Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Upper West Side
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Upper West Side we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I called in the wee hours about a leaky toilet. I can’t say enough about SERVPRO. Here fast and with a great attitude about a nasty job. I'll never use anyone else.
I was terrified when my dishwasher overflowed. I was afraid the water would soak into my new carpeting. Your guys came on time and had the water out of my kitchen in a jiffy. THANK YOU!
SERVPRO of Upper West Side was great! Water flooded my living room after a sudden downpour and I couldn't keep it from flooding in. From the office person answering my phone call, to the workers who immediately came out, everyone was helpful and told me exactly what to expect. I highly recommend them to anyone who asks!
I was amazed by the speed of SERVPRO's response. With so many people in our building affected by the storm I thought I’d wait days for an appointment. A PERSON answered the phone after midnight and a crew was out before daybreak.
I was worried about how the water could be removed when the storm took out the power. SERVPRO uses truck-mounted equipment and generators. Fast service and water out before I knew it. Brilliant!
I wasn't sure who could dry my flooded basement but am glad I found SERVPRO of the Upper West Side. Ben gave me an estimate that same day and more helpful than I ever expected. My basement was completely dry and back to normal within the week. I'm very thankful I found them because their service was great.
My Kitchen flooded in the middle of the night... at 1am - SERVPRO picked up the phone immediately when I called. Then, they were immediately on-site with equipment - total pros. They came back for insurance walk-through, having digital readouts of everything and backup for claims. Negotiating with agents became a non-issue with this level of documentation and data. Well done.
I heard about SERVPRO from a work friend. He said you were professional and thorough, and he was right. Impressed with the moisture detection work that made sure all the water was gone.
My kids overflowed the bathtub while I was cooking dinner. Not only did your crew come FAST, they were so patient with my little helpers, AKA my twin sons.
I called in the wee hours about a leaky toilet. I can’t say enough about SERVPRO. Here fast and with a great attitude about a nasty job. I'll never use anyone else.
I was terrified when my dishwasher overflowed. I was afraid the water would soak into my new carpeting. Your guys came on time and had the water out of my kitchen in a jiffy. THANK YOU!
SERVPRO of Upper West Side was great! Water flooded my living room after a sudden downpour and I couldn't keep it from flooding in. From the office person answering my phone call, to the workers who immediately came out, everyone was helpful and told me exactly what to expect. I highly recommend them to anyone who asks!
I was amazed by the speed of SERVPRO's response. With so many people in our building affected by the storm I thought I’d wait days for an appointment. A PERSON answered the phone after midnight and a crew was out before daybreak.
I was worried about how the water could be removed when the storm took out the power. SERVPRO uses truck-mounted equipment and generators. Fast service and water out before I knew it. Brilliant!
I wasn't sure who could dry my flooded basement but am glad I found SERVPRO of the Upper West Side. Ben gave me an estimate that same day and more helpful than I ever expected. My basement was completely dry and back to normal within the week. I'm very thankful I found them because their service was great.
My Kitchen flooded in the middle of the night... at 1am - SERVPRO picked up the phone immediately when I called. Then, they were immediately on-site with equipment - total pros. They came back for insurance walk-through, having digital readouts of everything and backup for claims. Negotiating with agents became a non-issue with this level of documentation and data. Well done.
I heard about SERVPRO from a work friend. He said you were professional and thorough, and he was right. Impressed with the moisture detection work that made sure all the water was gone.
My kids overflowed the bathtub while I was cooking dinner. Not only did your crew come FAST, they were so patient with my little helpers, AKA my twin sons.
About Us
SERVPRO—Restoring the Upper West Side, One Neighbor at a Time
Life in the Upper West Side has its share of surprises—some magical, like jazz in the park, and some messy, like a burst pipe on a Sunday morning. That’s where we come in.
At SERVPRO, we’re more than just a restoration company—we’re your neighbors. Our team lives and works right here in Manhattan, just a stone’s throw from Central Park, the Joan of Arc monument, and the iconic Fireman's Memorial. We understand the quirks of pre-war buildings, the charm of brownstones, and the fast pace of city life. When damage hits, we’re ready to roll up our sleeves and get to work.
Our Local Crew, Certified and Committed
Led by Benjamin Vargas and Production Manager Jonathan, we bring years of hands-on experience and serious credentials to every job. We’re IICRC-certified in water and fire damage restoration, and our office manager, Jazmin, holds EPA certification too. Whether it's a small leak in a co-op or fire cleanup in a landmark property, we handle it with care, precision, and hustle.
Restoration with Heart
Restoration isn’t just about drying carpets or removing smoke—it’s about restoring peace of mind. We’re a tight-knit crew who treat every client like family because we believe the job’s not done until you feel at home again. And yes, we also handle dry cleaning for contents damaged by smoke, because no one wants their favorite blazer smelling like a bonfire.
Mold? We’re on It
From Manhattan to beyond our borough, we’ve tackled mold damage in all shapes and sizes. Our mold remediation services are fast, effective, and thorough—think of us as the cleanup crew you never knew you needed (but are glad you called).
When disaster strikes, SERVPRO is ready to restore more than just your property—we’re here to help restore your daily rhythm. Curious how we do it? Reach out and see how SERVPRO brings calm back to your corner of the Upper West Side.
