Meet Our Team
Here to Help® 24/7
SERVPRO of Upper West Side
Jazmin Ferrando
Jazmin is our Office Manager at SERVPRO of Upper West Side since 2018. Our owner, Benjamin O. Vargas is delighted that she is leading the way for our office staff. She has a background in the construction industries, which affords her a keen eye for the needs and requirements of our crews and customers. Jazmin is a certified water restoration technician (WRT) from the Institute of Inspection, Cleaning and Restoration Certification. Her hands-on experience is invaluable as she uses her talents for Quick Books, and the industry standard for job estimations and scheduling—Xactimate—to keep projects on course. Jazmin can always be reached by calling (917) 498-1362. She lives in the Bronx, though after Hurricane Katrina Jazmin volunteered for community service with Habitat for Humanity in New Orleans. When not working, she enjoys writing poetry, working out, traveling, and keeping up with the latest fashions. Jazmin also LOVES ANIMALS.
Simon Hirsch
Simon is our Sales and Marketing Manager at SERVPRO of Upper West Side. He brings a great amount of enthusiasm, which is being channeled into increasing the footprint of our brand. The move is on to network with commercial agencies, charities, and trade groups along with our residential neighbors. Simon is local himself, raised in Brooklyn but now living in the Bronx. He is involved in the 92nd Street Y Gala which provides many local services to our neighbors. A very worthy charity. Simon, when not working hard to generate business for our SERVPRO franchise, enjoys playing basketball and staying on top of fantasy leagues. He also enjoys reading science fiction, geography, and food blogging. Simon is a key member of our team.
What our
customers are saying
I was scared of scams after my high-rise had severe storm damage. Your decades in the business and recommendations from my family and friends are why SERVPRO was my first choice. Never looking back.
I am an engineer and did my due diligence. Training and the right equipment are why SERVPRO is your answer to damage from water, smoke, and other disasters.
I had a fire in my apartment that started in my kitchen. After the fire department left Ben from SERVPRO of the Upper West Side was extremely helpful! We got an estimate and they quickly got to work. Two days later the smell of the smoke was completely gone. The soot was gone from all the surfaces and cabinets in my kitchen. It was clean and done with such professionalism. The price was fair and I was more satisfied. I recommend SERVPRO of the upper west side to all families that have lost their homes from floods, fires, and etc.
I wasn't sure who could dry my flooded basement but am glad I found SERVPRO of the Upper West Side. Ben gave me an estimate that same day and more helpful than I ever expected. My basement was completely dry and back to normal within the week. I'm very thankful I found them because their service was great.
SERVPRO of Upper West Side was great! Water flooded my living room after a sudden downpour and I couldn't keep it from flooding in. From the office person answering my phone call, to the workers who immediately came out, everyone was helpful and told me exactly what to expect. I highly recommend them to anyone who asks!
We tried your competitors but were appalled at how often they skipped an appointment or left junk for us to cleanup. Fast, consistent, and professional work are reasons why SERVPRO is the restoration company for us.
I checked a lot of reviews and asked neighbors. Reports of speed and high-quality services are why SERVPRO made the cut. My contractor praised the work you did cleaning up water and mold damage before my latest remodel. Adding my positive review to many others.
I asked a lot of questions and feel I know why SERVPRO is the best. My neighbors are still waiting, but all of my damage is fixed after the water main burst.
So many issues popped up after the fire, and I didn't want to find a dozen contractors to fix them all. A look at your website showed me why SERVPRO was a good fit.
I was scared of scams after my high-rise had severe storm damage. Your decades in the business and recommendations from my family and friends are why SERVPRO was my first choice. Never looking back.
I am an engineer and did my due diligence. Training and the right equipment are why SERVPRO is your answer to damage from water, smoke, and other disasters.
I had a fire in my apartment that started in my kitchen. After the fire department left Ben from SERVPRO of the Upper West Side was extremely helpful! We got an estimate and they quickly got to work. Two days later the smell of the smoke was completely gone. The soot was gone from all the surfaces and cabinets in my kitchen. It was clean and done with such professionalism. The price was fair and I was more satisfied. I recommend SERVPRO of the upper west side to all families that have lost their homes from floods, fires, and etc.
I wasn't sure who could dry my flooded basement but am glad I found SERVPRO of the Upper West Side. Ben gave me an estimate that same day and more helpful than I ever expected. My basement was completely dry and back to normal within the week. I'm very thankful I found them because their service was great.
SERVPRO of Upper West Side was great! Water flooded my living room after a sudden downpour and I couldn't keep it from flooding in. From the office person answering my phone call, to the workers who immediately came out, everyone was helpful and told me exactly what to expect. I highly recommend them to anyone who asks!
We tried your competitors but were appalled at how often they skipped an appointment or left junk for us to cleanup. Fast, consistent, and professional work are reasons why SERVPRO is the restoration company for us.
I checked a lot of reviews and asked neighbors. Reports of speed and high-quality services are why SERVPRO made the cut. My contractor praised the work you did cleaning up water and mold damage before my latest remodel. Adding my positive review to many others.
I asked a lot of questions and feel I know why SERVPRO is the best. My neighbors are still waiting, but all of my damage is fixed after the water main burst.
So many issues popped up after the fire, and I didn't want to find a dozen contractors to fix them all. A look at your website showed me why SERVPRO was a good fit.
About Us
SERVPRO—Restoring the Upper West Side, One Neighbor at a Time
Life in the Upper West Side has its share of surprises—some magical, like jazz in the park, and some messy, like a burst pipe on a Sunday morning. That’s where we come in.
At SERVPRO, we’re more than just a restoration company—we’re your neighbors. Our team lives and works right here in Manhattan, just a stone’s throw from Central Park, the Joan of Arc monument, and the iconic Fireman's Memorial. We understand the quirks of pre-war buildings, the charm of brownstones, and the fast pace of city life. When damage hits, we’re ready to roll up our sleeves and get to work.
Our Local Crew, Certified and Committed
Led by Benjamin Vargas and Production Manager Jonathan, we bring years of hands-on experience and serious credentials to every job. We’re IICRC-certified in water and fire damage restoration, and our office manager, Jazmin, holds EPA certification too. Whether it's a small leak in a co-op or fire cleanup in a landmark property, we handle it with care, precision, and hustle.
Restoration with Heart
Restoration isn’t just about drying carpets or removing smoke—it’s about restoring peace of mind. We’re a tight-knit crew who treat every client like family because we believe the job’s not done until you feel at home again. And yes, we also handle dry cleaning for contents damaged by smoke, because no one wants their favorite blazer smelling like a bonfire.
Mold? We’re on It
From Manhattan to beyond our borough, we’ve tackled mold damage in all shapes and sizes. Our mold remediation services are fast, effective, and thorough—think of us as the cleanup crew you never knew you needed (but are glad you called).
When disaster strikes, SERVPRO is ready to restore more than just your property—we’re here to help restore your daily rhythm. Curious how we do it? Reach out and see how SERVPRO brings calm back to your corner of the Upper West Side.
