Remodeling and Construction Services

The crew from ServPro did a fabulous job of dismantling my cabinetry in my kitchen island after a pipe broke and spilled water under my sink. They were able to preserve my quartz countertop and waterfall sides on the island and built this nifty plastic enclosure to keep all the work contained and remaining area in the room clean and tidy. Very impressed with all they’ve done.

Employees arrived on time and did a good job taking out ruined parts of the wall and flooring.

I just wanted to let you know that the people on your team that you sent out to to work on our home were very professional. They made sure that the work area was kept clean and made sure that the rest of our home stayed clean. If I had any questions the crew was more than happy to talk to us in a professional manner. When they were all finished with the job they left it cleaner than it was when they started. Make sure that you let them know just how happy we were with the performance of their job. Ron and Vickie Cromar.

When my mom's home flooded we called SERVPRO to extract the water. From the first phone call, to the very end of the process the team at SERVPRO was awesome!! Justin and Kade were phenomenal in communicating through the whole process, not only with us but with the insurance company as well! Thank you!

The guys were very professional and timely. I’d definitely recommend them. We had our water line leaking behind the fridge for some time. Once we reported it to our insurance, they got SERVPRO involved. They came out right away. Explained the work that needs to be done and worked with our insurance through the process. Can’t say enough about the professionalism of the team. They were quick and everything looked dialed in from the second they walked in.

I would like to thank Servpro Southwest for their professionalism and their willingness to help me navigate this process. Starting with Kade Schank the account specialist. He was on time and very thorough with his assessment of our situation and how to navigate that process to a complete and accurate outcome. The crew that did the demolition was David and his son. Hard working is an understatement!! They were on time as well asked a few questions and they were off and running. The demolition and cleanup went smoothly and stress free. In the end the documents provided before, during and after completion were incredibly thorough and on point!! Thanks again Servpro Southwest for your support and assistance. Keep up the great work!! I will recommend you in the future to friends and family if the need ever presents itself.

We're very happy and very satisfied for a job well done. Thanks

Updated Review: it’s September 29th. I drilled into the wall to put up a picture frame and guess what, I hit a 80 PSI sprinkler system in my house! 20 minutes of non stop 6 gallons a minute water can rush out of the pipe and onto my floors. How unlucky of me, 2 water incidents within 2 months! Guess what! I called and asked for Andreas again, he came out first thing in the morning again to assess the damage and work started that afternoon. Since I had recent experience with the company, it was like seeing old friends and not in the best situation of course! Servpro does it again with amazing quality work, attention to detail and the utmost care of your stuff. Justin and his crew is amazing! I’m uploading new photos of the work being done. ————————- Original July 4th Review Wow first of all, the entire experience from end to end with the ServePro team at Southwest fast and fantastic. I had a major leak on July 4th. My initial call to them went to an answering service. I had another company come to take a look at they quoted $6k for the restoration project. The guy was nice but he kept suggesting I tear down areas that I thought were unnecessary. When Andreas from ServePro came, his assessment was much more reasonable. They have a digital moisture monitor that shows which areas are wet but they ALSO have an infrared monitor to confirm the other instruments findings which I thought was a huge plus. The way the documented every step and move with moisture readings and photos and produced a detailed document at the end was above expectations. The original estimate came in at $3k to $5k which was lower than the first company. When the work was expertly completed by Saul, Kenya and his team. I was surprised to receive an invoice for only $2.6k well under then estimate! This is true honesty! They could have charged the $3k anyway and I would have been happy because it was on the lower end of the estimate but they charged for actual work done. I couldn’t be more happy with the work they did. They did what was necessary, and be sure to not tear down unnecessary walls and flooring. The biggest difference was the infrared tool to validate the digital tool. That’s what the first guy did not come with which led him to just blanket say everything needed to be removed to be 100% sure. As for Saul and Kenya, they were the nicest people, patient, thorough, clean and hardworking. They really went above and beyond, better than I ever ever expected from a service company. I looked forward to seeing them every morning if that’s weird… :). If I owned a restoration company, these are the people I would try to poach. If that doesn’t give anyone confidence, I’m not sure what will. It was a great surprise to see females in the field doing this type of work. This company cares about equality. The gals at the office are friendly, prompt and awesome too! I can’t say I would want another water accident to work with these guys again but these guys were amazing to work with!! I can’t say more good things about this team! Thank you ServePro for coming through!