About Us
SERVPRO of Port Jefferson, Stony Brook is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Port Jefferson is a successful, locally owned and operated business. Our owner is Risa Kluger. Risa and her team have been providing property damage restoration services to the residents and business owners of Long Island & New York Metro Area, since the year 1993. We are certified by SERVPRO Industries, LLC as a Large Loss Response Team (LLRT) for the entire region, so there is no restoration job that is too large, too small, or too distant for us to handle.
Dedicated to a High Level of Service
Risa has built a reputation for compassionately serving her customers and the community. She remains informed and involved on every job to see that customers are getting the best in workmanship and personal service. She and the company sponsor local events and charities and engage in on-going local charity support through their memberships in the Rocky Point Lions Club and many local Chambers of Commerce. Risa is on the Board of Directors for the Long Island Insurance Community (LIIC) as well as a Director on the Board for the Greater Port Jefferson Chamber of Commerce. Employees from her staff also serve on the Executive Board of the Insurance Professionals Association of Long Island (IPALI), and are members of the Federation of New York Insurance Professionals (FNYIP).
Trained, Certified, and Experienced
Our SERVPRO staff is extensively trained and certified in property damage restoration by the Institute for Inspection, Cleaning and Restoration Certification (IICRC), with certifications in Water Damage Restoration (WRT), Applied Structural Drying (ASD), Fire and Smoke Remediation (FSRT), and Advanced Microbial Remediation (AMRT). We are an IICRC Certified Firm. We have a NYS Mold Remediation Contractors License as well as a NYS Asbestos handling license. Our company holds Home Improvement Licenses in Suffolk County, Nassau County, New York City and Southampton. We also have a combined experience of over 75 years in property damage restoration.
What all of this means for you, as someone in need of property damage restoration services, is that one of the most knowledgeable, professional and reliable restoration service providers available is located right here in your local community, and it is our distinct pleasure to serve you.
Service Area
Certifications
- OSHA - 10-hour General and/or Construction Industry Training Program
- ECTP - Employee Certification Training Program
- CDS - Commercial Drying Specialist
- SCT - Subrogation Claims Training
- IICRC Certified Firm
- WRT - Water Damage Restoration Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- OSHA - Other Training
- AMRT - Applied Microbial Remediation Technician
- FCT - Floor Care (Hard Surfaces) Technician
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
- HST - Health and safety Technician
- OCT - Odor Control Technician
- UFT - Upholstery & Fabric Cleaning Technician
- JTC - Journeyman Textile Cleaner
- CCT - Carpet Cleaning Technician
Payment Info
The following cards are accepted:Awards
- Founder's Silver - For Outstanding 2012 Sales Performance
- Chairman Silver - For Outstanding 2014 Sales Performance
- BUSINESSWOMEN OF THE YEAR RISA PORT JEFFERSON CHAMBER OF COMMERCE
- Heritage Silver Award - For Outstanding 2009 Sales Performance
- Founder's Gold - For Outstanding 2010 Sales Performance
- Certificate of Award - In appreciation of their sponsorship at 2010 Lion's Taste of Long Island
Affiliations
- CIBGNY: Council of Insurance Brokers of Greater New York
- Blue Goose: NYC Pond
- IAQA: Indoor Air Quality Association
- Rocky Point-Sound Beach Chamber of Commerce
- NYS-DOL Asbestos Handling License
- IICRC: Institute of Inspection Cleaing and Restoration Certification
- Port Jefferson Chamber of Commerce
- PIA: Professional Insurance Agents Association
- IRBA: Independent Retail Business Association
- IPALI: Insurance Professionals of Long Island
- LIA: Long Island Association
- USGBC-LI: US Green Buildig Council - Long Island Chapter
- LICN: Long Island Commercial Network
- BTA: Building Trades Association
- HIA - Hauppauge Idustrial Association
- IFMA: International Facility Management Association
- Port Jefferson Station-Terryville Chamber of Commerce
- IIABSC: Independent Insurance Agents & Brokers of Suffolk County
- Wading River - Shoreham Chamber of Commerce
- Middle Country Chamber of Commerce
- Three Village Chamber of Commerce
- NYS/NYC WBE Certified Firm
- Better Business Bureau
- Mount Sinai-Miller Place Chamber of Commerce
- CIBS: Commercial Industrial Brokers Society
- Suffolk County Consumer Affairs
- ACP: Association of Contingency Planners
- L.A.B.A.: Latin Agents & Brokers Association
- YIP - Young Insurance Professionals
- Tri-County IIAA - Independent Insurance Agencts Association
- Rocky Point Lions Club
- LIIC: Long Island Insurance Community
- NFPA: National Fire Protection Association
What our
customers are saying
Damien, Nelson, and Miguel were professional and friendly. They made sure I was aware of everything that they were doing, answered any question I had and we're always a pleasant presence. It was a job well done!
Damian and his team did an excellent job during the removal of our floors, ceilings, and walls after a flooding incident. They spent the extra time to make sure none of our personal property would be affected by the project and cleaned thoroughly before leaving. You can tell he knew what he was doing and he had an answer to any question I had. We will likely be using Servpro for our rebuild as well. Would highly recommend.
From their quick response, knowledge, professionalism and compassion we can’t say enough good things about Pete K, Nico and their team! Pete quickly responded when we called late on a Friday afternoon, immediately assessed what needed to be done and stayed onsite until Nico and his team arrived. Nico and his team immediately set up dryers and dehumidifiers working until late Friday night and were back right on schedule to complete the needed removal. Because of their quick and thorough work, they made sure we’d have no further damage. They answered all our questions, were professional, organized and very competent. Pete stayed in contact and checking the progress making sure everything that needed to get done did. Pete, Nico and the entire Servpro team truly made a horrible situation so much less stressful. Thanks to the great experience with Pete, Nico and their team we would highly recommend Servpro if any of our family or friends ever need restoration services.
Pete, Nico and his crew Owen and Diego where beyond professional , on time and careful with our water damaged basement . They went above and beyond to cover all areas to prevent mold and took extra time to clean up after they removed walls , carpets and kitchen cabinets. Pete came back a few times to make sure everything was going well and met with the adjuster from our insurance company . Nico took the time to explain each step and provided support and direction to his team. We highly recommend SERVPRO and we are grateful for the high level of professionalism.
Long process that took about 4 1/2 months with significant pause between water removal/Packout and restoration. The problem came about due to a busted water pipe dumping about 140,000 gallons of water into basement area with water damage to the entire basement utility as well as living area . The initial phase of work was started before insurance approval so this led to complications down the road resulting in a delayed start for the restoration phase. My 5 star review applies to the restoration phase that Frank Hughes was in charge of. Frank very patiently worked through the details with USAA to get approval for the initial work already done and to get approval for the restoration work. I thank him and crew for a job well done! In the end I was left with no out of pocket expenses from all the work done by Servpro and I credit Frank for making this happen. This kind of insurance based job is complicated and without people like Frank in the mix could end with expensive and disappointing results. Even though there were issues with the initial remediation work, I highly recommend Servpro and would use them again.
I cannot say enough about this company and all the workers that helped us through a mess in our basement They are professionals and the completed the work in a timely fashion and the work is perfect
Had a huge leak in my basement from recent rain ... Pete and crew came and fixed everything 1,2,3 no problems Highly recommend
Starting with frank hughes coming to my house within 45 minutes of my flooded basement said my guys can be here in a few moments, i knew i was in great hands. Cleanup crew came in sucked all the water out installed fans and said the next crew will be here the next day! Ernesto and his team came and did all the demo, super friendly, compassionate and most importantly professional. I recommend servepro anytime!!!
I had an exceptional experience with ServPro after smoke damage in my home, and I can’t say enough positive things about their work. From start to finish, they made an overwhelming situation feel manageable and straightforward. Their team handled the cleanup with incredible thoroughness and the results were genuinely “like it never even happened,” exactly as their motto promises. They were also helpful in the insurance process and made it seamless. ServPro stayed in constant communication, explained every step clearly, and took on the coordination that would have been difficult to navigate alone. Even after the work was completed, they continued to be helpful and responsive, which speaks volumes about their commitment to their customers. Their professionalism, efficiency, and kindness stood out at every stage. I’m deeply grateful for the care they took with my home and the support they provided throughout the process. I recommend them wholeheartedly to anyone dealing with fire or smoke damage. They are fantastic.