Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Upper West Side
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage Cleanup in Shared Buildings Gets Complicated
A toilet overflow, sewer backup, or drain issue in an Upper West Side apartment can affect more than one room. In buildings with stacked plumbing, shared walls, basement storage, and busy management offices, contaminated water can move quickly into flooring, trim, and nearby materials. That is not a “spray cleaner and hope” kind of situation.
SERVPRO® provides sewage cleanup for homeowners, tenants, co-op boards, property managers, and commercial spaces that need careful cleanup and clear communication.
A Careful Process for Dirty Water
Sewage water can contain contaminants, so cleanup needs to go beyond removing what you can see. SERVPRO can remove standing water, clean and sanitize affected surfaces, dispose of damaged porous materials when needed, and dry the area after cleanup. Moisture mapping means checking where water may have traveled behind walls, under flooring, or into building materials.
The owner and production manager, Jonathan, are IICRC certified, and office manager Jazmin is EPA certified. That training supports practical decisions during cleanup, drying, containment, and communication with building representatives.
SERVPRO can assist with:
- Sewage water removal
- Cleaning and sanitizing
- Odor concerns
- Moisture checks
- Damaged material removal
Support for Upper West Side Properties
From buildings near Central Park to commercial spaces along neighborhood avenues, sewage cleanup deserves steady, respectful service. Contact SERVPRO to schedule cleanup and learn how our team can help restore order to your property.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I wasn't sure who could dry my flooded basement but am glad I found SERVPRO of the Upper West Side. Ben gave me an estimate that same day and more helpful than I ever expected. My basement was completely dry and back to normal within the week. I'm very thankful I found them because their service was great.
My Kitchen flooded in the middle of the night... at 1am - SERVPRO picked up the phone immediately when I called. Then, they were immediately on-site with equipment - total pros. They came back for insurance walk-through, having digital readouts of everything and backup for claims. Negotiating with agents became a non-issue with this level of documentation and data. Well done.
I heard about SERVPRO from a work friend. He said you were professional and thorough, and he was right. Impressed with the moisture detection work that made sure all the water was gone.
My kids overflowed the bathtub while I was cooking dinner. Not only did your crew come FAST, they were so patient with my little helpers, AKA my twin sons.
I called in the wee hours about a leaky toilet. I can’t say enough about SERVPRO. Here fast and with a great attitude about a nasty job. I'll never use anyone else.
SERVPRO of Upper West Side was great! Water flooded my living room after a sudden downpour and I couldn't keep it from flooding in. From the office person answering my phone call, to the workers who immediately came out, everyone was helpful and told me exactly what to expect. I highly recommend them to anyone who asks!
I was amazed by the speed of SERVPRO's response. With so many people in our building affected by the storm I thought I’d wait days for an appointment. A PERSON answered the phone after midnight and a crew was out before daybreak.
I was worried about how the water could be removed when the storm took out the power. SERVPRO uses truck-mounted equipment and generators. Fast service and water out before I knew it. Brilliant!
I could not believe the damage done when water from the roof drainage system got between my walls. I never would have found the water on my own. Your employees know their stuff and scanned for hidden water, and got rid of it, too.
About Us
A Local Team That Treats Restoration Personally
Property damage in the Upper West Side often comes with extra moving parts. A leak in an apartment may involve a neighbor downstairs. A commercial cleanup may need approval from a management office. A mold concern near Central Park may require careful access, quiet coordination, and a team that understands shared buildings are their own kind of puzzle.
SERVPRO helps homeowners, tenants, co-op boards, property managers, and business owners with water damage restoration, fire cleanup, mold remediation, commercial restoration, specialty cleaning, contents support, and more.
Built on Pride in the Work
This team describes itself as a family, and that shows in the way they approach each job. The goal is simple: do the work with care, communicate clearly, and help clients feel supported during a stressful situation.
The owner and production manager, Jonathan, is IICRC certified, and office manager Jazmin is EPA certified. The team is certified for water losses and fire claims, experienced with mold remediation, and familiar with commercial losses involving clients and management offices. SERVPRO also provides dry cleaning services for damaged contents after fire-related damage.
Serving Upper West Side Homes and Businesses
From buildings near the Joan of Arc monument to busy residential and commercial spaces throughout the neighborhood, SERVPRO brings practical restoration support with a personal touch.
Contact SERVPRO® to learn how our team can help restore comfort, function, and confidence to your property.
