Call: (505) 503-8627

SERVPRO of Northwest Albuquerque

Address

3807 Academy Pkwy South NE
Albuquerque,NM 87109

Service Area

Albuquerque, NM | Alameda, NM | North Valley, NM | Los Ranchos de Albuquerque, NM | Paradise Hills, NM | Rio Hondo, NM | Bernalillo County, NM | Taylor Ranch, NM | Ventana Ranch, NM

Here to Help® 24/7

SERVPRO of Northwest Albuquerque
Our Google Reviews
(505) 503-8627
4.8
(110 reviews)
(505) 503-8627

About Us

SERVPRO® of Northwest Albuquerque, operational since October 2017, was founded by Niko and Katrina Southall. Their journey began with a simple dream of owning their own company, which they successfully transformed into reality. Niko, with nearly 20 years of experience in restoration and a passion for the field, faced a health setback in 2011, leading him to pursue a bachelor's degree in Business Entrepreneurship from the University of New Mexico, completing it in May 2017. This educational achievement paved the way for the establishment of their own restoration company.

The choice of SERVPRO® was a result of Niko's coursework, where he conducted an extensive project to identify the world's best restoration company. After thorough research, SERVPRO® emerged as the optimal choice for purchasing a franchise. Niko and Katrina wholeheartedly committed themselves to realizing their dream.

Niko, Katrina, and their team hold high certifications in IICRC water, fire, mold, crime scene/vandalism and upholstery restoration ensuring not only education but also extensive experience in their specialized field. Our franchise's training, experience, service, history, and commitment to making it "Like it never even happened."

Expressing gratitude for their team and their community outreach during emergencies, Niko and Katrina emphasize their love for their neighbors. Both being Albuquerque natives, they cherish the beauty of the city. Despite the rarity of natural disasters in the area, they want fellow residents to know that they stand ready to help at any time, day or night.

Services We Provide

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Water Damage
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Fire Damage
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Mold
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Storm
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Construction
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Commercial
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Specialty Cleaning
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General Cleaning

Additional Services

WHY CHOOSE SERVPRO?

Faster to any size disaster™

We have more than 2,100 locations nationwide serving 97% of all US zip codes within two hours.

Available 24/7

An emergency can happen at any time, and we are ready to take your call, day or night.

#1 in the cleanup and restoration industry

We’re a trusted leader in the restoration industry.

Highly-trained professionals with more than 50 years of experience

We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

If you are faced with a disaster and need immediate, professional, thorough help call SERVPRO of NW Abq. They were so friendly, so reassuring, and the communication was flawless. We had a flood in our home due to a faulty washing machine and had no idea where to turn for help. We are so very happy we found SERVPRO of NW!!
Thank you!!

Melissa Van Hook
Albuquerque

Dear Maggie,

Thank you for your help with my odd cleanup situation! Your ability to pivot and consider different solutions in a changing environment is a great asset to you and SERVPRO of NW Albuquerque. I appreciate you! 

Best,

Jonathan Kahn 

Jonathan Kahn
Albuquerque

Amazing people running an incredible business. Rely on them for all of your restoration needs.

Contessa Lowery
Albuquerque

The Best!!! Niko, Katrina, and their team of professionals took amazing care of us. Highly recommended!

Peter Roukema
Albuquerque

Chris, Brandon, Emily, Jess, josh, Elijah and Ryan go the extra mile to make everything better than it was before! Their work is caring, helpful, sensitive to pets, diligent and timely! Best of all, great communications kept us prepared and informed each step of their thorough system.

Bonnie Simons
Albuquerque

Brandon And Elijah did a good job on our clean up and were professional for the entire job

Bill Waltman
Albuquerque

I would like to express that the employees of SERVPRO of Northwest Albuquerque, have treated me with kindness and respect. I have left the project due to the dust, and unable to cook or eat in my home throughout the construction. My communication with the office has been very well handled. This has been a very long wait to begin construction due to weather and HOA commitments. I trust the results of all will turn out well. Its been a long wait 

Celina M. Tandy
Albuqueruqe

"You all are very helpful and I'm grateful on how fast you gave me a call back, feels like I just called my insurance like 20 minutes ago."

Phil Bimaco
Santa Fe

The water restoration team was great. They handled the job with ease, Each and every part of this crew was respectful and polite. Elijah, Fredrick, emillio, caden and chris made this disaster easier to handle and took care of us like family 

Brianna Nichols
Albuqueruque

About Us

SERVPRO® of Northwest Albuquerque, operational since October 2017, was founded by Niko and Katrina Southall. Their journey began with a simple dream of owning their own company, which they successfully transformed into reality. Niko, with nearly 20 years of experience in restoration and a passion for the field, faced a health setback in 2011, leading him to pursue a bachelor's degree in Business Entrepreneurship from the University of New Mexico, completing it in May 2017. This educational achievement paved the way for the establishment of their own restoration company.

The choice of SERVPRO® was a result of Niko's coursework, where he conducted an extensive project to identify the world's best restoration company. After thorough research, SERVPRO® emerged as the optimal choice for purchasing a franchise. Niko and Katrina wholeheartedly committed themselves to realizing their dream.

Niko, Katrina, and their team hold high certifications in IICRC water, fire, mold, crime scene/vandalism and upholstery restoration ensuring not only education but also extensive experience in their specialized field. Our franchise's training, experience, service, history, and commitment to making it "Like it never even happened."

Expressing gratitude for their team and their community outreach during emergencies, Niko and Katrina emphasize their love for their neighbors. Both being Albuquerque natives, they cherish the beauty of the city. Despite the rarity of natural disasters in the area, they want fellow residents to know that they stand ready to help at any time, day or night.

Read More
Niko R. & Katrina M. Southall
Niko R. & Katrina M. Southall
Owners of SERVPRO of Northwest Albuquerque

Services

About

Legal

SERVPRO of Northwest Albuquerque
3807 Academy Pkwy South NE
Albuquerque, NM 87109
Certificates

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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