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About our services near Reno, NV
About our services near Reno, NV

SERVPRO of Reno Southwest

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SERVPRO of Reno Southwest

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Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning
Carpet/UpholsteryCeiling/Floors/WallsDrapes/Blinds

Call: (775) 852-6480

Carolee Enwald
Carolee Enwald
Owners of SERVPRO of Reno Southwest

About Us

SERVPRO of Reno Southwest is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7.

SERVPRO of Reno Southwest

Our Google Reviews
4.1
(17 reviews)
Leave us a review
(775) 852-6480

About Us

SERVPRO of Reno Southwest understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Reno Southwest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Reno Southwest can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Reno Southwest.

In this industry there is always more to do, more to learn, and far more ways to grow! We truly strive to be the best at what we do! We put everything into our business and our employees are those who give us everything in return.

We have been fortunate to serve this community since 2006 and look forward to working, growing, and playing here for many, many, many more to come. It is our customers who deserve all of the credit! We have worked with so many fascinating and unforgettable people over the years and it is always our greatest pleasure to be invited into someone’s home when everything in their world seems to be going wrong. We take that privilege seriously and it shows on EVERY job we perform!

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Quick Links

Meet Our TeamView JobsWater ServicesFire ServicesCleaning ServicesConstruction & Re-modelingCommercial Services

Service Area

Reno, NV | New Washoe City, NV

Certifications

  • RRT - Carpet Repair & Reinstallation Technician
  • CCT - Carpet Cleaning Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • ECTP - Employee Certification Training Program
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • AMRT - Applied Microbial Remediation Technician
  • HST - Health and safety Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • WRT - Water Damage Restoration Technician
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • OSHA 10-hour class for entry level workers
  • RRRP - Lead-Based Paint Activities and Renovation
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • ASD - Applied Structural Drying Technician
  • CRT - Color Repair Technician

Payment Info

The following cards are accepted:

Awards

  • Millionaires Gold - SERVPRO Industries
  • Directors Gold
  • Millionaires Gold - SERVPRO Industries
  • Directors Platinum
  • Millionaires Bronze - SERVPRO Industries
  • Millionaires Silver - SERVPRO Industries
  • Millionaires Silver - SERVPRO Industries
  • Millionaires Silver - SERVPRO Industries
  • Millionaires Gold - SERVPRO Industries
  • Millionaires Gold - SERVPRO Industries
  • Millionaires Silver - SERVPRO Industries
  • Millionaires Platinum - SERVPRO Industries
  • Presidents Bronze - SERVPRO Industries
  • Millionaires Gold - SERVPRO Industries

Affiliations

  • Nevada State Apartment Association
  • Better Business Bureau Accredited Business
  • Trauma Intervention Program of Northern Nevada
  • American Red Cross
  • Bishop Manogue High School
  • Veterans of Foreign Wars
  • Evelyn Mount Food Drive
  • Reno Police Department
  • Quincy CA Rotary Club
  • Sparks Fire Department
  • Reno Bighorns
  • Channel 8 News
  • Nevada Claims Association
  • Muscular Dystrophy Association
  • Toys for Tots
  • Cal Ripken Baseball
  • Step 2
  • Veterans Guest House
  • Reno-Sparks-Northern Nevada Chamber of Commerce

What our
customers are saying

I was very pleased with SERVPRO of Reno Southwest, their estimate was way more than fair. I called around to other companies but SERVPRO made me feel very comfortable and happy also saved me money.

Dekon and David were very professional, polite and understand about my dogs when they showed up at my home.
I'm very happy with their results and will use them again. Thank you SERVPRO

Sarah M.
Reno

SERVPRO of Reno Southwest responded to a water damage at my elderly mother's home. She has the early stages of dementia and can be quite a handful to deal with at times. I went over daily to try and help them do their job as mom consistently needed reminding of what they were doing and why they were doing it. She is still self sufficient for the most part and is extremely opinionated. There were days that her moods would go through such highs and lows I was worried that they would just pull off the job. Instead each day I found their crew chief Jose going patiently through the process of explaining AGAIN what was happening and why it was taking place. The entire process was extremely frustrating for myself, I cant imagine what their employees felt. Yet every time I came in contact with an employee they met me with smiles, positive comments about the project, and were just…… awesome for lack of a better word. I will absolutely choose SERVPRO of Reno Southwest again. Thank you for having the insight to hire people who have compassion and kindness bred into them!   

Thanks a bunch

Janessa Callahan

Janesa Callahan
Reno

Jose and the SERVPRO team,

Thank you so much for the flowers. We appreciate the support after our incident.

Love,

Melinda and Bree

Family incident
Reno

When I moved to Reno in June 2005 I quickly realized the work ethic and the quality of work that came out of this franchise. Regardless of the size or the complexity of the job I could count on this franchise's technicians to keep in constant contact. They would always let me know if there were issues that needed be handled before the customer ever found out about it. I would recommend this franchise many times over.



Ellen 

Former Adjuster for over 3 decades

Adjusters recommendation
Reno

To SERVPRO,

Thank you so much for offering the very informative and fun CE credit classes! So many topics of Fire and Water losses that are discussed. We always take away very valuable information, that helps us immensely in assisting our clients.

In addition, SERVPRO of Reno Southwest has always been immediately available to answer our questions. They answer our clients questions when they are experiencing any overflowing water and any unfortunate fire events.

Your customer service is and has been outstanding! Much appreciated especially in this day and age of computers and 1-800 numbers. It is so nice to pick up a phone and actually speak with a knowledgeable person to answer and assist with any questions or services.

I always look forward to our classes and working with. You always have an answer and a smile.



Kind regards,

Laura West

Laura
Sparks

When my house flooded from my bathroom to my walls and down my stairs I started to freak. I didn't know what to do, I started grabbing towels, mops, buckets but nothing was working. The water started to come out of my fire detector downstairs and that's when I knew this was out of my hands. I found SERVPRO and decided to go with their company because of their reviews. Dekon Brodie was the first to respond and set my mind at ease. He was very professional,  very polite and very knowledgeable about the situation I was going through.
I couldn't be happier with my estimate because I thought it was going to cost me a fortune.
I will absolutely use SERVPRO again in the future if something unexpected occurs with my home or business needs.
Thank you again for all your help.

Cassi Oswald
Reno

HIGHLY RECOMMEND!!
Overall great service and staff.
I had my second home take on some water from my upstairs bathroom, SERVPRO came out same day with a knowledgeable and professional crew that worked quick to restore my home. Very pleased with all the work SERVPRO provided. Thank you SERVPRO team.

Tim Hopsten
Reno

My mother was selling her rental house and found that they had some standing water under the house so she called out SERVPRO. Derek came out and was professional courteous and did not take advantage of her for being a senior citizen. he found that the only standing water was in the wheel well to enter under the house. he quickly took care of that. he was amazing this company should be recommended for the people they hire

Cherolyn Gilletti
Reno

As a small business owner I can tell you how hard it is to find employees that share your passion. Your employees truly enjoy their work. From the lady answering the phone to the technicians who arrived and estimated my project to the crew sent to perform the actual work, every one of them had bright smiles on their faces, nothing but positive vibes, and laughed and joked with each other like a family. My project was simple. Vandalism clean-up at one of my rental properties, but I actually enjoyed the experience in the end. I found a company that I feel confident can basically handle any of my needs. Carpet cleaning, hvac cleaning, you name it and these people can DO IT! Thank you for CARING!!!

Jackson Albright.

Jackson Albright
Sparks
I was very pleased with SERVPRO of Reno Southwest, their estimate was way more than fair. I called around to other companies but SERVPRO made me feel very comfortable and happy also saved me money.

Dekon and David were very professional, polite and understand about my dogs when they showed up at my home.
I'm very happy with their results and will use them again. Thank you SERVPRO

Sarah M.
Reno

SERVPRO of Reno Southwest responded to a water damage at my elderly mother's home. She has the early stages of dementia and can be quite a handful to deal with at times. I went over daily to try and help them do their job as mom consistently needed reminding of what they were doing and why they were doing it. She is still self sufficient for the most part and is extremely opinionated. There were days that her moods would go through such highs and lows I was worried that they would just pull off the job. Instead each day I found their crew chief Jose going patiently through the process of explaining AGAIN what was happening and why it was taking place. The entire process was extremely frustrating for myself, I cant imagine what their employees felt. Yet every time I came in contact with an employee they met me with smiles, positive comments about the project, and were just…… awesome for lack of a better word. I will absolutely choose SERVPRO of Reno Southwest again. Thank you for having the insight to hire people who have compassion and kindness bred into them!   

Thanks a bunch

Janessa Callahan

Janesa Callahan
Reno

Jose and the SERVPRO team,

Thank you so much for the flowers. We appreciate the support after our incident.

Love,

Melinda and Bree

Family incident
Reno

When I moved to Reno in June 2005 I quickly realized the work ethic and the quality of work that came out of this franchise. Regardless of the size or the complexity of the job I could count on this franchise's technicians to keep in constant contact. They would always let me know if there were issues that needed be handled before the customer ever found out about it. I would recommend this franchise many times over.



Ellen 

Former Adjuster for over 3 decades

Adjusters recommendation
Reno

To SERVPRO,

Thank you so much for offering the very informative and fun CE credit classes! So many topics of Fire and Water losses that are discussed. We always take away very valuable information, that helps us immensely in assisting our clients.

In addition, SERVPRO of Reno Southwest has always been immediately available to answer our questions. They answer our clients questions when they are experiencing any overflowing water and any unfortunate fire events.

Your customer service is and has been outstanding! Much appreciated especially in this day and age of computers and 1-800 numbers. It is so nice to pick up a phone and actually speak with a knowledgeable person to answer and assist with any questions or services.

I always look forward to our classes and working with. You always have an answer and a smile.



Kind regards,

Laura West

Laura
Sparks

When my house flooded from my bathroom to my walls and down my stairs I started to freak. I didn't know what to do, I started grabbing towels, mops, buckets but nothing was working. The water started to come out of my fire detector downstairs and that's when I knew this was out of my hands. I found SERVPRO and decided to go with their company because of their reviews. Dekon Brodie was the first to respond and set my mind at ease. He was very professional,  very polite and very knowledgeable about the situation I was going through.
I couldn't be happier with my estimate because I thought it was going to cost me a fortune.
I will absolutely use SERVPRO again in the future if something unexpected occurs with my home or business needs.
Thank you again for all your help.

Cassi Oswald
Reno

HIGHLY RECOMMEND!!
Overall great service and staff.
I had my second home take on some water from my upstairs bathroom, SERVPRO came out same day with a knowledgeable and professional crew that worked quick to restore my home. Very pleased with all the work SERVPRO provided. Thank you SERVPRO team.

Tim Hopsten
Reno

My mother was selling her rental house and found that they had some standing water under the house so she called out SERVPRO. Derek came out and was professional courteous and did not take advantage of her for being a senior citizen. he found that the only standing water was in the wheel well to enter under the house. he quickly took care of that. he was amazing this company should be recommended for the people they hire

Cherolyn Gilletti
Reno

As a small business owner I can tell you how hard it is to find employees that share your passion. Your employees truly enjoy their work. From the lady answering the phone to the technicians who arrived and estimated my project to the crew sent to perform the actual work, every one of them had bright smiles on their faces, nothing but positive vibes, and laughed and joked with each other like a family. My project was simple. Vandalism clean-up at one of my rental properties, but I actually enjoyed the experience in the end. I found a company that I feel confident can basically handle any of my needs. Carpet cleaning, hvac cleaning, you name it and these people can DO IT! Thank you for CARING!!!

Jackson Albright.

Jackson Albright
Sparks

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.