Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Reno Southwest
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
SERVPRO of Reno Southwest responded to a water damage at my elderly mother's home. She has the early stages of dementia and can be quite a handful to deal with at times. I went over daily to try and help them do their job as mom consistently needed reminding of what they were doing and why they were doing it. She is still self sufficient for the most part and is extremely opinionated. There were days that her moods would go through such highs and lows I was worried that they would just pull off the job. Instead each day I found their crew chief Jose going patiently through the process of explaining AGAIN what was happening and why it was taking place. The entire process was extremely frustrating for myself, I cant imagine what their employees felt. Yet every time I came in contact with an employee they met me with smiles, positive comments about the project, and were just…… awesome for lack of a better word. I will absolutely choose SERVPRO of Reno Southwest again. Thank you for having the insight to hire people who have compassion and kindness bred into them!
Thanks a bunch
Janessa Callahan
HIGHLY RECOMMEND!!
Overall great service and staff.
I had my second home take on some water from my upstairs bathroom, SERVPRO came out same day with a knowledgeable and professional crew that worked quick to restore my home. Very pleased with all the work SERVPRO provided. Thank you SERVPRO team.
Jose and the SERVPRO team,
Thank you so much for the flowers. We appreciate the support after our incident.
Love,
Melinda and Bree
To SERVPRO,
Thank you so much for offering the very informative and fun CE credit classes! So many topics of Fire and Water losses that are discussed. We always take away very valuable information, that helps us immensely in assisting our clients.
In addition, SERVPRO of Reno Southwest has always been immediately available to answer our questions. They answer our clients questions when they are experiencing any overflowing water and any unfortunate fire events.
Your customer service is and has been outstanding! Much appreciated especially in this day and age of computers and 1-800 numbers. It is so nice to pick up a phone and actually speak with a knowledgeable person to answer and assist with any questions or services.
I always look forward to our classes and working with. You always have an answer and a smile.
Kind regards,
Laura West
When I moved to Reno in June 2005 I quickly realized the work ethic and the quality of work that came out of this franchise. Regardless of the size or the complexity of the job I could count on this franchise's technicians to keep in constant contact. They would always let me know if there were issues that needed be handled before the customer ever found out about it. I would recommend this franchise many times over.
Ellen
Former Adjuster for over 3 decades
My mother was selling her rental house and found that they had some standing water under the house so she called out SERVPRO. Derek came out and was professional courteous and did not take advantage of her for being a senior citizen. he found that the only standing water was in the wheel well to enter under the house. he quickly took care of that. he was amazing this company should be recommended for the people they hire
Dekon and David were very professional, polite and understand about my dogs when they showed up at my home.
I'm very happy with their results and will use them again. Thank you SERVPRO
As a small business owner I can tell you how hard it is to find employees that share your passion. Your employees truly enjoy their work. From the lady answering the phone to the technicians who arrived and estimated my project to the crew sent to perform the actual work, every one of them had bright smiles on their faces, nothing but positive vibes, and laughed and joked with each other like a family. My project was simple. Vandalism clean-up at one of my rental properties, but I actually enjoyed the experience in the end. I found a company that I feel confident can basically handle any of my needs. Carpet cleaning, hvac cleaning, you name it and these people can DO IT! Thank you for CARING!!!
Jackson Albright.
When my house flooded from my bathroom to my walls and down my stairs I started to freak. I didn't know what to do, I started grabbing towels, mops, buckets but nothing was working. The water started to come out of my fire detector downstairs and that's when I knew this was out of my hands. I found SERVPRO and decided to go with their company because of their reviews. Dekon Brodie was the first to respond and set my mind at ease. He was very professional, very polite and very knowledgeable about the situation I was going through.
I couldn't be happier with my estimate because I thought it was going to cost me a fortune.
I will absolutely use SERVPRO again in the future if something unexpected occurs with my home or business needs.
Thank you again for all your help.
SERVPRO of Reno Southwest responded to a water damage at my elderly mother's home. She has the early stages of dementia and can be quite a handful to deal with at times. I went over daily to try and help them do their job as mom consistently needed reminding of what they were doing and why they were doing it. She is still self sufficient for the most part and is extremely opinionated. There were days that her moods would go through such highs and lows I was worried that they would just pull off the job. Instead each day I found their crew chief Jose going patiently through the process of explaining AGAIN what was happening and why it was taking place. The entire process was extremely frustrating for myself, I cant imagine what their employees felt. Yet every time I came in contact with an employee they met me with smiles, positive comments about the project, and were just…… awesome for lack of a better word. I will absolutely choose SERVPRO of Reno Southwest again. Thank you for having the insight to hire people who have compassion and kindness bred into them!
Thanks a bunch
Janessa Callahan
HIGHLY RECOMMEND!!
Overall great service and staff.
I had my second home take on some water from my upstairs bathroom, SERVPRO came out same day with a knowledgeable and professional crew that worked quick to restore my home. Very pleased with all the work SERVPRO provided. Thank you SERVPRO team.
Jose and the SERVPRO team,
Thank you so much for the flowers. We appreciate the support after our incident.
Love,
Melinda and Bree
To SERVPRO,
Thank you so much for offering the very informative and fun CE credit classes! So many topics of Fire and Water losses that are discussed. We always take away very valuable information, that helps us immensely in assisting our clients.
In addition, SERVPRO of Reno Southwest has always been immediately available to answer our questions. They answer our clients questions when they are experiencing any overflowing water and any unfortunate fire events.
Your customer service is and has been outstanding! Much appreciated especially in this day and age of computers and 1-800 numbers. It is so nice to pick up a phone and actually speak with a knowledgeable person to answer and assist with any questions or services.
I always look forward to our classes and working with. You always have an answer and a smile.
Kind regards,
Laura West
When I moved to Reno in June 2005 I quickly realized the work ethic and the quality of work that came out of this franchise. Regardless of the size or the complexity of the job I could count on this franchise's technicians to keep in constant contact. They would always let me know if there were issues that needed be handled before the customer ever found out about it. I would recommend this franchise many times over.
Ellen
Former Adjuster for over 3 decades
My mother was selling her rental house and found that they had some standing water under the house so she called out SERVPRO. Derek came out and was professional courteous and did not take advantage of her for being a senior citizen. he found that the only standing water was in the wheel well to enter under the house. he quickly took care of that. he was amazing this company should be recommended for the people they hire
Dekon and David were very professional, polite and understand about my dogs when they showed up at my home.
I'm very happy with their results and will use them again. Thank you SERVPRO
As a small business owner I can tell you how hard it is to find employees that share your passion. Your employees truly enjoy their work. From the lady answering the phone to the technicians who arrived and estimated my project to the crew sent to perform the actual work, every one of them had bright smiles on their faces, nothing but positive vibes, and laughed and joked with each other like a family. My project was simple. Vandalism clean-up at one of my rental properties, but I actually enjoyed the experience in the end. I found a company that I feel confident can basically handle any of my needs. Carpet cleaning, hvac cleaning, you name it and these people can DO IT! Thank you for CARING!!!
Jackson Albright.
When my house flooded from my bathroom to my walls and down my stairs I started to freak. I didn't know what to do, I started grabbing towels, mops, buckets but nothing was working. The water started to come out of my fire detector downstairs and that's when I knew this was out of my hands. I found SERVPRO and decided to go with their company because of their reviews. Dekon Brodie was the first to respond and set my mind at ease. He was very professional, very polite and very knowledgeable about the situation I was going through.
I couldn't be happier with my estimate because I thought it was going to cost me a fortune.
I will absolutely use SERVPRO again in the future if something unexpected occurs with my home or business needs.
Thank you again for all your help.
About Us
SERVPRO of Reno Southwest understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Reno Southwest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Reno Southwest can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Reno Southwest.
In this industry there is always more to do, more to learn, and far more ways to grow! We truly strive to be the best at what we do! We put everything into our business and our employees are those who give us everything in return.
We have been fortunate to serve this community since 2006 and look forward to working, growing, and playing here for many, many, many more to come. It is our customers who deserve all of the credit! We have worked with so many fascinating and unforgettable people over the years and it is always our greatest pleasure to be invited into someone’s home when everything in their world seems to be going wrong. We take that privilege seriously and it shows on EVERY job we perform!
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
