Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Jefferson County
Our Google Reviews
(315) 777-8377
4.7
(47 reviews)

Service Areas

Watertown, NY | Fort Drum, NY | Adams, NY | Carthage, NY | Sackets Harbor, NY | Alexandria Bay, NY

Your Local Specialty Cleaning Company

Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:

  • Air duct and HVAC cleaning
  • Biohazard and crime scene cleanup
  • Virus and Pathogen cleaning
  • Document Restoration
  • Odor Removal
  • Graffiti and vandalism cleaning

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

Highly recommend. Not only did they do great work, they did it with kindness and compassion. I should add that they did this despite it being a 90+ degree day with high humidity.

Briana Marsh

Ashton and Jaden wonderful remediation crew, knowledgeable and personable answered all questions, if didn't know found out answer right away

Debra Farmer

Smoke damage to our house. The team came in and explained everything to us and quickly and efficiently took a truckload of items out to be cleaned. They kept us up to date and worked directly with our insurance company to streamline the process. Their service couldn’t have been better. I would recommend them to anyone without hesitation.

Kurt Schmitt

I called Servpro of Watertown NY after the national Servpro company cancelled our appointment and could not tell me exactly when they could reschedule! Within an hour of my call they arrived, assessed the water damage. Gave us great information. They were kind and very courteous. I highly recommend using this local company for North county emergencies.

Schermerhorn Harbor

In the unfortunate event of a flood or fire, SERVPRO of Jefferson County is the only name that does or should come to mind. They are incredibly responsive, and they will not finish the job at your home or business until you are 100% satisfied. Mary, Mark, Sarah, and the rest of the team are incredibly well-versed in the company and extremely attentive. They always have the customer's best interest in mind. I highly recommend their services and am proud to be their chosen provider of storage solutions for their projects!

Jason Kinsey

Wow!! Just wow! We hired the SERVPRO team to come and do a move out clean (including carpet cleaning) and they did the most incredible job. We were very impressed by the quality of the work, the professionalism of the team, and the value of their service. They were worth every penny and saved us hours of work and stress. I’ll definitely be calling Mark and team for any future needs!!

Madison Collins

Servpro did a fantastic job cleaning our apartment after we moved out. They were quick, professional, and made the place look brand new. Definitely recommend their services!

Gracie Bush

This ServPro offers wonderful service. The company is very responsive and professional. I would recommend them in a heartbeat.

Marc Hetzke

Top notch service and customer service. I gave them worse case scenario and they pulled through it with all my expectations met. I definitely would recommend them 100%.

Mary Skiff

About Us

SERVPRO of Jefferson County serves the local community assisting our neighbors in the cleanup and restoration due to water, fire and other types of damage to homes and businesses in Watertown, Fort Drum, Adams, Carthage, Sackets Harbor, and Alexandria Bay. We answer each emergency call with compassion to your situation and bring our expertise and equipment to you, anytime, 24-hours a day.

Mark and Marylourdes Zegarelli, owners of SERVPRO of Jefferson County have a team of IICRC-industry certified technicians. The owners have the experience 15-years of cleanup and restoration. Our technicians have undergone extensive and on-going training along with a background check to ensure our clients feel confident that they receive the highest quality of service for damage cleanup and restoration after a fire or water damage, mold remediation or biohazard and crime scene mitigation in both residential and commercial properties.

Safety in the community is a concern for the Zegarelli's, and Mark was a volunteer firefighter for 25-years, and they volunteer with the American Red Cross installing fire alarms in homes.
The weather in Jefferson is known for cold and snowy winters, increasing the frequency of structural damage from ice and plumbing issues due to cold temperatures.

With that in mind, we provide emergency support to the local community with our emergency services including restoring power, board ups, and pack ups and move outs for property contents to mitigate damage.

Whether you need help with a large-scale disaster or help with a small area of your home or business, our technicians arrive within hours after your initial phone call with all the equipment needed on our green service vehicles.

SERVPRO of Jefferson County understands that each of our customers deserves the fastest response and we work hard to minimize disruptions while we work on your property to give you the best outcome no matter if it is water damage, fire damage, storm, biohazard or crime scene cleanup and restoration, we are there for you.

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Mark & Marylourdes Zegarelli

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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