About Us
SERVPRO of Northwest Albuquerque is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO® of Northwest Albuquerque, operational since October 2017, was founded by Niko and Katrina Southall. Their journey began with a simple dream of owning their own company, which they successfully transformed into reality. Niko, with nearly 20 years of experience in restoration and a passion for the field, faced a health setback in 2011, leading him to pursue a bachelor's degree in Business Entrepreneurship from the University of New Mexico, completing it in May 2017. This educational achievement paved the way for the establishment of their own restoration company.
The choice of SERVPRO® was a result of Niko's coursework, where he conducted an extensive project to identify the world's best restoration company. After thorough research, SERVPRO® emerged as the optimal choice for purchasing a franchise. Niko and Katrina wholeheartedly committed themselves to realizing their dream.
Niko, Katrina, and their team hold high certifications in IICRC water, fire, mold, crime scene/vandalism and upholstery restoration ensuring not only education but also extensive experience in their specialized field. Our franchise's training, experience, service, history, and commitment to making it "Like it never even happened."
Expressing gratitude for their team and their community outreach during emergencies, Niko and Katrina emphasize their love for their neighbors. Both being Albuquerque natives, they cherish the beauty of the city. Despite the rarity of natural disasters in the area, they want fellow residents to know that they stand ready to help at any time, day or night.
Service Area
Certifications
- CCT - Carpet Cleaning Technician
- ASD - Applied Structural Drying Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- OCT - Odor Control Technician
- SCT - Subrogation Claims Training
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- ECTP - Employee Certification Training Program
- IICRC Certified Firm
- OSHA - Other Training
Payment Info
The following cards are accepted:Affiliations
- New Mexico Hispanic Chamber of Commerce
- Institute of Inspection Cleaning and Restoration Certification