About Us
SERVPRO of Jefferson County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Jefferson County serves the local community assisting our neighbors in the cleanup and restoration due to water, fire and other types of damage to homes and businesses in Watertown, Fort Drum, Adams, Carthage, Sackets Harbor, and Alexandria Bay. We answer each emergency call with compassion to your situation and bring our expertise and equipment to you, anytime, 24-hours a day.
Mark and Marylourdes Zegarelli, owners of SERVPRO of Jefferson County have a team of IICRC-industry certified technicians. The owners have the experience 15-years of cleanup and restoration. Our technicians have undergone extensive and on-going training along with a background check to ensure our clients feel confident that they receive the highest quality of service for damage cleanup and restoration after a fire or water damage, mold remediation or biohazard and crime scene mitigation in both residential and commercial properties.
Safety in the community is a concern for the Zegarelli's, and Mark was a volunteer firefighter for 25-years, and they volunteer with the American Red Cross installing fire alarms in homes.
The weather in Jefferson is known for cold and snowy winters, increasing the frequency of structural damage from ice and plumbing issues due to cold temperatures.
With that in mind, we provide emergency support to the local community with our emergency services including restoring power, board ups, and pack ups and move outs for property contents to mitigate damage.
Whether you need help with a large-scale disaster or help with a small area of your home or business, our technicians arrive within hours after your initial phone call with all the equipment needed on our green service vehicles.
SERVPRO of Jefferson County understands that each of our customers deserves the fastest response and we work hard to minimize disruptions while we work on your property to give you the best outcome no matter if it is water damage, fire damage, storm, biohazard or crime scene cleanup and restoration, we are there for you.
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
- OSHA - 10-hour General and/or Construction Industry Training Program
- ECTP - Employee Certification Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- SCT - Subrogation Claims Training
Licenses
Payment Info
The following cards are accepted:Awards
- Volunteer Recognition Good Neighbor Award
- IICRC Certified Firm
- IICRC Water Damage Restoration Applied Structural Drying
Affiliations
- Institute of Inspection, Cleaning and Restoration Certification – IICRC.
- American Red Cross North Country Chapter
What our
customers are saying
Highly recommend. Not only did they do great work, they did it with kindness and compassion. I should add that they did this despite it being a 90+ degree day with high humidity.
Ashton and Jaden wonderful remediation crew, knowledgeable and personable answered all questions, if didn't know found out answer right away
Smoke damage to our house. The team came in and explained everything to us and quickly and efficiently took a truckload of items out to be cleaned. They kept us up to date and worked directly with our insurance company to streamline the process. Their service couldn’t have been better. I would recommend them to anyone without hesitation.
I called Servpro of Watertown NY after the national Servpro company cancelled our appointment and could not tell me exactly when they could reschedule! Within an hour of my call they arrived, assessed the water damage. Gave us great information. They were kind and very courteous. I highly recommend using this local company for North county emergencies.
In the unfortunate event of a flood or fire, SERVPRO of Jefferson County is the only name that does or should come to mind. They are incredibly responsive, and they will not finish the job at your home or business until you are 100% satisfied. Mary, Mark, Sarah, and the rest of the team are incredibly well-versed in the company and extremely attentive. They always have the customer's best interest in mind. I highly recommend their services and am proud to be their chosen provider of storage solutions for their projects!
Wow!! Just wow! We hired the SERVPRO team to come and do a move out clean (including carpet cleaning) and they did the most incredible job. We were very impressed by the quality of the work, the professionalism of the team, and the value of their service. They were worth every penny and saved us hours of work and stress. I’ll definitely be calling Mark and team for any future needs!!
Servpro did a fantastic job cleaning our apartment after we moved out. They were quick, professional, and made the place look brand new. Definitely recommend their services!
This ServPro offers wonderful service. The company is very responsive and professional. I would recommend them in a heartbeat.
Top notch service and customer service. I gave them worse case scenario and they pulled through it with all my expectations met. I definitely would recommend them 100%.