Meet Our Team
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SERVPRO of Northwest Portland
James Landers
James Landers is the CEO and Owner of our SERVPRO franchise, bringing decades of experience in the construction industry to the restoration field. Since 2019, he has led the business with a passion for people and business, building strong teams, delivering exceptional service, and helping clients recover from property damage with confidence and care.
Chafika Landers
Chafika Landers is an Owner and Senior Business Development Manager of our SERVPRO franchise, where she focuses on growing the business and building lasting relationships with key clients across our territories. With a passion for helping businesses and individuals during challenging times, Chafika is deeply invested in the success of the company and the communities we serve.
Seth Cooper
Seth Cooper is the Chief Operating Officer of our SERVPRO franchise, where he plays a vital role in overseeing daily operations and driving organizational growth. With a passion for business, continuous improvement, and streamlined processes, Seth focuses on implementing systems that enhance efficiency, strengthen team performance, and deliver outstanding results for our clients.
Mat Singer
Mat Singer is the VP of Integrated Services at our SERVPRO franchise, overseeing both our reconstruction and abatement divisions. A seasoned business professional with decades of experience in construction and restoration, Mat takes a holistic approach to growing the business while ensuring the customer experience remains at the forefront of everything we do.
Luke Carpenter
Luke Carpenter is the Director of Contents at our SERVPRO franchise, overseeing the success of our contents division. A highly dedicated professional, Luke thrives on helping those in need and elevating his team to achieve their best. He is passionate about caring for people and protecting their personal belongings during the restoration process.
Kate Pagano
Kate Pagano is the Controller of our SERVPRO franchise, overseeing the company’s financials, accounts receivable, and payroll. With a dedication to her craft, Kate ensures the company’s success through meticulous processes, accuracy, and transparency. She has a passion for both business and supporting employees, playing a key role in the organization’s overall growth and stability.
Michael Millonzi
Michael Millonzi is the Vice President of Customer Experience and Mitigation at our SERVPRO franchise, overseeing both the client experience and our mitigation division. In this critical role, Michael leads with agility and urgency to ensure exceptional service across our emergency response operations. He is passionate about helping clients through challenging situations and developing dedicated, high-performing staff.
Tristin Phillips
Tristin Phillips is the Director of Marketing at our SERVPRO franchise, overseeing the success of our Priority Response program and digital marketing efforts. Tristin is passionate about growing the business and elevating his team to be among the best in the country, driving innovation and visibility across all marketing channels.
Ryan Isham
Ryan Isham is the Director of Estimating at our SERVPRO franchise and has played a vital role in the company’s growth. With a highly technical approach to his craft, Ryan has elevated operational efficiencies and helped streamline processes. He is passionate about teamwork and dedicated to building strong, high-performing teams that drive success.
What our
customers are saying
Because of Miguel F. I know if there was an emergency in my home I am one call away from restoration! All in the information stuff is done!
Preparedness; That is what Miquel F. has brought to our community. With a great amount of understanding, Miquel explained to me and many within our community the importance completing an "Emergency Ready Profile" with SERVPRO BEFORE there is an emergency.
By completing the ERP, I am comforted in knowing that if there is an emergency, SERVPRO will be able to repair what is needed in a more timely and efficient manner.
Thank You Miquel F.
Little did we know that the extent of the water damage in our bathroom would extend into our laundry room. The different technicians that subsequently came to our home over the course of the busy holiday months were always timely - letting us know they would work with our schedule and work with our insurance company.
It was absolutely a pleasure to watch and experience the expertise of your workers - especially when we realized that abatement of some asbestos materials needed to be removed both in the bathroom and later discovered in our crawl space.
We have recommended SERVPRO to a neighbor who needs a consultation for a mold issue in his house. Keep up the great reputation. You need to be proud of your workers - the cleanliness of our house was so respected! Again, thanks. Paul and Beryl M.
Tyler Hayes and his SERVPRO team have worked with several of our customers in helping them in their time of need. They have proven to be fast, friendly, and fair. I would recommend them to anyone in need of restoration.
Bisnett Insurance Agency
Hired this company to clean walls and ceilings in preparation to paint. I worked with Jesse regarding this work who was excellent. Showed up on time to give me an estimate, very professional, answered all my questions, did an extensive, thorough estimate for each room and told me I could select what work I wanted them to do. I would highly recommend this company.
SERVPRO was fast on scene when I had a fire and did a great job making me feel comfortable. They packed and cleaned my belongings with care. They even cleaned all my clothes. They also had a great crew that cleaned my home so it could be painted. I highly recommend them if you ever have a fire (god forbid).
They have quick response times, and ensure that you are aware of what is going on in your house every step of the way from drying your home out to repairs that are need if a water damage happens. they treat you with respect and put your house back together, just "Like it never even happened."
Great people! Customer service oriented staff and management. I highly recommend their services!
SERVPRO was able to help us, same day with our request and then called the next day to follow-up and make sure our needs had been met. They have great customer service.
Because of Miguel F. I know if there was an emergency in my home I am one call away from restoration! All in the information stuff is done!
Preparedness; That is what Miquel F. has brought to our community. With a great amount of understanding, Miquel explained to me and many within our community the importance completing an "Emergency Ready Profile" with SERVPRO BEFORE there is an emergency.
By completing the ERP, I am comforted in knowing that if there is an emergency, SERVPRO will be able to repair what is needed in a more timely and efficient manner.
Thank You Miquel F.
Little did we know that the extent of the water damage in our bathroom would extend into our laundry room. The different technicians that subsequently came to our home over the course of the busy holiday months were always timely - letting us know they would work with our schedule and work with our insurance company.
It was absolutely a pleasure to watch and experience the expertise of your workers - especially when we realized that abatement of some asbestos materials needed to be removed both in the bathroom and later discovered in our crawl space.
We have recommended SERVPRO to a neighbor who needs a consultation for a mold issue in his house. Keep up the great reputation. You need to be proud of your workers - the cleanliness of our house was so respected! Again, thanks. Paul and Beryl M.
Tyler Hayes and his SERVPRO team have worked with several of our customers in helping them in their time of need. They have proven to be fast, friendly, and fair. I would recommend them to anyone in need of restoration.
Bisnett Insurance Agency
Hired this company to clean walls and ceilings in preparation to paint. I worked with Jesse regarding this work who was excellent. Showed up on time to give me an estimate, very professional, answered all my questions, did an extensive, thorough estimate for each room and told me I could select what work I wanted them to do. I would highly recommend this company.
SERVPRO was fast on scene when I had a fire and did a great job making me feel comfortable. They packed and cleaned my belongings with care. They even cleaned all my clothes. They also had a great crew that cleaned my home so it could be painted. I highly recommend them if you ever have a fire (god forbid).
They have quick response times, and ensure that you are aware of what is going on in your house every step of the way from drying your home out to repairs that are need if a water damage happens. they treat you with respect and put your house back together, just "Like it never even happened."
Great people! Customer service oriented staff and management. I highly recommend their services!
SERVPRO was able to help us, same day with our request and then called the next day to follow-up and make sure our needs had been met. They have great customer service.
About Us
At SERVPRO of Northwest Portland, we recognize the stress and concern that a fire or water incident brings to your personal and professional spaces. Our mission is to minimize the disruption these events cause in your life, working diligently to restore your property swiftly and efficiently, making it seem as if the damage never happened.
With a focus on the cleanup and restoration of both residential and commercial properties following fire, smoke, or water damage, SERVPRO of Northwest Portland is also your go-to expert for addressing mold and mildew issues in your home or business.
Our team is thoroughly trained in property damage restoration. From the comprehensive training sessions at SERVPRO's corporate training facility to ongoing certifications by the IICRC, you can be confident that our team possesses the expertise necessary to rejuvenate your property. Leveraging a nationwide network of skilled franchises, we are well-prepared to handle any size of damage, ensuring that SERVPRO of Northwest Portland is capable of meeting your restoration needs.
To arrange services for your property, we encourage you to contact us today.
Since 1967, SERVPRO® has stood as the trusted name in cleaning and restoration services, dedicated to serving your needs.
