About Us
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SERVPRO of Port Jefferson
About Us
SERVPRO of Port Jefferson is a successful, locally owned and operated business. Our owner is Risa Kluger. Risa and her team have been providing property damage restoration services to the residents and business owners of Long Island & New York Metro Area, since the year 1993. We are certified by SERVPRO Industries, LLC as a Large Loss Response Team (LLRT) for the entire region, so there is no restoration job that is too large, too small, or too distant for us to handle.
Dedicated to a High Level of Service
Risa has built a reputation for compassionately serving her customers and the community. She remains informed and involved on every job to see that customers are getting the best in workmanship and personal service. She and the company sponsor local events and charities and engage in on-going local charity support through their memberships in the Rocky Point Lions Club and many local Chambers of Commerce. Risa is on the Board of Directors for the Long Island Insurance Community (LIIC) as well as a Director on the Board for the Greater Port Jefferson Chamber of Commerce. Employees from her staff also serve on the Executive Board of the Insurance Professionals Association of Long Island (IPALI), and are members of the Federation of New York Insurance Professionals (FNYIP).
Trained, Certified, and Experienced
Our SERVPRO staff is extensively trained and certified in property damage restoration by the Institute for Inspection, Cleaning and Restoration Certification (IICRC), with certifications in Water Damage Restoration (WRT), Applied Structural Drying (ASD), Fire and Smoke Remediation (FSRT), and Advanced Microbial Remediation (AMRT). We are an IICRC Certified Firm. We have a NYS Mold Remediation Contractors License as well as a NYS Asbestos handling license. Our company holds Home Improvement Licenses in Suffolk County, Nassau County, New York City and Southampton. We also have a combined experience of over 75 years in property damage restoration.
What all of this means for you, as someone in need of property damage restoration services, is that one of the most knowledgeable, professional and reliable restoration service providers available is located right here in your local community, and it is our distinct pleasure to serve you.
Service Area
Certifications
- OSHA - Other Training
- WRT - Water Damage Restoration Technician
- HST - Health and safety Technician
- OCT - Odor Control Technician
- ASD - Applied Structural Drying Technician
- ECTP - Employee Certification Training Program
- UFT - Upholstery & Fabric Cleaning Technician
- CCT - Carpet Cleaning Technician
- JTC - Journeyman Textile Cleaner
- OSHA - 30-hour General and/or Construction Industry Training Program
- CDS - Commercial Drying Specialist
- FCT - Floor Care (Hard Surfaces) Technician
- RRRP - Lead-Based Paint Activities and Renovation
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- OSHA - 10-hour General and/or Construction Industry Training Program
- AMRT - Applied Microbial Remediation Technician
Payment Info
The following cards are accepted:Awards
- Founder's Silver - For Outstanding 2012 Sales Performance
- Chairman Silver - For Outstanding 2014 Sales Performance
- Heritage Silver Award - For Outstanding 2009 Sales Performance
- Founder's Gold - For Outstanding 2010 Sales Performance
- Certificate of Award - In appreciation of their sponsorship at 2010 Lion's Taste of Long Island
Affiliations
- CIBGNY: Council of Insurance Brokers of Greater New York
- Blue Goose: NYC Pond
- IAQA: Indoor Air Quality Association
- Rocky Point-Sound Beach Chamber of Commerce
- NYS-DOL Asbestos Handling License
- IICRC: Institute of Inspection Cleaing and Restoration Certification
- Port Jefferson Chamber of Commerce
- PIA: Professional Insurance Agents Association
- IRBA: Independent Retail Business Association
- IPALI: Insurance Professionals of Long Island
- LIA: Long Island Association
- USGBC-LI: US Green Buildig Council - Long Island Chapter
- LICN: Long Island Commercial Network
- BTA: Building Trades Association
- HIA - Hauppauge Idustrial Association
- IFMA: International Facility Management Association
- Port Jefferson Station-Terryville Chamber of Commerce
- IIABSC: Independent Insurance Agents & Brokers of Suffolk County
- Wading River - Shoreham Chamber of Commerce
- Middle Country Chamber of Commerce
- Three Village Chamber of Commerce
- NYS/NYC WBE Certified Firm
- Better Business Bureau
- Mount Sinai-Miller Place Chamber of Commerce
- CIBS: Commercial Industrial Brokers Society
- Suffolk County Consumer Affairs
- ACP: Association of Contingency Planners
- L.A.B.A.: Latin Agents & Brokers Association
- YIP - Young Insurance Professionals
- Tri-County IIAA - Independent Insurance Agencts Association
- Rocky Point Lions Club
- LIIC: Long Island Insurance Community
- NFPA: National Fire Protection Association
What our
customers are saying
Before my son's graduation party, my house need some professional carpet cleaning. We called SERVPRO in and I was truly amazed how great of a job was done.
As a business owner , I realized how difficult it is to obtain "good workers". From my experience with Kevin I can see how great of worker SERVPRO has. I would be honored to employ a worker with half his work ethic. I would like to thank Kevin and SERVPRO again for all the help during this hard time.
Called in SERVPRO to spring clean all my carpets. I gotta say they did an excellent job. My carpets went from dull to like it was brand new. SERVPRO is really dedicated to make it "Like it never even happened."
SERVPRO was contracted to remove mold and soaked insulation in my crawl space. The conditions were difficult to say the least. They were incredibly diligent in doing the work. I was extremely impressed with their efforts and the results they achieved.
The SERVPRO crew did an EXCELLENT job! I would highly recommend this company and this crew to anyone!
Thank you for making something so bad, OK.
I was impressed with the SERVPRO operation. Thanks to them, we were back in our Home Office six weeks after Hurricane Sandy devestated the Long Beach area. It took most other businesses in the area much longer to recover, and be operational than the six weeks we experienced. Our 22,000 square foot ground floor, with the exception of City Hall, is also much larger than just about every other commercial business in Long Beach.
SERVPRO brought in a large generator that we placed on the adjacent Shell Service Station property. We negotiated with Shell to provide fuel for the generator, and they could in turn use it to power their facility, while SERVPRO went to work on our rehab.
SERVPRO had approximately 50 workers on site. They had to replace 2 feet ( from the floor up ) of every sheetrock wall on that ground floor. This had to be coordinated with removing ever inch of carpeting, while jacking up more than 100 work stations to replace that carpet (work done by a carpet vendor).
I was impressed by the SERVPRO management team who had a difficult task to organize the rehab. They had to make sure the 50 men and women working at the site functioned as a unit without getting in each others way. They accomplished this perfectly.
My responsibility was to get our our Home Office up and running as quickly as possible. I'm sure you remember the chaos resulting from moving most of our staff to the Plainview office. The extra 125 people or so at that location was taxing for everyone. If it wasn't for SERVPRO's efficiency, we could have been out of commission much longer than six weeks. I think they did a great job. I would recommend them to anyone finding themselves in a similar situation.
Bill
Frozen Pipe damage is the worst. My basement was in disarray. SERVPRO came in and helped my family restore it back to normal.
My downstairs den suffered water damage from a heavy rain storm. The Project Manager who came made me feel confident that my home would be taken care of and restored to exactly how to was pre-storm. I was amazed at the thoroughness of the team. I can't commend SERVPRO of Port Jefferson enough for hiring such kind, caring professional and incredibly nice guys. While I hope to never have to go through this experience again you can bet that if I do I will be using SERVPRO of Port Jefferson!
Before my son's graduation party, my house need some professional carpet cleaning. We called SERVPRO in and I was truly amazed how great of a job was done.
As a business owner , I realized how difficult it is to obtain "good workers". From my experience with Kevin I can see how great of worker SERVPRO has. I would be honored to employ a worker with half his work ethic. I would like to thank Kevin and SERVPRO again for all the help during this hard time.
Called in SERVPRO to spring clean all my carpets. I gotta say they did an excellent job. My carpets went from dull to like it was brand new. SERVPRO is really dedicated to make it "Like it never even happened."
SERVPRO was contracted to remove mold and soaked insulation in my crawl space. The conditions were difficult to say the least. They were incredibly diligent in doing the work. I was extremely impressed with their efforts and the results they achieved.
The SERVPRO crew did an EXCELLENT job! I would highly recommend this company and this crew to anyone!
Thank you for making something so bad, OK.
I was impressed with the SERVPRO operation. Thanks to them, we were back in our Home Office six weeks after Hurricane Sandy devestated the Long Beach area. It took most other businesses in the area much longer to recover, and be operational than the six weeks we experienced. Our 22,000 square foot ground floor, with the exception of City Hall, is also much larger than just about every other commercial business in Long Beach.
SERVPRO brought in a large generator that we placed on the adjacent Shell Service Station property. We negotiated with Shell to provide fuel for the generator, and they could in turn use it to power their facility, while SERVPRO went to work on our rehab.
SERVPRO had approximately 50 workers on site. They had to replace 2 feet ( from the floor up ) of every sheetrock wall on that ground floor. This had to be coordinated with removing ever inch of carpeting, while jacking up more than 100 work stations to replace that carpet (work done by a carpet vendor).
I was impressed by the SERVPRO management team who had a difficult task to organize the rehab. They had to make sure the 50 men and women working at the site functioned as a unit without getting in each others way. They accomplished this perfectly.
My responsibility was to get our our Home Office up and running as quickly as possible. I'm sure you remember the chaos resulting from moving most of our staff to the Plainview office. The extra 125 people or so at that location was taxing for everyone. If it wasn't for SERVPRO's efficiency, we could have been out of commission much longer than six weeks. I think they did a great job. I would recommend them to anyone finding themselves in a similar situation.
Bill
Frozen Pipe damage is the worst. My basement was in disarray. SERVPRO came in and helped my family restore it back to normal.
My downstairs den suffered water damage from a heavy rain storm. The Project Manager who came made me feel confident that my home would be taken care of and restored to exactly how to was pre-storm. I was amazed at the thoroughness of the team. I can't commend SERVPRO of Port Jefferson enough for hiring such kind, caring professional and incredibly nice guys. While I hope to never have to go through this experience again you can bet that if I do I will be using SERVPRO of Port Jefferson!