Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Wilkes and Alleghany Counties
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.
Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.
Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.
Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.
Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.
Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.
Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!
Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.
We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
About Us
Our Story
Hi, we’re Kim and Randy Williams, the proud owners of SERVPRO of Wilkes and Alleghany Counties.
After years in the restoration and cleanup industry, we decided to start our own SERVPRO® franchise, which we incorporated in January 2009, just after the recession hit. Although the beginning was challenging, we treated every customer with empathy and respect, earning their trust one job at a time. Today, we serve the communities of Elkin, Moravian Falls, North Wilkesboro, Sparta, and Wilkesboro, NC. Our dedicated team operates 24/7/365 to meet the disaster restoration needs of our customers. We are here to help and make any size disaster “Like it never even happened.”
Over the years, we’ve helped countless individuals and businesses recover from disasters, including those impacted by Hurricane Helene.
Our Employees
Our mission is to develop a team of quality people who focus on excellent service, fairness, and mutual respect. This guiding principle has been the foundation of our success and will continue to shape our future. Our employees are uniformed, highly trained, and ready to respond to emergencies at a moment’s notice.
We are a Clean Trust (IICRC) Certified Firm, and all of our Crew Chiefs are certified technicians! Additionally, as part of SERVPRO’s national network of qualified franchises, we can handle disasters of any size, no matter how large or small.
Our Services
We take pride in offering a wide range of services to our community, with a 98% satisfaction rate from customer surveys. These services include:
•Commercial and residential fire, smoke, and soot damage cleanup
•Water damage restoration
•Mold mitigation and remediation
•Biohazard cleanup
•Deodorizing
•Much more!
Our expertise extends beyond local jobs. We are certified as a Large Loss Restoration Team (LLRT) through SERVPRO corporate and have responded to major disasters, including Hurricane Florence and other catastrophic events across the country.
As a preferred vendor for leading insurance companies, we participate in structured vendor programs and contracts to provide our customers with the highest quality service.
Our State-of-the-Art Equipment
To deliver exceptional results, we operate an advanced textile cleaning facility and warehouse for recovering items damaged by fire, smoke, and water. Our cleaning room includes commercial washers, dryers, and the Esporta cleaning system, capable of restoring over 85% of items once considered non-restorable.
We also utilize ultrasonic cleaning machines, an ozone room, and a heated drying chamber, enabling us to restore items with precision and care.
Community Involvement
At SERVPRO of Wilkes and Alleghany Counties, we believe in giving back to our community beyond our restoration services. We encourage our employees to actively participate in community groups and events. Our team is involved in local festivals, parades, and initiatives supporting schools, first responders, and charitable organizations.
We also strive to educate our community by offering free continuing education (CE) classes and hosting “lunch and learns” to increase awareness of the services we provide.
Certifications
To ensure we deliver the best possible outcomes for our customers, we hold the following qualifications:
•Lead Renovation, Repair, and Painting
•Lead Renovation Certified Firm
•Clean Trust (IICRC) Certified Firm
•Certified Microbial Remediation Supervisor (American Council for Accredited Certification and the Indoor Air Quality Association)
•NADCA member with two ASCS on staff
•NC licensed general contractors with unlimited license
•Accredited by the Better Business Bureau with no complaints to date
•Large Loss Restoration Team (through SERVPRO corporate)
We’re proud to serve Wilkes and Alleghany Counties with professionalism, care, and expertise. When disaster strikes, you can count on us to be there.
