Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Reno Southwest

Our Google Reviews
(775) 852-6480
4.2
(19 reviews)

Service Areas

Reno, NV | New Washoe City, NV

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Reno Southwest we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

"Your staff was so efficient and organized. I can not praise them enough. They came when they said they would, they called when they said they would. They were incredible representatives of your company, especially Robert Harrison the crew chief. 

Jane
Reno

I had a water damage in my kitchen and had no idea  what to do besides call SERVPRO. They were very knowledgeable and helpful in pointing me in the right direction. Rob was great at keeping me informed of what was happening and why. I wish my insurance was as kind and helpful as the guys at SERVPRO!

Amber P

Water Damage
Reno

Patrick is very professional and helpful. Always has a pleasant and service oriented outlook.

Dale H

Dale
Reno

I think you guys do a great job.

Gay Lynn

Thank You
Yerington

Thanks to your franchise all of our clients are happy with the service during the last few snow and ice storms. Thanks again for taking of our clients. 

Eileen

Insurance Agent

Referrals from Agent
Sparks

To SERVPRO,

Thanks for responding so quickly to my friends water damage. Thanks for being understanding and working with them to find out if it needs to be filed as a claim. 

Steve

Farmers Ins.

Family Friend
Sparks

To SERVPRO,

David is extremely professional. He should get a raise so you can keep him forever. Promote David

Pamela

Satisfied home owner

Dave
Reno

Dave,

Great work, responded to my home in less than an hour. Very professional and reassured me during this stressful time. 

Thank you!!!!

Gabriella G

Thankful
Sparks

Patrick, 

Thank you for taking care of cleaning the trash and spreading the vapor barrier and spraying the fungicide for our house. David and the Hector did a professional and thorough job. Please thank them again for us!!

Sincerely,

Terri R

Terri R
Reno

"Your staff was so efficient and organized. I can not praise them enough. They came when they said they would, they called when they said they would. They were incredible representatives of your company, especially Robert Harrison the crew chief. 

Jane
Reno

I had a water damage in my kitchen and had no idea  what to do besides call SERVPRO. They were very knowledgeable and helpful in pointing me in the right direction. Rob was great at keeping me informed of what was happening and why. I wish my insurance was as kind and helpful as the guys at SERVPRO!

Amber P

Water Damage
Reno

Patrick is very professional and helpful. Always has a pleasant and service oriented outlook.

Dale H

Dale
Reno

I think you guys do a great job.

Gay Lynn

Thank You
Yerington

Thanks to your franchise all of our clients are happy with the service during the last few snow and ice storms. Thanks again for taking of our clients. 

Eileen

Insurance Agent

Referrals from Agent
Sparks

To SERVPRO,

Thanks for responding so quickly to my friends water damage. Thanks for being understanding and working with them to find out if it needs to be filed as a claim. 

Steve

Farmers Ins.

Family Friend
Sparks

To SERVPRO,

David is extremely professional. He should get a raise so you can keep him forever. Promote David

Pamela

Satisfied home owner

Dave
Reno

Dave,

Great work, responded to my home in less than an hour. Very professional and reassured me during this stressful time. 

Thank you!!!!

Gabriella G

Thankful
Sparks

Patrick, 

Thank you for taking care of cleaning the trash and spreading the vapor barrier and spraying the fungicide for our house. David and the Hector did a professional and thorough job. Please thank them again for us!!

Sincerely,

Terri R

Terri R
Reno

About Us

SERVPRO of Reno Southwest understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Reno Southwest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Reno Southwest can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Reno Southwest.

In this industry there is always more to do, more to learn, and far more ways to grow! We truly strive to be the best at what we do! We put everything into our business and our employees are those who give us everything in return.

We have been fortunate to serve this community since 2006 and look forward to working, growing, and playing here for many, many, many more to come. It is our customers who deserve all of the credit! We have worked with so many fascinating and unforgettable people over the years and it is always our greatest pleasure to be invited into someone’s home when everything in their world seems to be going wrong. We take that privilege seriously and it shows on EVERY job we perform!

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Carolee Enwald
Carolee Enwald
Owner of SERVPRO of Reno Southwest

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.