
Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Upper West Side
Service Areas
Need Water Removal or Flood Cleanup?
Water Leaks Move Fast in Apartment Buildings
A sink line in one unit can become a ceiling stain downstairs before anyone has finished breakfast. In Upper West Side buildings, shared walls, stacked plumbing, older pipes, and tight service areas can make water damage restoration a careful coordination job. Around Central Park West and nearby residential blocks, even a small leak can affect tenants, building staff, and neighboring spaces.
SERVPRO provides water damage restoration for homeowners, tenants, property managers, co-op boards, and commercial owners who need cleanup handled quickly and clearly.
Certified Help for Water Losses
Water cleanup starts with finding how far the moisture traveled. SERVPRO can remove standing water, dry affected materials, and check hidden areas behind walls, under flooring, and around trim. Moisture mapping means following the path of the water so the drying plan matches the actual damage, not just the puddle you can see.
The team is certified for water losses, and the owner and production manager, Jonathan, are IICRC certified. That training supports better decisions during drying, cleanup, and communication with property managers or building representatives.
SERVPRO can assist with:
- Water removal
- Structural drying
- Moisture checks
- Cleanup after leaks or overflows
- Contents support when belongings are affected
Support for Upper West Side Properties
Water damage can disrupt homes, businesses, and shared spaces. Contact SERVPRO to schedule water damage restoration and learn how our team can help restore comfort and function to your property.


Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.


Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service


Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems


Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process


Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Upper West Side helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Upper West Side is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
I wasn't sure who could dry my flooded basement but am glad I found SERVPRO of the Upper West Side. Ben gave me an estimate that same day and more helpful than I ever expected. My basement was completely dry and back to normal within the week. I'm very thankful I found them because their service was great.
My Kitchen flooded in the middle of the night... at 1am - SERVPRO picked up the phone immediately when I called. Then, they were immediately on-site with equipment - total pros. They came back for insurance walk-through, having digital readouts of everything and backup for claims. Negotiating with agents became a non-issue with this level of documentation and data. Well done.
I heard about SERVPRO from a work friend. He said you were professional and thorough, and he was right. Impressed with the moisture detection work that made sure all the water was gone.
My kids overflowed the bathtub while I was cooking dinner. Not only did your crew come FAST, they were so patient with my little helpers, AKA my twin sons.
I called in the wee hours about a leaky toilet. I can’t say enough about SERVPRO. Here fast and with a great attitude about a nasty job. I'll never use anyone else.
SERVPRO of Upper West Side was great! Water flooded my living room after a sudden downpour and I couldn't keep it from flooding in. From the office person answering my phone call, to the workers who immediately came out, everyone was helpful and told me exactly what to expect. I highly recommend them to anyone who asks!
I was amazed by the speed of SERVPRO's response. With so many people in our building affected by the storm I thought I’d wait days for an appointment. A PERSON answered the phone after midnight and a crew was out before daybreak.
I was worried about how the water could be removed when the storm took out the power. SERVPRO uses truck-mounted equipment and generators. Fast service and water out before I knew it. Brilliant!
I could not believe the damage done when water from the roof drainage system got between my walls. I never would have found the water on my own. Your employees know their stuff and scanned for hidden water, and got rid of it, too.
About Us
A Local Team That Treats Restoration Personally
Property damage in the Upper West Side often comes with extra moving parts. A leak in an apartment may involve a neighbor downstairs. A commercial cleanup may need approval from a management office. A mold concern near Central Park may require careful access, quiet coordination, and a team that understands shared buildings are their own kind of puzzle.
SERVPRO helps homeowners, tenants, co-op boards, property managers, and business owners with water damage restoration, fire cleanup, mold remediation, commercial restoration, specialty cleaning, contents support, and more.
Built on Pride in the Work
This team describes itself as a family, and that shows in the way they approach each job. The goal is simple: do the work with care, communicate clearly, and help clients feel supported during a stressful situation.
The owner and production manager, Jonathan, is IICRC certified, and office manager Jazmin is EPA certified. The team is certified for water losses and fire claims, experienced with mold remediation, and familiar with commercial losses involving clients and management offices. SERVPRO also provides dry cleaning services for damaged contents after fire-related damage.
Serving Upper West Side Homes and Businesses
From buildings near the Joan of Arc monument to busy residential and commercial spaces throughout the neighborhood, SERVPRO brings practical restoration support with a personal touch.
Contact SERVPRO® to learn how our team can help restore comfort, function, and confidence to your property.
