About Us
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SERVPRO of Jefferson County
About Us
SERVPRO of Jefferson County serves the local community assisting our neighbors in the cleanup and restoration due to water, fire and other types of damage to homes and businesses in Watertown, Fort Drum, Adams, Carthage, Sackets Harbor, and Alexandria Bay. We answer each emergency call with compassion to your situation and bring our expertise and equipment to you, anytime, 24-hours a day.
Mark and Marylourdes Zegarelli, owners of SERVPRO of Jefferson County have a team of IICRC-industry certified technicians. The owners have the experience 15-years of cleanup and restoration. Our technicians have undergone extensive and on-going training along with a background check to ensure our clients feel confident that they receive the highest quality of service for damage cleanup and restoration after a fire or water damage, mold remediation or biohazard and crime scene mitigation in both residential and commercial properties.
Safety in the community is a concern for the Zegarelli's, and Mark was a volunteer firefighter for 25-years, and they volunteer with the American Red Cross installing fire alarms in homes.
The weather in Jefferson is known for cold and snowy winters, increasing the frequency of structural damage from ice and plumbing issues due to cold temperatures.
With that in mind, we provide emergency support to the local community with our emergency services including restoring power, board ups, and pack ups and move outs for property contents to mitigate damage.
Whether you need help with a large-scale disaster or help with a small area of your home or business, our technicians arrive within hours after your initial phone call with all the equipment needed on our green service vehicles.
SERVPRO of Jefferson County understands that each of our customers deserves the fastest response and we work hard to minimize disruptions while we work on your property to give you the best outcome no matter if it is water damage, fire damage, storm, biohazard or crime scene cleanup and restoration, we are there for you.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- ECTP - Employee Certification Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
Licenses
- Mold Remediation: 00261
Payment Info
The following cards are accepted:Awards
- Volunteer Recognition Good Neighbor Award
- IICRC Certified Firm
- IICRC Water Damage Restoration Applied Structural Drying
Affiliations
- Institute of Inspection, Cleaning and Restoration Certification – IICRC.
- American Red Cross North Country Chapter
What our
customers are saying
I am very satisfied with the work done by SERVPRO. The process was seamless and done in a timely manner. Very respectful team.
We had a great experience with SERVPRO. The team was very polite and professional. I am very impressed with the work done. Thank you.
If anyone needs emergency restoration, I don't think there's anyone better than this team. Very professional and very fast.
Thank you so much. You did a beautiful job and we were very comfortable having your professional staff in our home.
I was very impressed on everything that was performed!!!
We are writing this letter in regard to the quality of work received when SERVPRO came to my home to fix a huge mess in the basement. The three men were very hard working and polite. They stayed much later than we would have expected. They took time from their families and lives to make ours better. The quality of service was outstanding.
If I could fix it on my own I would have, but I'm glad that your experienced team got there so fast to help. Amazing job.
We had an awesome experience with SERVPRO. I am very impressed with the services and work. Thank you!
Dear Mary and Crew:
I am enclosing the check for the excellent, superior cleaning job you completed for my mother and father's home on July 6, 2020! We were amazed at the care taken, the detail given, and the overall condition of her home once you had completed your work. I think you even cleaned things from when we moved in the house in 1986, if possible.
My idea of what I thought the cleaning would be was just going through, getting rid of the dust and refreshing the walls and carpets. To my surprise, it was so much more! The basement cleaning was totally unexpected and the garage, too. The home is literally move-in ready. In fact, I have bought new homes that were not as clean as mom's is now! She is looking down with a BIG smile on her face and is probably saying "Wow" herself. I know that she would definitely have done the same thing if she were selling the house herself. I knew by the time we got rid of things in the house, which was a daunting task, no one would be up to putting a polish on the house that was needed. I knew we were going to hire you because you are persnickety and detail-oriented, and I was right.
The house is now listed and ready for someone to enjoy your labor, too! Several of our family friends from outside the area have commented on the house's presentation, not just on the painting and things we did, but the sparkle and rejuvenation to the surfaces, too. It is generating more buzz than the house. Believe it or not, everyone asks who CLEANED the house.
You are by far a crew that SERVPRO can be proud to affiliate themselves with!
With much appreciation and even more satisfaction.
Suzie, Nina, Camille, Teresa and Karen
I am very satisfied with the work done by SERVPRO. The process was seamless and done in a timely manner. Very respectful team.
We had a great experience with SERVPRO. The team was very polite and professional. I am very impressed with the work done. Thank you.
If anyone needs emergency restoration, I don't think there's anyone better than this team. Very professional and very fast.
Thank you so much. You did a beautiful job and we were very comfortable having your professional staff in our home.
I was very impressed on everything that was performed!!!
We are writing this letter in regard to the quality of work received when SERVPRO came to my home to fix a huge mess in the basement. The three men were very hard working and polite. They stayed much later than we would have expected. They took time from their families and lives to make ours better. The quality of service was outstanding.
If I could fix it on my own I would have, but I'm glad that your experienced team got there so fast to help. Amazing job.
We had an awesome experience with SERVPRO. I am very impressed with the services and work. Thank you!
Dear Mary and Crew:
I am enclosing the check for the excellent, superior cleaning job you completed for my mother and father's home on July 6, 2020! We were amazed at the care taken, the detail given, and the overall condition of her home once you had completed your work. I think you even cleaned things from when we moved in the house in 1986, if possible.
My idea of what I thought the cleaning would be was just going through, getting rid of the dust and refreshing the walls and carpets. To my surprise, it was so much more! The basement cleaning was totally unexpected and the garage, too. The home is literally move-in ready. In fact, I have bought new homes that were not as clean as mom's is now! She is looking down with a BIG smile on her face and is probably saying "Wow" herself. I know that she would definitely have done the same thing if she were selling the house herself. I knew by the time we got rid of things in the house, which was a daunting task, no one would be up to putting a polish on the house that was needed. I knew we were going to hire you because you are persnickety and detail-oriented, and I was right.
The house is now listed and ready for someone to enjoy your labor, too! Several of our family friends from outside the area have commented on the house's presentation, not just on the painting and things we did, but the sparkle and rejuvenation to the surfaces, too. It is generating more buzz than the house. Believe it or not, everyone asks who CLEANED the house.
You are by far a crew that SERVPRO can be proud to affiliate themselves with!
With much appreciation and even more satisfaction.
Suzie, Nina, Camille, Teresa and Karen