SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Upper West Side
Our Google Reviews
(917) 498-1362
4.2
(10 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

Respectful Cleanup for Sensitive Situations

Some cleanup calls are not simple messes. A bodily fluid concern, unattended property issue, sewage-related residue, or other sensitive situation in an Upper West Side apartment or commercial space can feel overwhelming fast. In buildings near Central Park, shared hallways, elevators, tight service areas, and management requirements can add another layer to an already difficult day.

SERVPRO® provides biohazard cleaning for homeowners, tenants, property managers, co-op boards, and business owners who need the area handled with care, privacy, and clear communication.

A Practical, Discreet Process

Biohazard cleaning focuses on removing affected materials, cleaning impacted surfaces, and helping return the space to a more usable condition. The process may include containment, disposal of materials that cannot be cleaned, odor attention, and careful cleaning of floors, walls, fixtures, or contents depending on the situation.

SERVPRO brings a restoration mindset to this work, which means the team looks at both the affected area and the surrounding property conditions. The owner and production manager, Jonathan, are IICRC certified, and office manager Jazmin is EPA certified. That training supports thoughtful decisions when cleanup requires extra care.

SERVPRO can assist with sensitive cleanup needs in apartments, offices, retail spaces, building common areas, and commercial properties.

Support for Upper West Side Properties

Sensitive cleanup should be handled calmly and respectfully. Contact SERVPRO to schedule biohazard cleaning and learn how our team can help restore order to your property.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Extremely responsive and incredibly professional and neat. Made our damaged area ready for renovation in just a few days. Highly recommend.

Rebecca Barreras

Our entire basement flooded after a heavy rainstorm. ServePro came the next day to assess the damage and provide us with solutions. The Operations Manager, Gianpiero, was not only competent and professional but worked with his team to get the job done in a timely manner. He was also compassionate in understanding how difficult it was for us to cope with the loss of lots of sentimental items that accumulate over many years in a basement. We are grateful for his help.

Catherine Bala

After a flood in my basement I called Servpro of Upper Westside late on a Friday evening. Damian contacted me early Saturday and came very quickly to access the damage. From that point on Damian worked with my Insurance Company and coordinated all the vendor work that I needed. Every phone call, text and email from me (and there were many!) was responded to quickly and professionally. I always felt they were looking out for my best interest and to make sure my repairs were done smoothly and to my satisfaction. I highly recommend Servpro of Upper Westside and their team.

Jennifer Valderrama

Ben Vargas and his team went above and beyond in servicing my home after a fire. He was referred to us by our public adjuster and was so attentive to our every need from cleaning, discarding packing, storing and moving and everyone was polite and followed Covid 19 protocol thought the entire process. I would definitely recommend his company and the quality service and professionalism they provide!

Lee Federico

Servepro was there for my family during a very traumatic evening when my house sustained severe smoke damaged from a fire. Our family didn’t know what to do and where to start. The owner assured me he would help. He waited with us patiently. He spoke to my insurance for me while we were in distress. He took care of everything. He was patient and explained everything to me and was always available to answer our questions. We are very thankful to the owner and his amazing crew. I highly recommend you reach out to them with any home emergencies.

Fabian Wander

I cannot express enough gratitude to Servpro of Upper West Side. The crew came to rescue and took care of it all. The workers were polite, clean and very professional in what they did. Highly recommend.

Jorley Molinares

I had a fire in my apartment that started in my kitchen. After the fire department left Ben from Servpro of the upper west side was extremely helpful! We got an estimate and they quickly got to work. Two days later the smell of the smoke was completely gone. The soot was gone from all the surfaces and cabinets in my kitchen. It was clean and done with such professionalism. The price was fair and I was more satisfied. I recommend Servpro of the upper west side to all families that have lost their homes from floods, fires, and etc.

Kassandra Vargas

Kitchen flood at 1am - servepro picked up immediately - on site with equipment - total pros. They came back for insurance walk-through with digital readouts and backup for claims. Negotiating with agents became a non-issue. Well done.

Mick Gochanour

About Us

A Local Team That Treats Restoration Personally

Property damage in the Upper West Side often comes with extra moving parts. A leak in an apartment may involve a neighbor downstairs. A commercial cleanup may need approval from a management office. A mold concern near Central Park may require careful access, quiet coordination, and a team that understands shared buildings are their own kind of puzzle.

SERVPRO helps homeowners, tenants, co-op boards, property managers, and business owners with water damage restoration, fire cleanup, mold remediation, commercial restoration, specialty cleaning, contents support, and more.

Built on Pride in the Work

This team describes itself as a family, and that shows in the way they approach each job. The goal is simple: do the work with care, communicate clearly, and help clients feel supported during a stressful situation.

The owner and production manager, Jonathan, is IICRC certified, and office manager Jazmin is EPA certified. The team is certified for water losses and fire claims, experienced with mold remediation, and familiar with commercial losses involving clients and management offices. SERVPRO also provides dry cleaning services for damaged contents after fire-related damage.

Serving Upper West Side Homes and Businesses

From buildings near the Joan of Arc monument to busy residential and commercial spaces throughout the neighborhood, SERVPRO brings practical restoration support with a personal touch.

Contact SERVPRO® to learn how our team can help restore comfort, function, and confidence to your property.

SERVPRO Flag
Benjamin O. Vargas

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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