Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Reno Southwest is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
My mother was selling her rental house and found that they had some standing water under the house so she called out SERVPRO. Derek came out and was professional courteous and did not take advantage of her for being a senior citizen. he found that the only standing water was in the wheel well to enter under the house. he quickly took care of that. he was amazing this company should be recommended for the people they hire
Dekon and David were very professional, polite and understand about my dogs when they showed up at my home.
I'm very happy with their results and will use them again. Thank you SERVPRO
As a small business owner I can tell you how hard it is to find employees that share your passion. Your employees truly enjoy their work. From the lady answering the phone to the technicians who arrived and estimated my project to the crew sent to perform the actual work, every one of them had bright smiles on their faces, nothing but positive vibes, and laughed and joked with each other like a family. My project was simple. Vandalism clean-up at one of my rental properties, but I actually enjoyed the experience in the end. I found a company that I feel confident can basically handle any of my needs. Carpet cleaning, hvac cleaning, you name it and these people can DO IT! Thank you for CARING!!!
Jackson Albright.
When my house flooded from my bathroom to my walls and down my stairs I started to freak. I didn't know what to do, I started grabbing towels, mops, buckets but nothing was working. The water started to come out of my fire detector downstairs and that's when I knew this was out of my hands. I found SERVPRO and decided to go with their company because of their reviews. Dekon Brodie was the first to respond and set my mind at ease. He was very professional, very polite and very knowledgeable about the situation I was going through.
I couldn't be happier with my estimate because I thought it was going to cost me a fortune.
I will absolutely use SERVPRO again in the future if something unexpected occurs with my home or business needs.
Thank you again for all your help.
SERVPRO of Reno Southwest responded to a water damage at my elderly mother's home. She has the early stages of dementia and can be quite a handful to deal with at times. I went over daily to try and help them do their job as mom consistently needed reminding of what they were doing and why they were doing it. She is still self sufficient for the most part and is extremely opinionated. There were days that her moods would go through such highs and lows I was worried that they would just pull off the job. Instead each day I found their crew chief Jose going patiently through the process of explaining AGAIN what was happening and why it was taking place. The entire process was extremely frustrating for myself, I cant imagine what their employees felt. Yet every time I came in contact with an employee they met me with smiles, positive comments about the project, and were just…… awesome for lack of a better word. I will absolutely choose SERVPRO of Reno Southwest again. Thank you for having the insight to hire people who have compassion and kindness bred into them!
Thanks a bunch
Janessa Callahan
HIGHLY RECOMMEND!!
Overall great service and staff.
I had my second home take on some water from my upstairs bathroom, SERVPRO came out same day with a knowledgeable and professional crew that worked quick to restore my home. Very pleased with all the work SERVPRO provided. Thank you SERVPRO team.
Jose and the SERVPRO team,
Thank you so much for the flowers. We appreciate the support after our incident.
Love,
Melinda and Bree
To SERVPRO,
Thank you so much for offering the very informative and fun CE credit classes! So many topics of Fire and Water losses that are discussed. We always take away very valuable information, that helps us immensely in assisting our clients.
In addition, SERVPRO of Reno Southwest has always been immediately available to answer our questions. They answer our clients questions when they are experiencing any overflowing water and any unfortunate fire events.
Your customer service is and has been outstanding! Much appreciated especially in this day and age of computers and 1-800 numbers. It is so nice to pick up a phone and actually speak with a knowledgeable person to answer and assist with any questions or services.
I always look forward to our classes and working with. You always have an answer and a smile.
Kind regards,
Laura West
When I moved to Reno in June 2005 I quickly realized the work ethic and the quality of work that came out of this franchise. Regardless of the size or the complexity of the job I could count on this franchise's technicians to keep in constant contact. They would always let me know if there were issues that needed be handled before the customer ever found out about it. I would recommend this franchise many times over.
Ellen
Former Adjuster for over 3 decades
