explained to me and many within our community the importance completing an "Emergency Ready Profile" with SERVPRO BEFORE there is an emergency.
By completing the ERP, I am comforted in knowing that if there is an emergency, SERVPRO will be able to repair what is needed in a more timely and efficient manner.
Thank You Miquel F.
Little did we know that the extent of the water damage in our bathroom would extend into our laundry room. The different technicians that subsequently came to our home over the course of the busy holiday months were always timely - letting us know they would work with our schedule and work with our insurance company.
It was absolutely a pleasure to watch and experience the expertise of your workers - especially when we realized that abatement of some asbestos materials needed to be removed both in the bathroom and later discovered in our crawl space.
We have recommended SERVPRO to a neighbor who needs a consultation for a mold issue in his house. Keep up the great reputation. You need to be proud of your workers - the cleanliness of our house was so respected! Again, thanks. Paul and Beryl M.
Tyler Hayes and his SERVPRO team have worked with several of our customers in helping them in their time of need. They have proven to be fast, friendly, and fair. I would recommend them to anyone in need of restoration.
Bisnett Insurance Agency
The SERVPRO Team of NW Portland Lake Oswego/ West Linn are efficient and thorough in both their residential and commercial work. The sooner you give them a call the sooner they can get to work resolving your problem. I highly recommend them!
Because of Miguel F. I know if there was an emergency in my home I am one call away from restoration! All in the information stuff is done!
SERVPRO was able to help us, same day with our request and then called the next day to follow-up and make sure our needs had been met. They have great customer service.
They have quick response times, and ensure that you are aware of what is going on in your house every step of the way from drying your home out to repairs that are need if a water damage happens. they treat you with respect and put your house back together, just "Like it never even happened."
SERVPRO was fast on scene when I had a fire and did a great job making me feel comfortable. They packed and cleaned my belongings with care. They even cleaned all my clothes. They also had a great crew that cleaned my home so it could be painted. I highly recommend them if you ever have a fire (god forbid).
About Us
At SERVPRO of Northwest Portland, we recognize the stress and concern that a fire or water incident brings to your personal and professional spaces. Our mission is to minimize the disruption these events cause in your life, working diligently to restore your property swiftly and efficiently, making it seem as if the damage never happened.
With a focus on the cleanup and restoration of both residential and commercial properties following fire, smoke, or water damage, SERVPRO of Northwest Portland is also your go-to expert for addressing mold and mildew issues in your home or business.
Our team is thoroughly trained in property damage restoration. From the comprehensive training sessions at SERVPRO's corporate training facility to ongoing certifications by the IICRC, you can be confident that our team possesses the expertise necessary to rejuvenate your property. Leveraging a nationwide network of skilled franchises, we are well-prepared to handle any size of damage, ensuring that SERVPRO of Northwest Portland is capable of meeting your restoration needs.
To arrange services for your property, we encourage you to contact us today.
Since 1967, SERVPRO® has stood as the trusted name in cleaning and restoration services, dedicated to serving your needs.
