HVAC, Air Vent and Air Duct Cleaning Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial HVAC and Air Duct Cleaning Services
- 24/7 Emergency Response
- Specially Trained Technicians
- State of the art HVAC equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Wilkes and Alleghany Counties
Why Choose SERVPRO for HVAC and Air Vent Service?
A healthy living environment starts with clean air. If the air coming out of your vents smells musty, or your air vents look dirty, it’s probably time for an HVAC and air duct cleaning from SERVPRO®.
Each time your HVAC system circulates, your air ducts collect dust, dirt, and other airborne particulates that were missed by the air filter. In just one year, a typical home can collect more than 40 pounds of dirt, dust, and particles. Everyday housecleaning can get most of it, but it takes a professional cleaning service like SERVPRO to clean air ducts effectively.
Schedule a routine air duct cleaning if:
- You have pets living in your home.
- You have allergies or asthma.
- You smoke.
- Your home has suffered fire or smoke damage.
- Your home has been renovated or is being remodeled.
Benefits of clean air ducts:
- Improved indoor air quality (reduced bacteria, allergens, pet dander, etc.).
- Increased energy efficiency (clogged vents make your HVAC system work harder).
- Longer life for your HVAC system.
SERVPRO of Wilkes and Alleghany Counties's uniquely trained technicians follow industry standards for air duct cleaning services as defined by the National Air Duct Cleaners Association (NADCA).
We use specialized equipment and proprietary products to clean and sanitize the mechanical components of your HVAC duct and air duct system while controlling the airflow in the healthiest way possible during the duct cleaning process.
Things You Should Know about HVAC & Air Duct Cleaning
First, system access to the duct interiors should be made through existing openings. This could be via:
- Return grills.
- Duct end caps.
- Existing service openings.
Your SERVPRO technician will often begin by breaking contaminants loose from your system, either by hand or using a vacuum, to agitate dirt and dust. This is a basic, but important step in the HVAC cleaning process.
SERVPRO uses a variety of tools and equipment. It might be mounted on a truck, or they may use portable vacuums. Chemicals may also be used to help sanitize, disinfect, and deodorize air ducts.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We take care of the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance agent throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Commercial HVAC & Air Duct Cleaning
At SERVPRO, we offer commercial HVAC and air duct cleaning services, so businesses of all sizes—from a single storefront to warehouse—can provide clean air for their employees and clients.
SERVPRO technicians, using the latest techniques and equipment, can clean large facilities such as office buildings, hospitals, hotels, and schools. This helps ensure that air quality is improved and your HVAC system runs at peak efficiency.
About Us
Our Story
Hi, we’re Kim and Randy Williams, the proud owners of SERVPRO of Wilkes and Alleghany Counties.
After years in the restoration and cleanup industry, we decided to start our own SERVPRO® franchise, which we incorporated in January 2009, just after the recession hit. Although the beginning was challenging, we treated every customer with empathy and respect, earning their trust one job at a time. Today, we serve the communities of Elkin, Moravian Falls, North Wilkesboro, Sparta, and Wilkesboro, NC. Our dedicated team operates 24/7/365 to meet the disaster restoration needs of our customers. We are here to help and make any size disaster “Like it never even happened.”
Over the years, we’ve helped countless individuals and businesses recover from disasters, including those impacted by Hurricane Helene.
Our Employees
Our mission is to develop a team of quality people who focus on excellent service, fairness, and mutual respect. This guiding principle has been the foundation of our success and will continue to shape our future. Our employees are uniformed, highly trained, and ready to respond to emergencies at a moment’s notice.
We are a Clean Trust (IICRC) Certified Firm, and all of our Crew Chiefs are certified technicians! Additionally, as part of SERVPRO’s national network of qualified franchises, we can handle disasters of any size, no matter how large or small.
Our Services
We take pride in offering a wide range of services to our community, with a 98% satisfaction rate from customer surveys. These services include:
•Commercial and residential fire, smoke, and soot damage cleanup
•Water damage restoration
•Mold mitigation and remediation
•Biohazard cleanup
•Deodorizing
•Much more!
Our expertise extends beyond local jobs. We are certified as a Large Loss Restoration Team (LLRT) through SERVPRO corporate and have responded to major disasters, including Hurricane Florence and other catastrophic events across the country.
As a preferred vendor for leading insurance companies, we participate in structured vendor programs and contracts to provide our customers with the highest quality service.
Our State-of-the-Art Equipment
To deliver exceptional results, we operate an advanced textile cleaning facility and warehouse for recovering items damaged by fire, smoke, and water. Our cleaning room includes commercial washers, dryers, and the Esporta cleaning system, capable of restoring over 85% of items once considered non-restorable.
We also utilize ultrasonic cleaning machines, an ozone room, and a heated drying chamber, enabling us to restore items with precision and care.
Community Involvement
At SERVPRO of Wilkes and Alleghany Counties, we believe in giving back to our community beyond our restoration services. We encourage our employees to actively participate in community groups and events. Our team is involved in local festivals, parades, and initiatives supporting schools, first responders, and charitable organizations.
We also strive to educate our community by offering free continuing education (CE) classes and hosting “lunch and learns” to increase awareness of the services we provide.
Certifications
To ensure we deliver the best possible outcomes for our customers, we hold the following qualifications:
•Lead Renovation, Repair, and Painting
•Lead Renovation Certified Firm
•Clean Trust (IICRC) Certified Firm
•Certified Microbial Remediation Supervisor (American Council for Accredited Certification and the Indoor Air Quality Association)
•NADCA member with two ASCS on staff
•NC licensed general contractors with unlimited license
•Accredited by the Better Business Bureau with no complaints to date
•Large Loss Restoration Team (through SERVPRO corporate)
We’re proud to serve Wilkes and Alleghany Counties with professionalism, care, and expertise. When disaster strikes, you can count on us to be there.
