SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Jefferson County
Our Google Reviews
(315) 777-8377
4.7
(47 reviews)

Service Areas

Watertown, NY | Fort Drum, NY | Adams, NY | Carthage, NY | Sackets Harbor, NY | Alexandria Bay, NY

Why Choose SERVPRO for Biohazard Cleaning Services?

SERVPRO of Jefferson County understands that biohazard cleanup needs to begin as quickly as possible and handled with care in both residential and commercial properties. We have the equipment and training to deal with potential issues such as toxins, chemicals, sewage, and crime scene cleanup. Your call is met with urgency and compassion for your situation.

Our technicians are certified in the handling of all types of biohazard materials, and we always put safety first for both our customers as well as our technicians. We use the latest containment and cleanup methods for the best possible outcome to mitigate loss to property and possessions.

We recognize that the aftermath of a tragic event needs special attention. Our technicians handle each cleanup and restoration with empathy and respect. That is why when you need our services, we are available. We can dispatch our emergency response teams 24-hours a day, and they arrive with everything they need in their service vans to mitigate the damage and clean up biohazards.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Highly recommend. Not only did they do great work, they did it with kindness and compassion. I should add that they did this despite it being a 90+ degree day with high humidity.

Briana Marsh

Ashton and Jaden wonderful remediation crew, knowledgeable and personable answered all questions, if didn't know found out answer right away

Debra Farmer

Smoke damage to our house. The team came in and explained everything to us and quickly and efficiently took a truckload of items out to be cleaned. They kept us up to date and worked directly with our insurance company to streamline the process. Their service couldn’t have been better. I would recommend them to anyone without hesitation.

Kurt Schmitt

I called Servpro of Watertown NY after the national Servpro company cancelled our appointment and could not tell me exactly when they could reschedule! Within an hour of my call they arrived, assessed the water damage. Gave us great information. They were kind and very courteous. I highly recommend using this local company for North county emergencies.

Schermerhorn Harbor

In the unfortunate event of a flood or fire, SERVPRO of Jefferson County is the only name that does or should come to mind. They are incredibly responsive, and they will not finish the job at your home or business until you are 100% satisfied. Mary, Mark, Sarah, and the rest of the team are incredibly well-versed in the company and extremely attentive. They always have the customer's best interest in mind. I highly recommend their services and am proud to be their chosen provider of storage solutions for their projects!

Jason Kinsey

Wow!! Just wow! We hired the SERVPRO team to come and do a move out clean (including carpet cleaning) and they did the most incredible job. We were very impressed by the quality of the work, the professionalism of the team, and the value of their service. They were worth every penny and saved us hours of work and stress. I’ll definitely be calling Mark and team for any future needs!!

Madison Collins

Servpro did a fantastic job cleaning our apartment after we moved out. They were quick, professional, and made the place look brand new. Definitely recommend their services!

Gracie Bush

This ServPro offers wonderful service. The company is very responsive and professional. I would recommend them in a heartbeat.

Marc Hetzke

Top notch service and customer service. I gave them worse case scenario and they pulled through it with all my expectations met. I definitely would recommend them 100%.

Mary Skiff

About Us

SERVPRO of Jefferson County serves the local community assisting our neighbors in the cleanup and restoration due to water, fire and other types of damage to homes and businesses in Watertown, Fort Drum, Adams, Carthage, Sackets Harbor, and Alexandria Bay. We answer each emergency call with compassion to your situation and bring our expertise and equipment to you, anytime, 24-hours a day.

Mark and Marylourdes Zegarelli, owners of SERVPRO of Jefferson County have a team of IICRC-industry certified technicians. The owners have the experience 15-years of cleanup and restoration. Our technicians have undergone extensive and on-going training along with a background check to ensure our clients feel confident that they receive the highest quality of service for damage cleanup and restoration after a fire or water damage, mold remediation or biohazard and crime scene mitigation in both residential and commercial properties.

Safety in the community is a concern for the Zegarelli's, and Mark was a volunteer firefighter for 25-years, and they volunteer with the American Red Cross installing fire alarms in homes.
The weather in Jefferson is known for cold and snowy winters, increasing the frequency of structural damage from ice and plumbing issues due to cold temperatures.

With that in mind, we provide emergency support to the local community with our emergency services including restoring power, board ups, and pack ups and move outs for property contents to mitigate damage.

Whether you need help with a large-scale disaster or help with a small area of your home or business, our technicians arrive within hours after your initial phone call with all the equipment needed on our green service vehicles.

SERVPRO of Jefferson County understands that each of our customers deserves the fastest response and we work hard to minimize disruptions while we work on your property to give you the best outcome no matter if it is water damage, fire damage, storm, biohazard or crime scene cleanup and restoration, we are there for you.

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Mark & Marylourdes Zegarelli

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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